lundi | 10:00 - 23:00 |
mardi | 10:00 - 23:00 |
mercredi | 10:00 - 23:00 |
jeudi | 10:00 - 23:00 |
vendredi | 10:00 - 23:00 |
samedi | 10:00 - 23:00 |
dimanche | 10:00 - 23:00 |
Commodités, services et plus
Avis pour Chocolats Favoris
Les avis mentionnent souvent
chocolate(25) ice cream(22) cornet(8) boxes(8) cone(8) crème glacée(6) dip(6) journee(6) options(5)Bon service à la clientèle & surtout la jeune Alexia..Voir plus
Excellent choix de crème glacée bon serviceVoir plus
Bonjour, aujourd'hui le service à la clientèle était vraiment rapide & efficace! Je vais certainement revenir :) Merci !! Ps: l'employer qui m'a servi parfaitement est Alexandre Apostolov beau travail jeune homme!!Voir plus
I don't mind paying over price because of the location & the ice cream is good.
But the service really needs to be improved. Really really needs improvement
Edit : As requested the explanation related to our experience:
The disappointing experience happened on Saturday, June 28, around 10 PM, after going to the movies with my son.
We ordered a poutine & a medium ice cream in a cup with dip. From the start, the young man who took our order seemed visibly annoyed, but we chose to overlook that.
When I received my ice cream, it was served in a cone with dip, which was not what I had ordered. I politely mentioned that I had requested it in a cup. The staff member who had prepared it asked me if it bothered me, & I said yes-I don't particularly like cones & much prefer a cup.
She then placed the cone into a cup & handed it to me. I again clarified that I did not want a cone at all. She proceeded to remove the cone, but in doing so, took away half the ice cream, & returned it to me without adding any dip.
At that point, I didn't feel like insisting any further, but as a customer, having to explain myself multiple times & still receiving only part of what I ordered is quite frustrating. This is not the kind of friendly experience one normally associates with Chocolats Favoris.
I wanted to bring this to your attention in the hope that it will help improve customer service in the future.Voir plus
Bons produits mais le service est interminablement lent. Samedi 28 juin 2025 à 16h00. Merci!Voir plus
Il y avait beaucoup de gens & le service fut rapide & sympathique malgré le nombre de gens.Voir plus
Quelle délicieuse glace & quel excellent service !Voir plus
Très bonne journée pour pratiquer la socialisation même si mon jeune accompagnateur fait plus de bruit que la musique, très bonne musique en passant. Très heureuse de revoir un visage familier au comptoir, belle sortie en famille. Il y a beaucoup trop de choix chez Chocolats Favoris, pour vrai mais quel beau problème finalement.Voir plus
Nice variety of chocolates & presents, perfect for gifts & dates.Voir plus
La gérante, Sabrina est très gentille & donne un très bon serviceVoir plus
The best ice cream in terms of quality & price! There's so many options & flavors to choose from. Always quick, friendly service. One of my favorite places when I want a treat.Voir plus
Toujours aussi délicieux, un incontournable du 10/30.Voir plus
Merveilleuse & douce expérience!!! Endroit très cosy & très accueillant! Les enfants ont vraiment apprécié!Voir plus
Malheuresement il n'y a pas l'option de vanille à l'avoine. Surprenant que St-Hyacinthe ont l'option & ici non.Voir plus
Aucun chocolat de Pâques noir à 70% très déçu !Voir plus