Overall, reviews describe Cafe Gentile as a place with warm ambience, attentive and friendly service, and high quality Italian cooking across locations and meals from brunch to dinner. The menu is praised for fresh ingredients, flavorful pastas, pizzas, seafood, and comforting desserts, with many noting generous portions and thoughtful presentation. The coffee program and cocktails receive strong appreciation, and the atmosphere is frequently described as lively yet welcoming, making it suitable for family meals, date nights, or catching up with friends. While some visits mention a busy or noisy environment and at times variable pacing or value, most reviewers feel the experience remains appealing and worth returning for, often highlighting the consistency and hospitality as standout features. The West Island and DDO locations are both cited as positive additions, delivering the same level of care, a modern yet warm design, and reliable service, with many commenters looking forward to trying more dishes and returning for dinner or weekend brunch.
Gentile is exactly what the West Island was missing! The atmosphere & the food is amazing & the staff make you feel at home. I've been a handful of times since the opening & no matter the time of day both the café & restaurant are lively & busy - a great sign that so many others are enjoying this MTL establishment as much as I am. My new go-to spot in the west
I can not say enough good things about this place. We frequently visit the Westmount location & the new location did not disappoint. My husband's company, Keen & Able Logistics had their annual holiday dinner there & it was a huge success. We were a group of 30 & the service staff went above & beyond for the entire evening. They were attentive & professional. The food was delicious, every course better than the last. From bus boy to management, these guys know the restaurant business. I wish them the best for their new location & highly recommend.
Café Gentile in the West Island is a great spot. I had an excellent coffee, rich & well balanced. They also offer breakfast options, which is a nice bonus. A solid place to stop for a good coffee & a quick bite.
First time going to Gentile in the West Island & I absolutely loved it. The food was amazing, the cocktails were to die for & the decor was just stunning. Such an amazing atmosphere & the staff was on point. Bella served us & was such a delight, made the best first impression to this restaurant. She made very good recommendations & checked in on us plenty of times throughout our night. I will definitely be coming back 🌟
Dec 10, 2025
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The food & service was 10/10 & the decor was so elegant. My husband & I were so impressed with all the details. Cafe Gentile never disappoints. Congratulations to the entire family!
Super belle déco, les pizzas sont très bonnes. Point négatif, le bruit c est limite si on entend la personne en face de vous. Le café est super aussi. Légèrement cher quand même
What kind of restaurant runs out of food at 1pm? I wanted to go for lunch & as I arrived, I was told there's no food only coffee & desserts. I left shocked.
Also, there's no dinner service, yet they are booked in evenings...
They told me it's only for family & friends. Very disappointed. They should focus on their customers, especially since they just opened.
We came here for an afternoon coffee, had the pistachio cookie which was delicious. Great atmosphere & service, happy to have a new restaurant/cafe in the West Island.
Absolutely amazing experience! From the moment we walked in, the atmosphere felt welcoming & warm. The staff was incredibly friendly, attentive, & made us feel genuinely cared for. The service was quick but never rushed, & every recommendation they made was spot on.
The food was beyond delicious - fresh ingredients, beautifully presented, & full of flavor. You can tell there's real passion & attention to detail behind every dish. The portions were generous, & everything tasted even better than expected.
I rarely leave reviews, but this place truly deserves it. I'll definitely be coming back - highly recommend! 👏✨
I stopped by this café/restaurant today & had a great experience. I ordered a coffee, & it turned out to be excellent-rich, smooth, & clearly made with care. The whole atmosphere had a warm, positive energy that made it easy to relax & enjoy the moment.
The service was equally impressive. The waiter greeted me with a friendly smile, was polite throughout, & checked in at just the right times. Everything was served in a timely manner without feeling rushed.
Overall, it was a great visit, & I'm already planning to return soon, especially to try their lunch menu. Highly recommended!
Amazing new restaurant in the West Island. The service, food, atmosphere & decor are exceptional. If you haven't tried it yet, it is definitely a must!
Amazing spot in the West Island! Good testing food made with care, great coffee & nice staff. What better can you ask for. Will definitely be coming with friends & family.
I regret to say that our recent experience at this restaurant was disappointing. The quality of the food did not meet expectations.
Additionally, the service was unsatisfactory. Our waitress was noticeably rude & appeared to rush us throughout the meal, which made us feel neither welcomed nor valued as customers. This conduct significantly affected our overall experience.
Given these issues, we do not intend to return. I hope management addresses these concerns to ensure better service & quality for future customers.
