Arabesque reçoit des retours positifs sur un service exceptionnel, une ambiance chaleureuse et une équipe accueillante. La chicha est souvent décrite comme excellente, avec de bons goûts et une fumée agréable, et la nourriture est jugée délicieuse et bien préparée. L'ambiance est dynamique mais détendue, avec une musique agréable et un décor élégant qui convient aussi bien aux groupes qu'à une sortie entre amis dans le centre de Montréal. Quelques commentaires évoquent les heures d'affluence et des politiques de table qui obligent à partir, mais l'expérience globale est décrite comme agréable et à refaire.
Nice place with a really good atmosphere. The vibe, music, & overall setting make it a great spot to relax & spend time. Service is friendly & the staff is attentive.
The hookah itself was decent - I'd rate it around 3.5/5. It was enjoyable, but could definitely be improved. If the coals were changed more frequently, it would make a big difference & bring the experience to the next level.
Overall, a solid place, & with a bit more attention to the hookah quality, it could easily become a top spot.
Not my first time here, I always have a good time. Come with a good vibe, enjoy the night, & if you don't wanna get moved from your table after midnight just make a reservation 😍
Client depuis plus de 5 ans, j'ai toujours reçu un service exceptionnel de toute l'équipe. Le manager Raghav accueille tout le monde avec beaucoup de gentillesse. Je recommande vivement cet endroit !
21 mars 2026
sur Google
🍽️
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We had a very disappointing experience during our last visit. When we arrived, we waited about 30 minutes just to place our order while several staff members were busy doing their makeup & not paying attention to customers. Eventually we had to go & ask someone ourselves because nobody came to the table.
After we finally ordered, the service continued to be very disorganized. Some items were forgotten or came very late, & overall the staff seemed uninterested in providing proper service.
Our bill ended up being around $400, & normally with a bill like that you expect a certain level of professionalism & attention to customers. Unfortunately, that was not the case during this visit.
What concerned us the most was being told that we could not skip the tip. From our understanding, tipping should be optional unless a service charge is clearly included in the bill. Being pressured to leave a tip after such poor service felt very uncomfortable & unprofessional.
The most disappointing part is that I actually used to really like this place & have visited it before. That's why this experience was so surprising & upsetting. After what happened, I honestly don't know how to feel about coming back, which is unfortunate because I genuinely enjoyed this place in the past.
I hope the management takes this feedback seriously & looks into what happened, because it would be sad to see a place people used to enjoy lose customers because of service like this.
