Chef on Call

Jeannine

2.0

I always order delivery, most often it's good. Sometimes I get overcooked curly fries or they sat too long under a heat lamp. They aren't chewable, or warm. Kinda gross. Consistency would be good. The club sandwich was burnt. Both the bunch & chicken were scorched. It was not pleasant.View more

Apr 30, 2025
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Elizabeth

4.0

Does anyone else have trouble with the responsiveness of the website? Hungg gap & just rolling in the empty. Also, please put login on first page...I don't need, as a customer, to have to go through a landing page or funnel. For the food, you don't order there because your health is important! Comfort food could be better quality for the price paid. More options would be appreciated. Thank you.

Edit: Had a delivery this night & the delivery guy & the receptionist were A1! They must've been very busy cause they had forgotten my tenders & my poutine & offered to give me chef coin credits for the items but I was hungry & asked if there was time to deliver them. So they did & it was quick! Even gave me complementary sauces & a fried mars bar as a surprise! I was elated at the courtesies they showed! But, then again, I was polite & had given a decent tip. The food was good & perfect temperature! I'd still like them to offer more options, if possible but quality is ok for what they offer. I now use the app. as it's way more convenient & less of a pain in the a$$ to go through. You can track your order after the order page or in history of transactions.

Edit2: Got my delivery. My crisp burger was good but not hot hot,you know? & instead of Sprite×1 I got 2×lemoniced tea named Fuze. I didn't know they had this. I saw they had Monster drink in their list when ordering. I wasn't informed of the substitution & I disn't get my salad. Will follow-up with customer service tomorrow about that. I think I'll try ordering earlier than 1h22. Also, I tried installing the app I previously had & it doesn't work, even with location turned on.

Update on edit #2: I was contacted & got 8$ in Chef's coins. He said I didn't receive the right cold bag. He responded in 48 hours. All 😎👍
For the app, he asked some screenshots. LOL! I gave him the black screen I got & the icon of the app. I'll try again & hope it works.🤷?♀?View more

Mar 23, 2025
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Julien

5.0

Good delivery very recommendView more

Sep 18, 2024
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David

3.0

Delivery food from this place is really bad. Got a halloumi burger & it was beyond burn. Impossible to eat. Overpriced unetable Burger. I Don't recommend. Edit: After a couple of emails I am very glad to hear this seemed like a one off. Great customer service apologizing & helping make things right. Adjusting my review so that people know this place do cares about their food & service. Adjusting my stars from 1 to 3 & adding a 5 star in service.View more

Sep 3, 2024
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Noah

5.0

Cheap & simple local resto to get food with no delivery fees when you order from their application. Pickup specials every day for those who are not as fortunate.View more

Jun 27, 2024
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Mat

2.0

Very disappointing. Ordered delivery via UberEats & since they use their own drivers it's impossible to track the order through the store. Waited two hours called 3 times only to eventually find out that my food had been delivered to the wrong apartment. Could not get my money back from the store & couldn't get it back from Uber either because of the way the app is set up making it unable to do anything besides say "order received" or "cancel order." Food is good but seriously bad delivery experienceView more

Dec 10, 2023
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VP AcademicTESL-4087

1 Review

5.0

Best caterer I have ever dealt with!!! I had a very tight budget for 70 university students & the whole process was a breeze! They made sure that there was enough variety to meet all dietary restrictions. Payment was easy as well. & the delivery process even easier! Everything came individually packaged with individually packaged cutlery & extra trays to package the left-overs after the event; all essential things I didn't even think to request. Flavorful food that didn't disappoint the guests. All the feedback I received was extremely positive! They are the only caterer I would recommend for all events! A+++!!! Don't bother looking elsewhere! Chef on Call are professionals throughout the process! You won't be disappointed!

Degustrice

2 Reviews

5.0

Its the best delivery resto in Montreal
food is amazing & a great bonus open late
try the Oreo milkshake, the best

My burger was so, so delicious & juicy. This is the type of burger I dream about. I'd say it was way more satisfying than any In-n-Out burger. The sweet fries were good as well, but a little soggy.

Foodie

1 Review

2.0

USED to be a great late night delivery service.. & I USED to be a long term faithful client.. but ChefOnCall has SERIOUSLY GONE DOWNHILL.. quality of the food has seriously gone down.. delivery has gotten slower.. occasional mistakes (forgetfulness) have gotten more & more frequent.. & now, what broke the camel's back, on my last order, they forgot to include the gravy for the poutine & when I called it in, I was told that four people confirmed that the gravy was included in the delivery & I WAS ASKED TO SMS THE PHOTOS OF THE FOOD to the owner.. all this over a $5 mini poutine.. I indulged him & texted several photos of a container with greasy fries.. I got a call back with the owner arguing that he sees some brown on the container, so the sauce is there..btw that brown was the grease from the fries.. UNHEARD OF.. NEVER CALLING THEM AGAIN!!!

I cannot recommend it any longer..