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Chez Mère Grand is described as a cozy, welcoming cafe in Old Montreal with excellent coffee and freshly baked pastries, with croissants, chocolatines, and lavender scone highlighted by many visitors. Friendly staff and a charming vibe make it a reliable spot for a morning coffee or a leisurely bite. Several reviews note a warm Parisian inspired atmosphere and in house baking, and the location near the lake and the Old Port is frequently praised. Some comments mention occasional busy times, mixed experiences with staff, and practical details such as cash payments and limited vegan or gluten free options. Overall, the place comes across as a beloved local gem with high quality coffee and pastries and a homey feel that invites return visits.
A fantastic spot for a coffee, croissant, scone, & more. The staff is very friendly & there's a great place to relax on the premises. Would highly recommend!
I am visiting from Ontario & Mère-Grand was excellent. Colin was incredibly friendly & welcoming. The cold brew was perfect & the ambiance & music was very well curated. 5/5 would recommend stopping here. Just a 3 minute walk from the Old Port.
On vient depuis des années.
Le café au top
La nourriture au top
Le service au top
Le patron est une personne chaleureuse & très accueillante , toujours là pour nous raconter une histoire pour bien commencer la journée.
Je recommande vivement.
Julie & Geoffrey
Although the café itself is cozy & welcoming, the owner is probably the rudest person I have ever encountered in the service industry on the receiving end of a service. He is rude to english customers, makes you feel stupid when ordering, & messes up your order. Will absolutely not be returning, even though their chocolatine is to die for. Unfortunately there are quite a few bad reviews specifically mentioning the owner's rude behaviour, it's truly a shame for the other great employees.
We had coffee there two years ago, went back this year, one server was very rude pretending not understanding English trying to intimidate my spouse. He was very rude, not funny showing zero respect for their patrons.
Je suis allée au Café Mère-Grand hier & je voulais souligner à quel point la jeune fille à l'avant était gentille, accueillante & professionnelle. On sentait qu'elle faisait vraiment de son mieux avec les clients!
Par contre, l'homme qui l'accompagnait était franchement désagréable avec elle, & c'était malaisant à voir comme cliente. J'espère sincèrement qu'elle est traitée avec plus de respect que ce que j'ai vu. Elle mérite d'être reconnue pour son excellent service.
Really nice cozy cafe. I ordered an iced latte with caramel syrup, it was quite nice & refreshing. The grilled cheese with smoked meat was absolutely delicious! The staff were very friendly & helpful as there were many food & drink options. Will definitely come back to try other things on the menu!
My partner is someone who loves visiting cafés wherever we go, so after we checked out, we wanted to try a nearby café as our last stop before heading home.
The café had a cozy, homey vibe, but the entrance area was quite small. We walked in & focused on the menu so we could order quickly without taking too much time. In doing so, we may have unintentionally blocked the path of a staff member who was carrying drinks to a table.
When he came back & greeted us, I ordered an iced mocha & a hot mocha. He looked straight at me & said, with emphasis,'I don't make iced mocha.' I sensed he was upset, so I apologized & tried to think of something else to order, but I was a bit flustered. He stared at me again & repeated,'I don't make iced mocha.' I apologized once more. Honestly, I didn't know how to react in such an awkward situation.
It might have been my fault for not studying the menu beforehand. I didn't realize that I had to strictly order only what was listed, & I truly couldn't read the French menu quickly enough at the time-so I sincerely apologize for that.
After reflecting on it, I don't think I did anything seriously inappropriate. I've visited many cafés & restaurants in Montreal & have always been treated normally. Unfortunately, this was our last café before leaving the city, & I don't think I'll return.
I regret not reading the negative reviews beforehand, as I can now relate to what others have experienced. I believe there are many better ways for a business to respond to customers-such as suggesting alternative iced drinks-instead of staring & repeating the same line like a robot. It made it hard for me to enjoy the drinks & pastries.
As someone who also works in the service industry, the last thing I would do is speak rudely to a customer. As professionals, we can always guide them toward better options with our expertise, & no one likes being treated disrespectfully.
We stayed there for a short while & noticed that the baristas seemed to rotate quickly. I can only imagine that if I had encountered a different staff member, the experience might have been better.
In summary, if you're not familiar with this café, make sure to read the menu carefully beforehand & only order what's listed. You might then be able to enjoy the drinks & pastries. I ordered a pistachio cookie, which tasted as expected, the financier was delicious, & the hot mocha wasn't great for me. My partner had a hot matcha, which was nicely rich.
Très bon spot où j'allais après mon cours de spinning, les propriétaires & le staff sont vraiment chouettes!
Les croissants sont mega bons, & je suis très picky à ce sujet…
Dommage que ce ne soit plus ouvert les dimanches, ça matchait bien après mon spinning 😜
