Cafe Gentile

Pouran

1.0

Location West Island : Arrogant staff with poor service. When I complained about the food, they had the attitude of take it or leave it. The sandwich was overpriced - Just a toast with cheese, no presentation at all. Definitely not worth it.

Jennifer

5.0

Amazing coffee & food! The staff is all so lovely! Absolutely love this new location ❤?

Mircea

2.0

Pros: The menu offers a fair Italian selection. The food was good & well-presented, though not exceptional.

Cons: The environment was noisy with loud music. Some menu items were not listed, so we had to ask the waiter to repeat what was said, which was difficult due to the noise.

Our experience: We were a party of four, ordering two pizzas & two pastas. The food arrived in a reasonable time. Prices were high for what you get (e.g., a Costco-style tiramisu for $13), but OK for 2025.

The atmosphere felt a bit off, with a manager (possibly the owner) constantly surveying the tables, checking everybody out multiple times (we saw the guy like 30 times staring at us, why?! ). Our table was near the kitchen, so other waiters kept stopping to comment on our food or preferences.

Our waiter came over at least ten times to check on us, taking everything off table without asking if finished, even taking our napkins before dessert was served. We ended up eating our dessert without napkins, & no one offered to replace them, which felt rushed-especially since it was only 2 PM & the restaurant closes around 4pm I guess. Overall, we could not enjoy our meals in the typical privacy of a restaurant.

The real issue came with the tiramisu. We ordered two, with one to have a candle for the birthday girl. They brought just one tiramisu saying they did not have more (which was fine) but no candle (understandable). When the bill came, we were charged $26 for two tiramisus. When we pointed out the mistake, the staff argued that they served both portions in a single container (a bowl about 2.5' in diameter, about 2' high, so not a huge size), insisting we had two pieces of tiramisu. After we refused to continue arguing, they redid the bill.

Still, they got a 15% tip (because we support local business), though we will most likely never return for the provided service & atmosphere.

Bottom line: While the food is decent, you can find a better overall experience elsewhere.

Santi

5.0

Went early on a weekday just for coffee. Coffee was good, nice vibe, it is a nice new place in the west island

Raymond

5.0

Excellent coffee in a great atmosphere & quality of food is really on point. Will be returning over & over.

Emily

5.0

Stopped by for a quick coffee at the bar. Nice to see a restaurant in the West Island with constant line up. My cappuccino was excellent. I will have to come back for lunch

Renny

5.0

Thank you to Anthony & the rest of the crew love that you're finally in the West Island great job beautiful place can't wait for dinner service to be open

Libby

5.0

So happy to see Gentile open in the WI. Walking distance from our home. We have eaten here twice since they opened. It just gets better & better. We also tried the take out pizza promotion. We followed the instructions & the pizza came out perfectly.

Leah

5.0

I had a great experience at Café Gentile in DDO! The atmosphere is warm & welcoming, & the staff were super friendly & attentive. The food was fresh, flavourful, & beautifully presented. It's definitely a spot I'll be coming back to - highly recommend!

Maxwell

5.0

Just ate the prosciutto mozzarella sandwich. 5 star. Server was exceptional handling the large order. Will be coming back to try the dinner soon.