lundi | 10:00 - 23:00 |
mardi | 10:00 - 23:00 |
mercredi | 10:00 - 23:00 |
jeudi | 10:00 - 23:00 |
vendredi | 10:00 - 23:00 |
samedi | 10:00 - 23:00 |
dimanche | 10:00 - 23:00 |
Commodités, services et plus
Avis pour Chocolats Favoris
Les avis mentionnent souvent
Afficher toutchocolate(25) ice cream(22) cornet(9) boxes(8) cone(8) crème glacée(7) dip(6) journee(6) options(5)
I don't mind paying over price because of the location & the ice cream is good.
But the service really needs to be improved. Really really needs improvement
Edit : As requested the explanation related to our experience:
The disappointing experience happened on Saturday, June 28, around 10 PM, after going to the movies with my son.
We ordered a poutine & a medium ice cream in a cup with dip. From the start, the young man who took our order seemed visibly annoyed, but we chose to overlook that.
When I received my ice cream, it was served in a cone with dip, which was not what I had ordered. I politely mentioned that I had requested it in a cup. The staff member who had prepared it asked me if it bothered me, & I said yes-I don't particularly like cones & much prefer a cup.
She then placed the cone into a cup & handed it to me. I again clarified that I did not want a cone at all. She proceeded to remove the cone, but in doing so, took away half the ice cream, & returned it to me without adding any dip.
At that point, I didn't feel like insisting any further, but as a customer, having to explain myself multiple times & still receiving only part of what I ordered is quite frustrating. This is not the kind of friendly experience one normally associates with Chocolats Favoris.
I wanted to bring this to your attention in the hope that it will help improve customer service in the future.Voir plus
Regular cones just fine as usual but they are now offering waffle cones which they don't know how to dip so it becomes an awkward messy situationVoir plus
Ok, this place was good. But to much chocolate, I was in chocolate overload. I got a bowl of ice cream with milk chocolate dip. It had so much chocolate it was difficult to eat. But it was good. So the next night I went back & got a small cone that was 1/2 dipped. MUCH easier to eat & it was great!Voir plus
Nothing to write home about with this ice cream. Average chemical taste. The option to dip in various chocolates was a neat concept.Voir plus