Céramic Café

Jess

5.0

I come here once a year with my husband to paint dishes for our daughter as a keepsake great atmosphere staff are all very kind & the selection of pieces is great & the treats are yummy! ☺️

21 oct. 2024
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Elsa

5.0

My daughter had her 11th birthday party at the Cafe. She & her friends had an amazing time. We also had an amazing customer service from Aesha, she took care of everything from start to end. she made sure the kids were well informed & was very kind & understanding. It was all worth the money as a busy mom, the most relaxed birthday party. Thank you 💖

21 sept. 2024
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Martin

5.0

My wife & daughter enjoyed it immensely. & the pickup of their items was great. 👍👍👍

24 juil. 2024
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Alla

5.0

My daughter was invited for a birthday party at the cafe.. she loved the place..

22 mai 2024
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1 Commentaire

4.5

My daughter & her friends really enjoyed painting over there. Thank you very much. I however would rather to be advised about the extra charge of cake option before purchasing. The employees told me I can have my own cake, but before our party they advised me the surcharge for that & the contract. On the contract, was written we had 3 hours & when I confirmed, it was changed to 2 hours, so I couldn't relate that much on the time. We started way much later the painting in order to negotiate with the supervisor about the cake surcharge & I really appreciate his/her flexibility. Over all, everything was perfect, however, I will add some racks for the jackets, I won't charge tip & surcharge for cutting the cake, I'll add more attending parents for free(our kids were small & I needed more parents). & finally, as an employee I smile more. But as I said, we will come back just because of the supervisor flexibility & the amazing ambiance.

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1 Commentaire

5.0

It was my first time there with my 5 year old daughter- we had a wonderful time. Staff was very helpful & we felt very welcome.

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4.5

We had my daughter's 6th birthday there. The animator was outstanding! The kids had a great time!

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5.0

Had my daughters 9th birthday with a group of her friends, service was great right from the start! Staff was always smiling & beyond helpful !!!! Great experience 🥰

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5.0

I had my daughters 11th birthday party at the café, the staff were fantastic & the experience was exceptional. Thanks!

Anthony

5.0

My daughter loved it. Very friendly staff.

29 sept. 2023
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4.5

Pros: My daughter loved her party & the helpers were great.
Cons: We were placed next to a huge birthday group. They were always out of their seats & blocking our table for the girls to get in & out to get paint or supplies. Also, they brought their own food & dessert (pizza, cake, cake pops, candies & cupcakes). My daughter & her friends were really disappointed with the food we had because the other party was over the top. I asked our party helper why the other party was allowed to bring outside food & they said the parents misunderstood so didn't know they couldn't bring their own food so they brought it anyways & were allowed to serve it. We asked to get some Mr Puffs from next door to help my daughters disappointment but we were denied from doing that. We ended up having the girls rush through their lunch & leaving 20 mins early to bring the girls to Mr Puffs next door. We unfortunately lost time in the cafe because we had to make sure the kids were done before the pick up time. I agree that rules should be in place & I was happy to sign the consent form to agree to them, but super disappointed to be in full view of a party who were allowed to break the rules right next to us when they also had to sign a consent form & agree to the rules. We should have been allowed too in this case, instead of picking & choosing who should be allowed exceptions to the clearly defined rules.

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1 Commentaire

4.5

Had a fun time with my 5 year old grand daughter
Staff was excellent, informative

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4.5

My daughter & I loved our afternoon at the ceramic café. Countless options to choose from & I was impressed with all the paints & decorative elements available for us. Latte & menu & added bonus. We will be back!

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1 Commentaire

5.0

Had our daughters 12 th birthday party there. The table was ready, supplies readily available & staff very helpful. The kids enjoyed the food. The ceramics were ready for pick up 2 weeks later as scheduled. Would recommend

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1 Commentaire

3.0

Had the most amazing afternoon with my daughter. The staff were fantastic!! I didn't est or drink anything!!

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4.5

We always love coming here. It was a first day of summer vacation for my daughter & friends & they had a blast. Wasn't too busy so was a perfect afternoon. Helpful staff & just a fun activity. Thank you!

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1 Commentaire

5.0

My daughter & I had a wonderful time ! So much fun & the food was delicious!!! Huge selection of ceramics & paint colours to choose from . The staff was so helpful & friendly. Definitely recommend & will be back for sure !!!

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1 Commentaire

5.0

We celebrated my daughter's 9th Birthday at the DDO location & it was absolutely amazing ! Thank you to our coordinator & staff such a great experience & my daughter absolutely Loved it!

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1 Commentaire

3.0

We absolutely loved the place. Options are great & very comfortable place to be. However, we found the prices quite high & the staff to be very immature, unknowledgeable & curt. It surprised us to hear our pieces are only going to be ready in 3 weeks & that it is our responsibility to call & check in on their status.
It appears very easy to make a reservation & get a reminder & confirmation, but no one can make a simple call to their clients to let them know their precious art is ready?
Finally, we tried to pick up art that my daughter made with a friend of hers who I brought this particular time. We were disturbed to hear that it had been thrown out & that you only keep items on site for 2 months. For the price & type of business, it was huge disappoint for me but more so for the kids who now know their art work had gone in the trash. This seems unacceptable & part of the business plan should be at least to contact clients, especially repeat ones about art remaining before throwing it out.

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1 Commentaire

5.0

I loved the atmosphere there, sooooo relaxing, i went there with my 7yo daughter, it was her first time, it was a blast.