Amigo Restaurant

Itselsuh

1.0

My friend & I sat from 8:10pm to 10:15pm, our food came at 9:30pm.
The food was tolerable, they prob forgot to add salt after stir frying in the back for 1hr…. Wasn't worth the wait.

Service wasn't provided, we handed our own orders to the kitchen staff after waiting 30mins. Then, waiting another 40mins for the food. Asked the cashier/receptionist guy for an estimate time of cooking because we waited for over 1hour at that point. The cashier said that the kitchen staff would kill him if he went to ask for estimate time so asked us to understand the wait + other ppl are also waiting, making us seem unreasonable to ask for estimate time after sitting there for 1hr, no bowls no water no plates….
Our bowls & water only came by 1hr of waiting. If we knew we were gonna wait for that long, we would've chosen to leave.

The food came & we ordered a stir fry noodle & their recommended #108 which tasted mid. It wasn't worth the wait… grocery store meals tasted better. My stir fry noodles felt like empty taste. Incredibly disappointing…. Especially, with the wait & the good reviews online.

At the bill(20$ per person), it was told that tips were mandatory ( no one said it was beforehand & it wasn't written on the menu). I wanted to skip due to poor service & I didn't feel happy eating at theirs overall. Cashier said it was mandatory because it's their service fee & their taxed income & wouldn't hand me the payment machine unless I nodded okay. I manually tipped 2$ & the cashier immediately dropped attitude & threw the POS machine at my friend instead of handing it politely.

Conclusion:
Horrible service, no water fill, no checkups, no communication between staffs ( they refuse to give time estimates for 40+mins waiting) & severely understaffed.
= no tips deserved from me. I tipped under peer pressure & not voluntarily.

It's not because other people can wait that you should make everyone wait 1hr +
& it's not because you brought the dish to our table, you deserve a tip. The 20$ meal was the price we pay for the food to come on to our table. (Unless we pick up our own food at the counter - but your restaurant isn't designed so).

Update: my friend & I came in at the same time. We were both present & didn't move tables. So don't know who the owners talking about. Clearly, you are severely understaffed to even forget your customers.
We understand two events can get your restaurant crowded, but being understaffed & providing bad service & PEER PRESSURING tips is not tolerable.

Nat

5.0

Right place for good food & fair prices 🍀

Lovena

5.0

Large portions, very good taste & good prices

Gary

5.0

Great prices with a huge menu. The entry stairwell doesn't look too inviting, but the restaurant is fine.

Jachelle

5.0

The food came out very quickly after we ordered & the price was really good, the staff were friendly & attentive. The food itself was also yummy, but a little bit too greasy even for chinese food.

Jachelle

5.0

The food came out very quickly after we ordered & the price was really good, the staff were friendly & attentive. The food itself was also yummy, but a little bit too greasy even for chinese food.

Li

4.0

The food was good ! Big plates for a decent price. Typical Chinese hole in a wall restaurant!

A

5.0

Top quality for the price
the portion size are big
Customers for years it's always the same !!!
Good jo

Ricky

5.0

Amazing food amazing portions & amazing service & a low price for such good food can't recommend enough

Joseph

4.0

Very delicious Chinese food with big portion at a reasonable price! In addition the customer service was great!