Overall, reviews describe Cafe Gentile as a place with warm ambience, attentive and friendly service, and high quality Italian cooking across locations and meals from brunch to dinner. The menu is praised for fresh ingredients, flavorful pastas, pizzas, seafood, and comforting desserts, with many noting generous portions and thoughtful presentation. The coffee program and cocktails receive strong appreciation, and the atmosphere is frequently described as lively yet welcoming, making it suitable for family meals, date nights, or catching up with friends. While some visits mention a busy or noisy environment and at times variable pacing or value, most reviewers feel the experience remains appealing and worth returning for, often highlighting the consistency and hospitality as standout features. The West Island and DDO locations are both cited as positive additions, delivering the same level of care, a modern yet warm design, and reliable service, with many commenters looking forward to trying more dishes and returning for dinner or weekend brunch.
It's amazing that you can describe a great meal. Sandwich in my case, with amazing ingredients, but where are they? The chicken. Great!... Bread great.
Went last Friday with a few childhood friends & had a fantastic night! The atmosphere was lively & welcoming, the service was attentive, & the food was excellent. It's the perfect spot to catch up with friends over great Italian dishes & drinks. Everything from the decor to the overall vibe made for a really enjoyable evening. Definitely looking forward to going back!
Mar 6, 2026
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Cafe Gentille DDO made me a nice late & cookie 🍪 the coffee ☕ is well made & the cookie is delicious, & the person who made the coffee was very polite. I love the interior design & the Sicilian flag ❤? Its a very nice place to have coffee in West Island
Finally, a cafe in the West Island with a classy & unique vibe with great service. Was served by Bella who made our night extra special; thank you Bella!
Café Gentile West Island is consistently excellent. The atmosphere strikes the perfect balance between modern & welcoming - great for a casual coffee, a business meeting, or a relaxed lunch or dinner. The coffee is top-tier, rich & smooth, & you can tell they take pride in every cup.
The food is just as impressive. Fresh ingredients, generous portions, & a menu that offers something for everyone What truly sets this place apart, though, is the staff - welcoming, attentive, & so genuine that they make you feel right at home. A perfect blend of modern elegance & heartfelt hospitality. 🇮🇹✨ Café Gentile is a go-to. Highly recommend.
Beautiful restaurant wow, thank you for bringing downtown to the West Island (without the traffic & lack of parking)....Great service & best of all, the food is outstanding. Well done Gentile team....From the appetizers to the salads, to the main's amazing, flavorful & excellent quality. We will definitely be back.
Feb 27, 2026
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Passed by with some friends on a Sunday evening around 7 pm & it was busy. Very nicely decorated & seating was very comfortable. Our waitress Marika was excellent. Friendly, attentive & efficient. We shared a margherita pizza to start which was delicious. My wife had the Veal al limone which she said was good. I wouldn't have been happy with that plate as the portion was 3 small & thin slices of veal for $40. I would have still been hungry. I had the Chicken parmigiana which was delicious but instead of serving it with a side of pasta, I got fries. Wasn't crazy about that substitution. My friends also had the veal as well as the cavatelli which was delicious. A nice meal in a nice environment with good service but a few small shortcomings. Highly suggest them to drop the fries with the chicken parmigiana & increase the portion on the veal. Recommended.
I finally made it to Café Gentile for brunch, & it was well worth the wait.
It was quite busy when I arrived, but I was seated at the bar, which worked perfectly since I was dining alone. Serena (I hope I'm spelling her name correctly) was working behind the bar & was absolutely lovely - warm, personable, & always smiling. I ordered the Avocado Crostini, a Gentile Spritz, & a latte. Everything was fresh & delicious, & the latte was excellent.
Since I hadn't yet tried their dinner menu, I made a reservation & returned with my husband. Once again, the restaurant was very busy, which says a lot. We were greeted warmly by the hostess & shown to our table promptly. The atmosphere is inviting & cozy, with great music that adds to the overall experience.
Our server, Bella, was attentive without being intrusive - the perfect balance. For appetizers, I had the Artichoke Crostini & my husband ordered the special (Argentine shrimp with quinoa). Both were beautifully presented & full of flavor. For mains, I chose the Grilled Branzino, which was perfectly cooked, & my husband had the Madison Square Garden pizza, which he thoroughly enjoyed.
We ended the evening with a brownie topped with marshmallow & vanilla gelato - a sweet & satisfying finish. Thank you to Serena for the thoughtful treat.
Between Serena & Bella, the service was outstanding on both visits. Café Gentile delivers not only excellent food but also a warm, welcoming atmosphere that makes you want to return.
Highly recommended for both brunch & dinner in the West Island.
Feb 22, 2026
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I was so excited to try this new location & it did not disappoint at all! From the moment we walked in, the service was great, the staff is always so genuinely welcoming at Gentile's. & as usual, the food was amazing! We had the STK wrap (10/10), the charred up pizza (9/10) & the lasagna parlour (8.5/10).
Also love EVERYTHING the design team is doing over there from the packaging to the merch to the restaurant layout.
The pizza is here is excellent. The ingredients are fresh, & extremely well prepared. The service is also impeccable. While on the pricey side, I would say that it is worth your money. This is my favorite pizza in the city.
