Billy K’s is a true fast food Canadian staple. With menu options such as: steamies, homemade burgers, fresh cut fries, wraps, poutines and more, our patrons make detours to enjoy our delicious eats.
Reviews of Billy K's paint a picture of a popular fast-casual spot with consistently friendly, attentive service and a welcoming atmosphere, where burgers are the centerpiece and the Billy Burger with its signature sauce often earns praise for being fresh, juicy and melt-in-your-mouth, and where poutine with cheese curds and homemade fries are described as standout or very good, though a few comments note not enough cheese curds or a peppery sauce. The menu is broad, offering burgers, hot dogs, poutines, wraps, subs and family sizes, with halal options mentioned, appealing to families and groups who value generous portions and affordable prices. Several reviewers describe the staff as accommodating and the owner as engaging, contributing to fast service and memorable experiences, including instances of complimentary items or added extras. Some reviews mention occasional issues such as up-to-date hours for pickup or delivery mishaps, but most agree the quality, taste and value make Billy K's worth returning to, especially for the fries and smash-style burgers, and the West Island locations are singled out for consistent quality and atmosphere.
The restaurant is clean & welcoming & the staff are friendly but the food was not good at all. I had the Billy bowl & if I want to summarize it, it was bland & cold. This was the first time trying out Billy K's & the food was disappointing. I ended up putting probably around 5 packs of pepper , salt & ketchup in the rice to make it eatable. It's a shame cause they really do have a nice place & a good location. I do not recommend this place
The place is clean & looks nice, & the food was prepared in a good amount of time, those were the pros for me. I had the Billy Burger with fries. However, to me, both the burger & the fries were very bland, as if there was no seasoning. Not much sauce either.
Jan 21, 2025
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What a disappointment! I ordered from here early November & the burger & onion rings were fabulous! Tonight it was the worst burger ever. Dripping in sauce,so much so it poured down my hand...not kidding. The onion rings were soggy because they were put in a poutine bowl! The condensation was dripping down the inside of the bowl.Last time they came in a paper bag,they way it should be. It was all barely eatable. Bottom line...NOT CONSISTENT. Role the dice on ordering from here. At today's prices food should be consistent.
Good selection of poutines home made sauces for all & the burgers too my real first home made meal since C Treatments .All the best Koko,Missak,Kadesha,M,
Nov 25, 2024
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Billy K's Pointe-Claire is the go-to place for those late night snack attacks. Great food, service & atmosphere! The sweetheart Kadisha behind the counter told me her grandma makes the brownies & banana bread with love & lemme tell ya, she ain't lying 😋 Michael
The cashier is too friendly was flirting with my boyfriend the whole time we were waiting for our food. I went to the bathroom & came back to this. Had to go wait outside
Aujourd'hui 15h25 personne dans le restaurant pourtant la serveuse ne prend pas notre commande elle nous laisse se débrouiller sur la borne ... elle, elle attend .... Le menu est incompréhensible! Cher .... On prend 2 menus enfants ( ne propose pas de boisson fontaine juste des jus ) & 1 poutine & 1 frite arranger ... 50$! & propose de mettre un tips !!? Un tips à qui la vendeuse qui fou rien & qui mange au comptoir en même temps ? Le repas arrive ... frites à moitié cuites dans la poutine. Les steak des hamburger enfant sont des galettes de riz c'est tellement mince que c'est de la dentelle ! Le « cuisinier « sort ... il fait sale il ne porte ni filet à cheveux ni filet à barbe ... en disant ça au même moment on trouve un poil ( de barbe ) au fond de la barquette du menu enfant ! C'est mauvais, c'est cher, l'hygiène laisse à désirer & en plus la vendeuse n'est pas agréable .... On n'y remettra pas les pieds
UPDATE: Second visit & Maya is great Awesome service, great taste..thank you guys for great work One of the best burger restaurants, very close to Shake Shack in taste. Service was awesome, only negative experience was not serving the whole order together. We finished our meal & yet kids meals were not served
Perfectly cooked burgers seasoned just right whether you choose beef or chicken both are equally delicious. Huge portion of fries are absolutely superb, plenty to share. Excellent customer service too, reasonable prices as well. Update - Oct 27 2023 A big shout out to Coco (owner) for making amends on my order tonight, last time I ordered there was a mix up tonight everything was perfect. Thank you for the wonderful customer service. Best place for Burgers & Fries, I highly recommend this place.
My wife & I went, she had the chicken club wrap, she loved it. I had the Philly Poutin, it was delicious & the portion for regular was more than enough for 1 person.
