Cafè In Gamba

Raphaele

5.0

Très bon café, choix de viennoiseries, Biscotti, muffins & autres disponible sur place. Il y a un pumpkin spice latte délicieux disponible pour la saison & une magnifique terrasse.

21 sept. 2025

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Sara

5.0

The seasonal drink caramel pumpkin spice latte is so good! Very flavourful, & the small size is quite big.

21 sept. 2025

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Luc

2.0

Good coffee, Service fails when it matters most.

The coffee at Café In Gamba is excellent, which is the only reason this isn't a one-star review.

However, my experience this past Saturday highlighted a profound gap in their understanding of customer service.

After the barista accidentally dropped an entire hot latte on me, soaking my clothes, staining my running shoes, & drenching my watch, a quick'sorry' was offered. But that's where the service ended. What might have seemed like a trivial accident to the staff had a very real cost for me:

- $15 for two coffees, including the one I was now wearing (the gave me another one).
- Two hours of a beautiful Saturday lost, driving from Mile End to my home in Pierrefonds & back just to change clothes.
- An hour late to an important appointment that was just five minutes from the café.
- A pair of stained shoes & orthopedic soles.

I simply cannot comprehend the mindset of apologizing for such a major inconvenience & then, still needing to pay for the coffee. A true apology is backed by action. The smallest gesture, comping the drinks, offering a pastry, would have shown that you value your customers' time & experience. Instead, I left feeling that my considerable trouble was worth less than the price of a coffee. I sincerely hope this serves as a lesson for management on what true service recovery looks like. This needs to be addressed in staff training…

23 août 2025

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Malaga

5.0

Venu pour un road trip au Canada depuis 3semaines arrêté vous ici a montreal pour boire littéralement le meilleur café latte caramel au beurre salé

23 juil. 2025

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Ph

5.0

Les muffins au framboises & coco & les lattes au caramel sont délicieux !!

3 juin 2025

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Leonard

4.0

Very cozy cafe. Similar to the laurier location. The soy decaf latte also wasn't too roasted like the other location. It was actually smooth & balanced.

30 sept. 2024

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Jysiane

5.0

I've been going to this cafe since before the pandemic, the quality has never gone down. I highly recommend the caramel latte & the chickpea sandwich 👌🏻

3 août 2024

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Jacinthe

5.0

Meilleur latte que j'ai bu 💯

13 juil. 2024

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Jacynthe

4.0

Latte was warm not hot...but still good!

14 avr. 2024

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K

4.0

Cute coffee shop. When I visited (during the Christmas holidays), it was very busy, so we were lucky to find a place to sit. I had latte with oat milk.

5 janv. 2024

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Florian

5.0

It's so cute & cozy. I had the salted caramel latte & it was the perfect middle ground between sweet & coffee-y bitter. Also wonderful decor & seating. Lovely to work from.

9 déc. 2023

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B

2.0

$7 latte not worth the insane price. Not a good place to telework, they limit wi-fi usage to 90 minutes.

25 oct. 2023

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