Cafe Gentile is described as a welcoming and stylish spot with a modern yet warm atmosphere that fits a casual coffee, a business meeting, or a relaxed dinner. The food is repeatedly praised for freshness, generous portions, and Italian flair, with pizzas, pastas, seafood, and daily specials earning high marks, while desserts and coffee also draw strong praise. The service is frequently highlighted as attentive, friendly, and professional, making guests feel at home even when busy. The new West Island location is noted for its chic decor, vibrant ambiance, and convenient parking, matching or surpassing the original spots in quality and consistency. A few reservations appear about noise levels and some menu value items, with some guests feeling portions for certain dishes could be larger or prices higher, but overall the impression is that Cafe Gentile is a standout destination in the West Island and worth multiple visits for both cafe and restaurant experiences.
Great experience - Excellent food & portions were more generous than St. Catherine location (I was disappointed with my last visit).
Had the Steak & Cheese sandwich with a 1/2 portion of Rigatoni Rosé.
Service was outstanding - everybody was friendly from start to end.
Definitely a great spot for lunch of a quick coffee.
The bar area is beautiful. Nice decor overall.
I heard about this place through word of mouth & decided to give it a try. Unfortunately, from the moment we entered until we left, the service was almost nonexistent even though we had a reservation, we were kept waiting by the hostess.
Our waiter did not check on the table, did not offer suggestions, & there was no follow-up during the meal. Food was delivered by runners or chefs without any greeting or'bon appétit.' No one offered dessert or coffee, & overall there was a complete lack of hospitality & attention.
What made the experience more disappointing is that the tip starts automatically at 18%, which feels forced considering the level of service provided.
Gentile Restaurant the only truly positive part of the evening was the taste of the food, which was genuinely good. With proper service, this place could be excellent.
Came for lunch, luca's service was amazing but christian was impeccable! He was so kind & his attention to detail was like no other, people like him really make a place worth coming to !
Went for lunch for the first time, very impressed! Beautiful ambiance, delicious food & all plates coming out & most of all impeccable service! my glass of water was never empty! wish I got out servers name, he was tall, thank you so much! We'll be back soon!!!
My mom & her friends came to eat & loved their experience! Everything from the decor, the music & obviously the food. Management was extremely accommodating & staff was attentive & kind! They are a super tough crowd & rarely leave restaurants with this much positive feedback!
The stunning architecture makes Cafe Gentile a fun place to go for brunch, lunch or coffee. However, both coffees that I ordered ( Latte & Cappucino) arrived luke-warm. The food was ok, the service attentive but clearly trying to clear the table fast (Sunday morning). I have had better coffee, but the atmosphere would motivate me to come back.
Incredible service Jess was a fantastic hostess. Food was really good. Only downside was no decafe coffee. For those of you who are caffeine sensitive this was a drag. It would be nice to enjoy a nice dessert with a coffee without the caffeine. Also bought take out...everything very good.
Hopefully they add decafe coffee to their menu.
We had a wonderful experience at this restaurant. Our waitress, Bella, was incredibly kind, attentive, & helpful throughout the meal - she truly made us feel welcome. We ordered pizza, & it was absolutely delicious: fresh, flavorful, & perfectly cooked. Great food & excellent service made for a really enjoyable visit. We'll definitely back !!
Beautiful atmosphere, delicious coffee, clean & private bathrooms, service is decent & attentive. For the price is worth it, I rather spend the extra money & come here over any other coffee shop.
Ordered their caesar salad with chicken cutlet & the chicken came out pink with bloody vessels in it & was the furthest thing from crispy like a chicken cutlet is supposed to be. The chicken was actually soggy from being drenched in so much oil omg it was so nasty that I'm still thinking about it hours later. I asked the waitress about the pink chicken with bloody vessels & she said that it's normal. She said everyone always asks why the chicken looks like that but assured me it was cooked through. Despite her assurances, the chicken was inedible to me. Coffee was good. The rest of the food we ordered was OK. Service was mid. I just can't get over the pink & soggy chicken cutlet.
