Céramic Café

Arianne

3.0

The place itself is nice & has everything for ceramic painting. My issue is the attitude the people working there have. Every. Single. Time. They're soooo consistent with their attitude & everyone has it. Is it in the job description or is it a pre requisite to getting hired?? They're ridiculous

Tella

1.0

Worst location of ceramic cafe I've ever been to. Staff was completely absent, we got up to ask for drinks; nobody ever came to see us to take a food order so we ate somewhere else. The girl at the cash was painfully slow & dry to cash us & everyone out, huge line was forming at the cash. All the staff needs a customer service revamp, not one smile in the place. My friend who was there for a part of her bachelorette & she was told in the most condescending way to get out of the way while we were waiting to pay by one of the staff members. Overall just a lame experience due to the lack of service & respect. We all left 0$ tip which was out of character for every single one of us. Made me laugh that a suggested tip of 15% was recommended at the cash…

Lucas

3.0

Lorsque l'on entre au Céramic Café, on est immédiatement accueilli par une ambiance chaleureuse & décontractée. L'éclairage tamisé & la musique douce créent un cadre apaisant, idéal pour laisser libre cours à sa créativité.

Cependant, il est préférable de prévoir un peu de temps à l'avance. L'établissement est très populaire & situé dans un quartier animé, ce qui entraîne souvent de l'attente aux heures de pointe. De plus, l'espace étant restreint, la direction a optimisé l'aménagement pour maximiser le nombre de places, ce qui rend les déplacements parfois difficiles entre les tables.

En ce qui concerne le service à la clientèle, mon expérience a été décevante. Les employées n'affichaient pas de sourire & avaient un air morose, ce qui contraste mal avec l'image chaleureuse que le commerce souhaite projeter. Cela a malheureusement terni l'expérience globale.

Du côté des produits, Céramic Café propose une grande variété d'articles, tant en termes de catégories que de styles. Différentes tailles sont disponibles pour certaines sculptures, ce qui permet de mieux planifier son budget à l'avance & c'est nécessaire ! Pour deux sculptures & environ trois heures de peinture, la facture s'est élevée à 64 $. Ce n'est pas excessif en soi, mais tout de même surprenant. Le temps passe si vite que je ne m'attendais pas à ce que ça me coûte si cher.

Est-ce que j'y retournerais ? Probablement pas en priorité. Étant particulièrement sensible à la qualité de l'expérience client, je privilégierais un autre établissement similaire. Cela dit, Céramic Café offre tout de même exactement ce que l'on recherche : une activité créative à partager entre amis ou en couple, dans un environnement calme & inspirant, avec des objets décoratifs ou utilitaires à personnaliser.

Dagoberto

2.0

Good place, but should be careful with the ceramics.

Best

5.0

We popped in to decorate a ceramic piece (options abound: vases, piggy banks, candle holders, & other temptations), but after much deliberation, we committed to the noble mug. Three & a half blissful hours later-yes, 3.5-we emerged victorious, slightly paint-splattered, deeply focused, & wildly proud of every tiny detail. Time truly flies when you're deciding whether that leaf needs one more shade of green.

Since it's also an actual café, you can sip, snack, & craft simultaneously. It's creative, cozy, & very enjoyable.

Perfect for a chill afternoon, a wholesome date, or an activity with kids (just… maybe don't bring 80 of them at once).
It took a week for us to get our finished product back, & it was really reasonably priced!
All in all, a delightfully hands-on experience that feeds both your inner artist & your caffeine dependency. Highly recommend.

Kelly

2.0

Je suis venu pour chercher mes ceramics à 18h30 & là madame m'a dit que c'était fermer alors que sur le sites sa fermais a 22h, décevant ont vien de Terrebonne ..

Rohit

1.0

This was our first time visiting this ceramic café. We spent a lot of time carefully choosing our piece & painting it, & the creative process itself was enjoyable. Unfortunately, the experience was ruined by the staff, especially the person assigned to our table.

We were given very little instruction & had to figure out almost everything on our own, which is difficult for first-time customers. When we asked for help, the advice we received actually made our art worse. I asked how to use a specific paint bottle & was told to'use it like a pen.' Following that advice caused a large smudge. When I asked how to fix or remove the mistake, I was handed sandpaper & told to rub it off. This only made the situation much worse by spreading the paint & making the mistake far more noticeable.

After this happened, the staff member clearly avoided us. Even when we tried to get her attention, she ignored us for the rest of the session. Maybe she knew what she had done, felt guilty & could not even look at us. We spent several more hours trying to fix our ceramics, but the final result was very disappointing.

To make matters worse, the café charges based on time spent painting, which resulted in a very high bill. Given how confusing the process was for new customers & how little guidance was provided, it almost felt like a strategy to trick us & keep us at the table longer & charge more.

Overall, this was a frustrating experience, & we left feeling disappointed & overcharged.

The process of picking up the ceramic is also unorganized. We went back exactly 1 week later as instructed. It took them 30 minutes to find our pieces & there were unknown stains & defects on our art & some numbers written on them which does not look good.

Amelia

4.0

I've been here many times over the course of my life & have almost always had a good painting experience: the array of ceramics is great, the paint options are plenty, & usually the ceramics come out okay. I also like the drinks & food. My only complaint is that the staff is is consistently rude & jaded. I work as a waitress myself & can say that on my worst days I've never acted like most of them do every time I go. They don't even come by the table after explaining to clear or take more orders & they have tons of staff, so I don't see why the bad moods are warranted. It's also just a place where people go to enjoy themselves, so the sass is just really jarring.

Astro

5.0

Céramic Café Studio Montréal is a fun & creative spot where you can paint your own ceramic pieces while enjoying coffee, snacks, & a relaxed atmosphere. It's perfect for a date, family outing, or chill afternoon with friends - choose your pottery, pick from lots of colors, & bring your design to life.

Sophia

5.0

Great experience, very friendly staff, great selection of ceramics