Overall, reviews describe Cafe Gentile as a place with warm ambience, attentive and friendly service, and high quality Italian cooking across locations and meals from brunch to dinner. The menu is praised for fresh ingredients, flavorful pastas, pizzas, seafood, and comforting desserts, with many noting generous portions and thoughtful presentation. The coffee program and cocktails receive strong appreciation, and the atmosphere is frequently described as lively yet welcoming, making it suitable for family meals, date nights, or catching up with friends. While some visits mention a busy or noisy environment and at times variable pacing or value, most reviewers feel the experience remains appealing and worth returning for, often highlighting the consistency and hospitality as standout features. The West Island and DDO locations are both cited as positive additions, delivering the same level of care, a modern yet warm design, and reliable service, with many commenters looking forward to trying more dishes and returning for dinner or weekend brunch.
My mom & her friends came to eat & loved their experience! Everything from the decor, the music & obviously the food. Management was extremely accommodating & staff was attentive & kind! They are a super tough crowd & rarely leave restaurants with this much positive feedback!
The stunning architecture makes Cafe Gentile a fun place to go for brunch, lunch or coffee. However, both coffees that I ordered ( Latte & Cappucino) arrived luke-warm. The food was ok, the service attentive but clearly trying to clear the table fast (Sunday morning). I have had better coffee, but the atmosphere would motivate me to come back.
Incredible service Jess was a fantastic hostess. Food was really good. Only downside was no decafe coffee. For those of you who are caffeine sensitive this was a drag. It would be nice to enjoy a nice dessert with a coffee without the caffeine. Also bought take out...everything very good.
Hopefully they add decafe coffee to their menu.
Jan 3, 2026
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We had a wonderful experience at this restaurant. Our waitress, Bella, was incredibly kind, attentive, & helpful throughout the meal - she truly made us feel welcome. We ordered pizza, & it was absolutely delicious: fresh, flavorful, & perfectly cooked. Great food & excellent service made for a really enjoyable visit. We'll definitely back !!
Beautiful atmosphere, delicious coffee, clean & private bathrooms, service is decent & attentive. For the price is worth it, I rather spend the extra money & come here over any other coffee shop.
Ordered their caesar salad with chicken cutlet & the chicken came out pink with bloody vessels in it & was the furthest thing from crispy like a chicken cutlet is supposed to be. The chicken was actually soggy from being drenched in so much oil omg it was so nasty that I'm still thinking about it hours later. I asked the waitress about the pink chicken with bloody vessels & she said that it's normal. She said everyone always asks why the chicken looks like that but assured me it was cooked through. Despite her assurances, the chicken was inedible to me. Coffee was good. The rest of the food we ordered was OK. Service was mid. I just can't get over the pink & soggy chicken cutlet.
Dec 27, 2025
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Went there to try a new cafe for takeout coffee.
Warm receiption, Amazing presentation & great ambience but unfortunately the mocha I tried wasn't up to the expectations
Too bitter & lacked chocolate punch
What a beautiful restaurant - from the food, the decor, the finishes, the staff. Everyone is so kind & the food is 10/10. First time trying artichokes tonight… I was amazed! Adam was our waiter & did an excellent job! Always checking in on us & ensuring the meal was to our expectations. Thanks again Gentile & looking forward to coming back!
First time ay Gentile's. Went for a team lunch & had an awesome experience. Bella our waitress was nothing less than amazing & we shared many laughs. The cutlet sandwich ( added marinated eggplant) with a side of arugula salad was DELICIOUS! The pizza so Yummy! & the latte's OMG had to have 2. Will definitely return!
Gentile is exactly what the West Island was missing! The atmosphere & the food is amazing & the staff make you feel at home. I've been a handful of times since the opening & no matter the time of day both the café & restaurant are lively & busy - a great sign that so many others are enjoying this MTL establishment as much as I am. My new go-to spot in the west
