Ben & Florentine

Michael

5.0

Great staff & even better food. I go there nearly every week for breakfast.

Allyson

3.0

Usually Ben & Florentine is one of the best there is for breakfast. Not that morning though 🤷?♀?🤷?♀?
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D'habitude, Ben & Florentine est l'un des meilleurs endroits pour prendre le petit-déjeuner. Mais pas ce matin-là 🤷?♀?🤷?♀?

Peter

5.0

We all know how expensive breakfast got ! I personally love it & to find a good restaurant at a decent price, is VERY rare ! That being said... Eat here ! You get your money's worth, the food might not be natural/biological, but where is it? Lol (this is the price you get to eat at a restaurant these days) but for me, most of all... You get GREAT service (from the moment you are seated to the waiter & everyone in between making sure you are comfortable & have enough coffee to finish your food) & VERY clean ambiance. I mean, they are not shy to clean the tables, the chairs & the windows with clean towels. Unlike MOST restaurants these days. Being clean is such a big focus, that I enjoy sitting down at a table knowing that they took care of my place prior to being seated. GREAT JOB to the resto team... You guys rock !

Mike

4.0

Breakfast potatoes double fried, breakfast plate had small eggs for the price 1 sausage thin slice of ham & 3 slices of bacon that was dry & greasy, pretty expensive for what I had. My daughter had a dessert breakfast.

Julie

2.0

Was my first time having breakfast at this place. My husband & I were seated next to the kitchen area. The atmosphere wasn't great. Our server wasn't friendly & was slow to take our order. She looked tired. We observed her talking to visitors at one point, not paying attention to customers. I asked for syrup for my french toast & she brought me a small amount. Afterwards on the bill I discovered I was charged $2.50 extra. At the prices being charged for the plate, syrup should be free. The server never advised me that there would be an extra charge. She then told me it was because it was maple syrup & not table syrup. Again, she could have asked me which one I wanted beforehand instead of assuming. Would not return to this restaurant.

W

3.0

I was a regular at this location for a while now, love the serving & greeting staff & know them by name. few weeks ago, i was there on a weekend which is the usual & ordered my usual waffle with nutella instead of english cream, the new waitress came back to advice me that I will be charged $1.50 for the change. I was taken by surprise as they never told me that nor was I charged (it's the principle not how much). I asked to speak to the manager (I believe his name is Michael), who was rude & arrogant. Michael pretended not to recognize me as he served around our section several times (its funny for a manager not to be perceptive eah) then he went on to saying oh the girl that served you & didn't charge is no longer here WOW, really!!! He was dismissive, lacked customer service etiquette & empathy, my mistake was that I should've walked out with the order hanging on his head, but I am respectful of the rest of the staff that had to prepare & serve me my breakfast. I never went back & will not. I wonder how people like him get promoted while the others if you ask me more qualified with their level of customer service.

Kevork

5.0

Ben & Florentine offers a delightful breakfast & brunch experience. The menu is diverse, featuring classic & creative dishes that cater to all tastes. The ingredients are fresh, & the portions are generous. The cozy atmosphere & friendly staff enhance the dining experience, making it a great spot for families & friends. Highly recommended for a satisfying & enjoyable meal.

Pollo

5.0

Great service, the food was really great, one of the best breakfast poutine i ever had.

James

5.0

This is a very nice bustling breakfast restaurant. The service was great. People friendly in a lovely Sunday morning outing.

Elias

5.0

Best breakfast brunch place! Great food, great service, fair prices! Thank you!