Les avis décrivent B12 Burger comme un endroit où les burgers géants et juteux, avec des ingrédients frais, des portions généreuses et un bon rapport qualité-prix, sont mis en avant, où la plupart louent les saveurs, la qualité des plats et un service rapide et amical dans un cadre propre et accueillant. Beaucoup disent qu'ils reviendront pour essayer d'autres plats, aidés par les gants fournis et l'option de remplacer le pain par de la laitue pour les personnes intolérantes au gluten, bien qu'il y ait des remarques sur les attentes quand c'est bondé, le bruit des portes, et quelques critiques mentionnant un service inopportun ou une préoccupation du code sanitaire qui a conduit à une expérience négative.
We had a terrible experience in b12 burger ……we went there around 1:20am & the two guys working there told us chicken burgers are not available & none of us wanted a beef burger…ended up going to a different branch….really disappointed!!
So the food is 2/5. If your looking for sloppy wanna be American food I guess this will be the place, they are OVER PRICED for the quality that is served. Service got a 2/5 since when I did come back with the buffalo poutine literslly 15 minutes later(.🤢) THE employee called the manager & instead of giving me back my money even after they seen i literally took 3 bites they insisted on first giving me a credit which I would have took then it turned into making me another poutine which was done SUPER SLOPPY due to having to remake something & having to call the manager the attitude came out in the food. I took the poutine home & could not eat it since I do not eat from people who give off negative energies personally! Energy is projected into food idgaf who believed that or not! So I wasted 18$. When they First opened they were good NOW the'creativity' is not as creative as they think. They call a poutine a Buffalo poutine but making a regular poutine & DOUSING it is red frank hot sauce( 🤢) & RANCH sauce.. the chicken is in big pieces not even shredded & mixed into the poutine.. I personally think CRUSTYS is better which I would have went to if I got my money back... atmosphere got 4/5 since it is a nice set up.. personally I would go to the restaurant beside them to get more for my dollar
. Again 20$+ for 10 skinny sickly looking chicken wings is CRAZY.. they make good nachos & the chicken burger is okay, coleslaw as well,everything else is not up to my liking & not giving back money or credit like what was offered to end up with food I could.not eat & wouldnt be dumb to eat after seeing that attitude was pointless...
First time here & the next day Im still in heaven over that burger. THE BEST BURGERS & HALAL! I got the over dose trio & my husband got the double dose trio. NEVER SEEN A BURGER SO HUGE IN MY LIFE. Tastes even better. The price is worth it
I ordered 2 mini burgers but they gave me two burgers! I was in hurry I had to go so I said nothing. But when I got home, I recognized the mushrooms & tomatoes were expired! 🤢 I throw them out.i need to add they ask me to contact customer service, 🙄🙄🙄I did, & no one responded!
17 févr. 2026
sur Google
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Food was really good, amazing service, my only complaint is that it was freezing in there, had to eat with out winter jackets on but enjoyed my burger & poutine. 5 stars on that.
The food was excellent, no complaints there.
However, the customer service was disappointing.
A very simple & reasonable request (cutting the burger in half) was met with an unnecessary attitude that made us feel uncomfortable.
Good food alone is not enough-respectful & professional behavior toward customers is essential.
