Ben & Florentine s’impose comme une destination spécialisée pour ceux qui recherchent des interprétations culinaires créatives des classiques de la plaque chauffante et des plats de crêpes multicouches. La cuisine met l’accent sur de généreuses portions de crêpes farcies, de pain doré épais et de poêlées savoureuses préparées avec des ingrédients frais. Les plats emblématiques présentent souvent des combinaisons de crème fouettée, de petits fruits de saison et de nappages au chocolat conçus pour équilibrer les textures et les saveurs. Chaque assiette reflète un engagement envers des techniques de préparation traditionnelles qui privilégient la constance à travers l’ensemble du réseau de franchises. Les clients découvrent un aménagement intérieur lumineux et fonctionnel conçu pour faciliter l’accueil de groupes et la fluidité du service. L’offre culinaire comprend diverses préparations d’œufs bénédictine servis sur des muffins anglais avec une sauce hollandaise signature. Cet établissement maintient une concentration sur la production de plats réconfortants dans un cadre accessible.
Les avis concernant Ben & Florentine reflètent une expérience contrastée où de nombreux clients louent la fraîcheur et la qualité des ingrédients, les délicieuses options de déjeuner et un service amical et attentionné. Les commentaires soulignent fréquemment la qualité des œufs, les pommes de terre parfaitement assaisonnées et les portions généreuses de fruits comme des éléments marquants du menu. Cependant, certains clients expriment leur déception face à la lenteur irrégulière du service, à un comportement professionnel inapproprié de la direction et à des portions jugées trop petites par rapport au prix payé. Bien que la majorité des visiteurs décrivent une atmosphère propre, chaleureuse et accueillante, une minorité de clients a signalé des problèmes de température froide et une disponibilité limitée de certains articles, suggérant que l'expérience globale peut varier considérablement selon le moment de la visite et le personnel présent.
So after hearing a lot negative reviews from at least 2 people complainimg about food quality (specially potatoes feeling like heated & reheated) & lack of sauce in the benedictines, I went myself to try this branch of Ben & Florentine, sometimes you have to try yourself, so I got the avocado lox which was amazing, potatoes were so good (crispy outside soft inside) & had perfect seasoning.
The food tasted good, the restaurant is clean & organized, no waiting time on Thursday 11 am, the only thing I want to share is the portion size is small compared to what the consumer pay, if a consumer comes hungry, they have to leave full, so I think portion size need to be adjusted to the money paid.
The service remains attentive but the quality of food decreased markedly since the visits of recent years for montly family breakfasts. Hardly any cheddar in the apple/cheddar crepe & a "Healthy Duo" that tasted & felt watered down rather than the remembered familiar creamy, thick texture. Stick to the basics (eggs, toasts & potatoes) or go elsewhere.
Service was good & she was pretty cute ! Atmosphere was good, the food on the other hand would need a bit more attention, overcooked potatoes, cafe not the best.
11 févr. 2024
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I usually try to stay away from the popularised breakfast restaurants due to the fact that they are usually crowded, slow moving lineups, average tasting food very large portions & pricey. Today we had run out of breakfast ingredients at home so I wanted to please my wife & suggested we go to a restaurant. We had no specific choice so we decided to check different eateries near us with the least lineups 😂 Good luck at 11:00am on a Sunday. After trying a few we said let's go to a fast-food place. Guess what, no more breakfast menu there. So not to disappoint my wife I gave in to waiting in line & chose Ben& Florentine at Marché de l'Ouest. Of course parking was not a problem .Yes there was a lineup but the hostess was very efficient & she was placing everyone very rapidly because the cleaning crew were very efficiently preparing the vacated tables which can be a problem in many breakfast places, you stand there looking at some empty tables but somehow you can't get seated yet... We were seated very promptly. The waitress, Catherine, came very soon & asked if she can bring us coffee with the most genuine smile! We made our choices & we enjoyed looking at the cute baby at the next table. Breakfast came soon after. Great presentation, the fruits looked good & they were nicely ripe & fresh, the eggs Benedict with avocado & bacon was very nice so were the potatoes, properly cooked & tasty. The cutlery & the cups were very clean & did not smell of eggs which we have encountered at other eateries. The portions were perfect not small & not extra large, just right. I also ordered a glass of freshly squeezed orange juice, excellent. The bill came to $48. Including taxes , very reasonable!!! On our way out I complemented the hostess. I commented on how well she is running her ship!!! Very hard working & Gracious lady!!! I will not hesitate to go back!!!
The quality is really degrading. One of the worst breakfast I had in years. The food is so dry, potatoes was cooked hours ago, same for bacon. The eggs are served cold though they look nice. I ordered a crispy French toast, but also very very dry. Only good thing was service, waitress was nice. Need lots of improvement on food quality.
I have been going here for a few years on & off. Most recently have seen a decline in food quality. It was border line with some ingredients. Eggs were ok Smoked Salmon... could be a better quality Fresh orange juice... tasted watered down. I realised some of the oranges were a bit yellowish / greenish... so again not what i am used to at this place. The avocado on my toast looked a day old & not the bright green you would expect & what i am seeing in some of the photos. I did not take a photo as it's not something appetizing to show. Potatoes are good as always. The fruit was ok but has gone down in quantity. Seems like i got 3 grapes, 3 raspberries & a 1/3 banana No sides were offered... ketchup, syrup, mayo
update - we went there again recently, service was fast & friendly & my bacon & eggs were cooked perfectly. The bacon was nice & thick & perfectly cooked. The potatoes are also delicious. i guess it just depends on the day that you go.
service was slow & not in order (tables seated after us were served before us). By the time we got our breakfast, the eggs were cold, the toast came way after the breakfast was served & the toast was too cold for butter to melt on it. Very disappointed since it used to be really good there.
