Chez Mère Grand

Havva

4.0

Montreal gezimizde kahvalt? için u?rad???m?z tatl? mekan.

Vintage bir cafe, vegeteryan opsiyonlar? var. Tek ele?tirim çal??anlar çok arkada?ça de?illerdi. Onun d???nda bir sorun görmedik. Lezzetler yerindeydi.

Aurore

5.0

Petit cafe authentique avec une charmante deco vintage & un bon choix boissons & de bouffe.
Le service est très agréable & l'atmosphère calme & apaisante !

Jai

5.0

Really enjoyed the cafe. The gentleman who worked there also assisted me & my partner with some things to see & do in Montreal & how to get metro tickets etc. Cute atmosphere, good food & coffee. Great for a quick snack or breakfast in the morning.

Benoit

5.0

On m'avait recommandé le croissant jambon fromage. Excellent croissant, un très bon café & une ambiance qui pourrait faire penser à Paris. Félicitation.

Icy

4.0

A cozy café with a lovely atmosphere. The croissant was fresh & delicious, definitely a highlight. The cappuccino was just okay, & the service was average, but overall it was still a nice place to relax & enjoy a quiet coffee break.

Liz

5.0

Beautiful cafe beside our hotel. Enjoyed a few mornings with a cappuccino & matcha with my daughter before hitting up Vieux Port. Staff & atmosphere were amazing. Will definitely be back in the future.

Nicolas

2.0

It's a great location within steps from Old Montreal & a lovely terrace space, but customer service leaves a lot to be desired with two recent visits being met by an unpleasant attitude from the barista (an older gentleman whom I assume is the owner).

On the first occasion, I ordered an iced Americano & was told by the man'We don't make iced americanos, just cold brew'. When I asked him whether it was possible to still make one given they have an espresso machine & offer hot americanos (it's the simplest thing to make after all: pull a double espresso shot over cold water, add some ice, & call it a day...), he goes on to say'It just tastes a lot better'. Alright, so I understood it was an off menu request that they couldn't service for whatever reason, but the interaction didn't stop there. His colleague, a younger man, interjected & agreed with me, saying he personally prefers iced Americano over cold brew. The older man then proceeded to say to him in a displeased manner'OK, why don't you make it for him then'. When you witness internal arguments over a business product offerings, it leaves a bad taste & makes you wonder whether their team aligns on the products they are serving.

2nd visit today: Now with the understanding that ordering iced Americanos is a contentious topic for this cafe, I went ahead & ordered a cold brew with a shot of espresso inside (An order that any other coffee shop in Montreal has made for me without issue or hesitation, & known as a cold version of a Red Eye). Once again, the older gentleman questioned my choice & his first response was'Are you really sure about that?', while staring at me like I had just said some travesty. He then continues to say,'you know that the espresso is already a double shot, & the cold brew is infused overnight'. Yes, I know what I'm ordering. I'm not stupid or an newbie coffee drinker... I had to again proceed to say that's what I wanted to order.

Why would I be ordering something I don't know what I'm getting?

Is it that hard to have basic customer service skills & respond with a smile & something like'Absolutely! can I get you anything else?', rather than question your customer's coffee orders & make them feel like some outer space alien that's never had coffee in their life before?

These interactions made me question whether the man really wanted my business at all. Coffee & pastries are mediocre as well

Giving an extra star for location. Will not be returning after today's visit which is sad given the proximity to my place. I hope this review serves for them to improve their customer service experience.

Claire

5.0

Bonnes pâtisseries maison, fraîches & savoureuses, accompagnées d'un excellent café provenant d'un torréfacteur de qualité. La décoration intérieure est chaleureuse & soignée, offrant un endroit agréable pour prendre une pause ou discuter autour d'un café. Le service est accueillant & l'ambiance invite à revenir😍

Michelle

5.0

Loved this find.
A wee cafe in a quiet part of town. Such a good vibe, great coffee & delicious food.
Very laid back with interesting decor.
A wonderful place to take a break from our busy lives.
The staff will make you feel incredibly welcome.

Michael

5.0

Eating breakfast & having our coffee here (3/30/2025) & this little café is absolutely exquisite.

For drinks, I had an iced latte with maple syrup & my husband had a long espresso. Both were excellent. My husband enjoyed that the espress was quite strong, & my latte had an excellent flavor.

For food we had ham & cheese croissants, I had a bostock, & my husband had a lavender scone. Again, everything was scrumptious! The ham & cheese croissants (homemade pastry at the café) were a revelation, & my bostock was the best sweet pastry I've had in a very long time. The lavender scone was amazing, with a lovely lavender scent that didn't become a soapy taste on the palate.

The ambience is lovely, with an old-fashioned vibe & an open bakery. The smells of the fresh baked goods wafts over you enticingly as soon as you open the door

To boot, the owner/proprietor is an absolute gem of a human! Funny, personable, helpful, & eager to provide excellent service.

Everyone should come visit Chez Mère-Grand Café & Épicerie!