Céramic Café

Rohit

1.0

This was our first time visiting this ceramic café. We spent a lot of time carefully choosing our piece & painting it, & the creative process itself was enjoyable. Unfortunately, the experience was ruined by the staff, especially the person assigned to our table.

We were given very little instruction & had to figure out almost everything on our own, which is difficult for first-time customers. When we asked for help, the advice we received actually made our art worse. I asked how to use a specific paint bottle & was told to'use it like a pen.' Following that advice caused a large smudge. When I asked how to fix or remove the mistake, I was handed sandpaper & told to rub it off. This only made the situation much worse by spreading the paint & making the mistake far more noticeable.

After this happened, the staff member clearly avoided us. Even when we tried to get her attention, she ignored us for the rest of the session. Maybe she knew what she had done, felt guilty & could not even look at us. We spent several more hours trying to fix our ceramics, but the final result was very disappointing.

To make matters worse, the café charges based on time spent painting, which resulted in a very high bill. Given how confusing the process was for new customers & how little guidance was provided, it almost felt like a strategy to trick us & keep us at the table longer & charge more.

Overall, this was a frustrating experience, & we left feeling disappointed & overcharged.

The process of picking up the ceramic is also unorganized. We went back exactly 1 week later as instructed. It took them 30 minutes to find our pieces & there were unknown stains & defects on our art & some numbers written on them which does not look good.

Barbara

5.0

Update du 7 janvier :
La boutique suite à mon commentaire a fait un très beau geste commercial. Je suis vraiment contente car c'est plutôt rare que la satisfaction d'un client soit si bien prise en compte. Je les remercie encore pour cela.

---------------
Visite en septembre 2025 : L'idée est très sympa & le choix de pièces à peindre est vraiment vaste - il y en a pour tous les goûts & c'est un vrai plaisir de laisser libre cours à sa créativité.

On nous a très brièvement expliqué le fonctionnement, puis l'activité se déroule entièrement en autonomie : à nous d'aller chercher le matériel, de le nettoyer, etc.

Ce qui m'a déçue, c'est la qualité du résultat final. J'avais choisi une pièce assez chère & passé beaucoup de temps à la décorer, mais je l'ai récupérée avec des traces de doigts & un éclat. C'est vraiment dommage de repartir avec un objet abîmé après y avoir mis autant de soin.

Le concept est chouette, mais l'attention portée aux pièces & à la satisfaction des clients devrait être renforcée - surtout quand on investit du temps & un certain budget.

Amelia

4.0

I've been here many times over the course of my life & have almost always had a good painting experience: the array of ceramics is great, the paint options are plenty, & usually the ceramics come out okay. I also like the drinks & food. My only complaint is that the staff is is consistently rude & jaded. I work as a waitress myself & can say that on my worst days I've never acted like most of them do every time I go. They don't even come by the table after explaining to clear or take more orders & they have tons of staff, so I don't see why the bad moods are warranted. It's also just a place where people go to enjoy themselves, so the sass is just really jarring.

Astro

5.0

Céramic Café Studio Montréal is a fun & creative spot where you can paint your own ceramic pieces while enjoying coffee, snacks, & a relaxed atmosphere. It's perfect for a date, family outing, or chill afternoon with friends - choose your pottery, pick from lots of colors, & bring your design to life.

Mailys

4.0

L'activité Céramique est très sympathique, le matériel bien fournis & bien expliqué.
Cependant le service café & nourriture n'est pas très bon, l'attente est longue & la qualité de ce qui est servie n'est pas exceptionnelle.

Talaat

4.0

Ok, good to spend some time, good service, good stuff , but a bit expensive

Lotusan

5.0

It's easy to spend many hours painting away. Love this space!

Audrey

5.0

Toujours un bon service ici & c'est une activité idéale pour un moment de qualité tout en créant un souvenir. J'y retournerai!

Jabic

5.0

The greatest place ever. It was so fun & cute to go & paint some pottery. It was such an amazing experience, & I will totally be going again. 10/10 would recommend for a date.

Aster

5.0

Endroit génial pour des dates ou just pour chiller avec des ami(e)s!