Barranco MTL
OUVERT11:00 - 22:30
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CoordonnéesErreur?
À propos
Détails
Nos Spécialités
Commodités, services et plus
Nous acceptons: Master Card, Visa, AMEX, Interac| lundi | |
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| mardi | |
| mercredi | |
| jeudi | |
| vendredi | |
| samedi | |
| dimanche |
Nos Spécialités
Commodités, services et plus
Nous acceptons: Master Card, Visa, AMEX, InteracAvis pour Barranco MTL
Les avis mentionnent souvent
Afficher toutdrink(213) ceviche(208) cocktail(200) barranco(127) peruvian(96) recommend(86) sour(80) pisco(65) musique(61) music(61) dessert(52) vibe(50)
We were pretty disappointed by this restaurant. We went there for Brunch & ordered the ceviche (which was pretty good! Probably the best thing we ordered), the huevos rancheros which were okay & the pollito y waffle (which was pretty disappointing). The service was horrible. We ordered & waited about 35 minutes to get our drinks while we saw other tables who came in after us get their drinks & food served.
We went to pay inside & obviously didn't leave a tip for such a poor service. Then we asked for a copy of the receipt from the card machine. The waitress told us'because you didn't leave a tip, you don't get a copy of your transaction'. Pitiful.
Beautiful restaurant, unacceptable service
I was really looking forward to eating here with my fiancé, but unfortunately the service was one of the most disappointing restaurant experiences we've ever had.
We arrived at 3:30 p.m. & were greeted by a lovely host. We were told the kitchen was closed, but that we were welcome to sit at the bar while waiting for service to start at 4:00 p.m. We were also told we would be able to move to a table & order at 4:00 p.m. Our bartender was quick to serve us & provided excellent service. We ordered a Maracuyá juice & an'El Mentiroso,' which were both refreshing & very good.
Unfortunately, once the restaurant officially opened, everything went downhill.
We were the only customers seated inside, yet we still had to repeatedly ask for service. We were hoping to be directed to a table, but some people were still getting ready for service. We kept looking around hoping we could catch someone's attention. By 4:10 p.m., we had to ask if we could be seated. Around 4:20 p.m., we had to ask the busgirl if the kitchen was open & if we could order. She went to check, & a waitress finally approached our table about five minutes later with a deep sigh, followed by a blunt'Yes?' as if we were inconveniencing her by interrupting her conversation with her colleagues. No greeting, no welcome, nothing. It was extremely rude & unprofessional. I have honestly never been greeted that way in a restaurant before.
During this time, an employee arrived around 3:50-4:00 p.m., sat in front of the TV to watch the game, & was served food by another employee while we were seated & still waiting for someone to check on us. It was honestly baffling.
From that point on, it felt like we had to beg for basic service. We should not have to keep asking someone to come to our table, especially when we were the only table in the restaurant.
The food itself was enjoyable. We shared the Anticucho de Lomo, which was, without a doubt, the highlight of the evening. It was absolutely delicious, although the portion was quite small. We loved the Ceviche Clásico & the Ceviche Barranco. However, empty appetizer plates sat on our table long after we had finished eating. Empty drinks were not cleared promptly, & our water bottle sat empty for over 10 minutes before being refilled.
After our main course, no one came back to check on us, offer dessert, or ask if we needed anything else. Our plates were cleared at 5:25 p.m., & after waiting another 25 minutes, we had to ask someone for the bill.
What makes this even more disappointing is that the restaurant itself makes a fantastic first impression. It was spotless, beautifully presented, & every staff member looked professional in matching black dress pants & black button-down shirts. Everything looked polished & well put together, but unfortunately, the service did not reflect that same standard.
The food was good, but good food alone is not enough to make up for poor hospitality. Service is a huge part of the dining experience, & this felt inattentive, dismissive, & unwelcoming from start to finish. I had heard amazing things about Barranco, which is why we wanted to try it, but based on this experience, I cannot recommend it.
No guest-let alone the only guests seated inside-should have to repeatedly ask to receive basic service, while guests who are watching the game on the terrace appeared to be receiving more attentive service despite only ordering drinks.
Rude waitress, inattentive staff, & a disappointing experience from start to finish. For a $120 meal, I expected far better service. Unfortunately, the hospitality fell well below even basic expectations.
Julien, Héloïse & Nina were amazing, great service & overall great personalities & amazing in drinks.
Julien is an amazing bartender who made sure our drinks were delivered promptly & made sure our needs are met.
First time eating Peruvian food, it was tasty & interesting. The drinks were excellent & the waitress was very good (Nina), extremely knowledgeable & went above & beyond expectations. Definitely a place to share food & be able to explore more of the menu. Would go back!
We went here to celebrate my friend's bachelorette & although we loved every dish & drink the service was seriously lacking.
After we ordered drinks we had to flag someone down after 20+ minutes to place our order. & then when we wanted a second round of drinks we had to find someone to come by again. We would have ordered more but our server(s) never came by & checked in on us. Overall a very disappointing night. But at least tebfood & drinks when we got them were absolutely fantastic.
We had an office party here & it was a lot of fun. They only have seated spaces in the regular restaurant so no standing areas for a better party atmosphere, but they did merge a bunch of tables together so we were seated in a long row. We got to try a lot of their dishes & drinks. The Maracuya Sour was tasty, sweet but not as sour as I would have liked, still delicious though. The main items that we all agreed on were excellent were the Ceviche Rocoto & the Calamares fritos . While the only disappointment was the Causa de Pulpo as there was very little octopus. The other dishes were all good, including Bruselas De La Pasión, Patacones Criollos (unique),
Taquitos Pio Pio, Lamo Saltado & Ceviche Nikkei. The prices were decent, some dishes were fairly small but nothing outrageous. & the service was excellent. Thanks for the great party!
Delicious & generous portion drinks, taquitos & ceviche were outstanding.
We came as a family to celebrate a birthday & had a wonderful experience! The food was delicious, the drinks were great & the service was excellent! Everyone pays close attentionto detail! Thank you to the entire team, this was our first time & thanks to you all we will come again & again!