Barranco MTL
FERMÉOuvre aujourd'hui à 11:00
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CoordonnéesErreur?
À propos
Détails
Nos Spécialités
Commodités, services et plus
Nous acceptons: Master Card, Visa, AMEX, Interac| lundi | |
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Nos Spécialités
Commodités, services et plus
Nous acceptons: Master Card, Visa, AMEX, InteracLes avis mentionnent souvent
Afficher toutdrink(215) ceviche(210) cocktail(203) barranco(128) peruvian(97) recommend(86) sour(80) pisco(65) musique(62) music(61) dessert(53) vibe(51)
Update: After my review, the restaurant asked me to reach out to them directly to discuss my experience. I did, but it has now been a week & I have yet to receive a response. It is disappointing that they publicly expressed interest in resolving the situation but never followed up privately.
Beautiful restaurant, unacceptable service
I was really looking forward to eating here with my fiancé, but unfortunately the service was one of the most disappointing restaurant experiences we've ever had.
We arrived at 3:30 p.m. & were greeted by a lovely host. We were told the kitchen was closed, but that we were welcome to sit at the bar while waiting for service to start at 4:00 p.m. We were also told we would be able to move to a table & order at 4:00 p.m. Our bartender was quick to serve us & provided excellent service. We ordered a Maracuyá juice & an'El Mentiroso,' which were both refreshing & very good.
Unfortunately, once the restaurant officially opened, everything went downhill.
We were the only customers seated inside, yet we still had to repeatedly ask for service. We were hoping to be directed to a table, but some people were still getting ready for service. We kept looking around hoping we could catch someone's attention. By 4:10 p.m., we had to ask if we could be seated. Around 4:20 p.m., we had to ask the busgirl if the kitchen was open & if we could order. She went to check, & a waitress finally approached our table about five minutes later with a deep sigh, followed by a blunt'Yes?' as if we were inconveniencing her by interrupting her conversation with her colleagues. No greeting, no welcome, nothing. It was extremely rude & unprofessional. I have honestly never been greeted that way in a restaurant before.
During this time, an employee arrived around 3:50-4:00 p.m., sat in front of the TV to watch the game, & was served food by another employee while we were seated & still waiting for someone to check on us. It was honestly baffling.
From that point on, it felt like we had to beg for basic service. We should not have to keep asking someone to come to our table, especially when we were the only table in the restaurant.
The food itself was enjoyable. We shared the Anticucho de Lomo, which was, without a doubt, the highlight of the evening. It was absolutely delicious, although the portion was quite small. We loved the Ceviche Clásico & the Ceviche Barranco. However, empty appetizer plates sat on our table long after we had finished eating. Empty drinks were not cleared promptly, & our water bottle sat empty for over 10 minutes before being refilled.
After our main course, no one came back to check on us, offer dessert, or ask if we needed anything else. Our plates were cleared at 5:25 p.m., & after waiting another 25 minutes, we had to ask someone for the bill.
What makes this even more disappointing is that the restaurant itself makes a fantastic first impression. It was spotless, beautifully presented, & every staff member looked professional in matching black dress pants & black button-down shirts. Everything looked polished & well put together, but unfortunately, the service did not reflect that same standard.
The food was good, but good food alone is not enough to make up for poor hospitality. Service is a huge part of the dining experience, & this felt inattentive, dismissive, & unwelcoming from start to finish. I had heard amazing things about Barranco, which is why we wanted to try it, but based on this experience, I cannot recommend it.
No guest-let alone the only guests seated inside-should have to repeatedly ask to receive basic service, while guests who are watching the game on the terrace appeared to be receiving more attentive service despite only ordering drinks.
Rude waitress, inattentive staff, & a disappointing experience from start to finish. For a $120 meal, I expected far better service. Unfortunately, the hospitality fell well below even basic expectations.
La nourriture reste bonne mais le service est déplorable, la terrasse à éviter, soif si vous êtes amateurs de vélo, c est bruyant & même la
Musique trop forte ne couvre pas ce désagrément, pour terminer les desserts ne sont pas très bons & pas de bière sans alcool ce soir la. En résumé nous n y retournons plus , bien dommage.
Lovely food, & wonderful service from a waitress called Antonina. It would have been a 5 stars, but we had horrible service from a very rude blond waitress who delivered our main meal & & took our dessert order. She was arrogant, curt, unhelpful (she couldn't tell us what a vegetable was because she said she didn't take our order) & extremely slow. We asked her for the bill but she took so long we had to ask Antonina, who was consistently pleasant, helpful & efficient.
Very nice experience! It was pricy, but the food was amazing. We ordered lomo saltado, yuca, & causa de pulpo. It was all delicious. The corn they served while we waited was incredible, super tasty. For dessert I don't remember the name, but it was pretty much a corn cob shaped chocolate filled with mouse 🤤 To drink we had pisco sour & Barranco tiki & they were both very good (although I personally liked the pisco sour better).
Very nice experience overall! We will be back
This is an edit to my previous review which was positive except the yuca fries.
I change this review based off lack of consistency in the food. The rice was yesterdays rice served on the plate. Not fresh or not properly cooked.
For a saturday evening there was a shortage of desserts & as we all know, in the restaurant industry, that saturdays are busy days. So weird that there was no specific desserts for the evening folk, perhaps only for the folks in the later night.
You just cant mess up rice in a Peruvian restaurant. Alas, this will be my last visit.
Went with colleagues for a little 5 à 7 & we stayed till almost midnight. The service was excellent, Nina was great. The food was okay… I had high expectations I guess. I was disappointed that their tasting menu only had 1 ceviche out of at least 6 dishes. Definitely would order differently, I personally would not recommend the tasting menu, the portions are generous but the options underwhelming. The only other dish I enjoyed was the octopus over potatoes & avocado, the ceviche mahi was great. They served fried sea food that had potential to be good but came at the end of the meal when we were full. The beef was ok. 2 dishes with potato wedges is also too much in my opinion when you have so much to showcase on your menu. Please reimagine the tasting menu. The dessert was great too. The ambiance & vibes were great!
I absolutely loved this place.
We were two & shared a few dishes: the Taquitos Chicharrón (sooo good - they come with three but you can add an extra), the Yuquitas (delicious but a bit heavy, so perfect to share), & the Ceviche Clásico, which was my personal favorite (gotta love lime). For dessert, we had the Crème Brûlée de Lúcuma.
For drinks I tried the Chicha Sour, made with their homemade pisco. Loved it so much I ordered a second one.
Beyond the amazing food & ambiance, the service truly stood out. You can tell they're proud of what they serve & really care about the overall experience.
Definitely a place you need to try!
Très belle découverte la cuisine péruvienne. Nous avons partagé nos 3 plats :
- Arroz con mariscos (pour ceux qui aiment les fruits de mer);
- Lomo Saltado (filet de boeuf avec une sauce incroyable)
- Seco à la Nortena (boeuf braisé qui fond dans la bouche). Le tout avec de très bons cocktails & des desserts délicieux.
J'ai passée une belle soirée avec une amie. Très bonne bouffe.
Ils ont appris que c'était ma fête & m'ont offert mon dessert gratuit. Vraiment apprécié.
Went for the Mtl a Table event. Menu consisted of an appetizer, main & dessert, for $50. I had the grilled octopus, the mahi mahi ceviche & the chocolate mousse. Everything was good. There were 4 of us so we got to try everything on that menu. The brussels sprouts were surprisingly good. The fried rice was a bit too salty. But all in all a pleasant meal. Service was great. Our waitress was so friendly.