Rôtisseries Au Coq se spécialise dans le poulet rôti lentement, préparé avec un mélange d'épices signature garantissant une saveur constante et une texture tendre. Le menu se concentre sur des offres BBQ classiques, incluant une volaille à la peau dorée servie avec des accompagnements traditionnels tels que des frites croustillantes, une sauce riche et une salade de chou crémeuse. Les repas privilégient des plats réconfortants qui mettent l'accent sur l'efficacité et les méthodes de préparation authentiques courantes dans les établissements de rôtisserie à haut volume. Chaque poulet subit un processus de cuisson méticuleux pour obtenir un profil savoureux distinctif, apprécié par ceux qui recherchent les traditions établies. Les clients profitent d'un environnement simple conçu pour un service rapide et des solutions de plats à emporter de qualité. Cette enseigne maintient sa réputation grâce à un engagement envers des techniques fondamentales et des résultats savoureux qui définissent l'expérience de la marque.
Les avis concernant Rôtisseries Au Coq révèlent une expérience client très polarisée, marquée par une incohérence significative tant au niveau de la qualité de la nourriture que du service. Si certains clients louent la qualité du poulet et la générosité des portions, beaucoup d'autres signalent des problèmes fréquents, notamment des repas secs ou froids, des erreurs dans les commandes, des articles manquants et un mauvais rapport qualité-prix. Les préoccupations liées au service sont récurrentes, avec de nombreuses mentions de longs délais d'attente, de personnel en sous-effectif, d'employés épuisés et d'attitudes peu professionnelles. Bien que quelques clients fidèles apprécient toujours le menu classique, la livraison est largement critiquée pour les délais ou la température des plats, amenant beaucoup à conclure que l'établissement ne maintient plus les standards d'autrefois.
18 juillet 2026 commandé un club sandwich. Frites & sauce arrivé froide, commandé une poutine reçue sans le fromage, toasts blanche à peine grillée, pas de mayonnaise dans ma sandwich & pour finir ce délicieux repas gâché j'ai trouvé un os de 1 pouce dans mon poulet. Merde 42$ (avec tip) pour ça. Succursale au coq moderne 5531 rue de Verdun Sa 18/07/26
The food I received was not at all what I ordered. Instead of contacting me to let me know they didn't have certain items, they simply replaced my order with random food I never asked for.
When I called the restaurant, the only explanation I got was,'We don't have what you ordered.' No apology. No attempt to make it right. No solution. I asked why no one bothered to call me before changing my order, & why they thought it was acceptable to send food I never ordered. They had no answer.
If you're out of menu items, communicate with your customers. Giving people something completely different without asking is unacceptable customer service. Beyond disappointed.
Very disappointing experience while picking up an Uber Eats delivery.
When I arrived, a young girl was working at the reception, & her friend was sitting beside her. The receptionist told me the order wasn't ready, but when I asked how long it would take, she simply said she didn't know instead of checking with the kitchen for an estimated wait time. While I was waiting, she & her friend repeatedly laughed while looking at me, making me feel uncomfortable. When I asked again after 8-10 minutes, she asked for the order details again as if they hadn't been noted. At one point, her friend even mocked me by sticking out her tongue.
As an Uber Eats delivery driver, I expect to be treated with the same professionalism & respect as any other customer or courier. I have picked up orders from this restaurant many times before without any issues, which is why this experience was so disappointing. I ended up canceling the pickup & leaving. I hope management addresses this behavior.
I had to wait 30 min for just a sandwich, when I get it just bred toss with almost no chicken inside, I think they just sacam me because what in the picture is really different form what I get , with that money I could get a proper meal
Je voulais simplement remercier le restaurant de mettre des offres deux pour un sur uber eats de ne plus avoir les offres disponibles alors que oui car elles sont belles & bien la & à la place de me contacter pour me le laisser savoir ils font perdre le temps de 5 livreurs & me font attendre 1h30 a me poser la question pourquoi tout le monde cancel ma commande. Je comprends la note de 3. Horrible service. J'ai déjà travaillé dans un restaurant avec la plateforme uber & c'est siii simple de contacter le client. Réellement frustrant.
The most tasteless food ever, that is from the chicken down to the sauces. We ordered waffle fries & got regular, & the list goes on. A restaurant to completely avoid.
Ne commander pas au coq verdun !
-mauvais service
-clairement mauvaise communication dans le restaurant
-temps d'attente absolument déraisonnable
-commande incorrect
C'est la dernière fois que je commande, un autre repas gâcher par votre service devenu plus que médiocre !
I really like the food & come here regularly. The portions are big, the value is good, & overall it's very satisfying, even if it isn't perfect every time.
I also feel for the staff. They are generally quite pleasant, but they're clearly burnt out & understaffed. Most days it's just one cook & one person up front handling orders, takeouts, & cleaning. Be kind! The staff are really do their best managing such high amount of orders.
Oh JS David…based on the image you've attached I don't doubt that your tenders were good that day, but I fear the most accurate part of your review was left understated, which is that these people are EXTREMELY inconsistent, & the quality of the food simply isn't in alignment with what they expect you to pay. I went with a friend in the hopes of getting the meal they got last time, which looked halfway decent. Had to choose a sauce from a list of ones that were still available which was mumbled to us in one breath by the person on staff. Got zapped of twenty dollars & that's excluding the tip. The tenders were completely different, & along with the fries tasted ultimately of nothing, & we were left feeling like we'd paid a restaurant price for a pre-packaged frozen meal. We wanted our money back & maybe a salt-shaker.
