Reviews of Viva panettone are mixed, with some customers calling the maple panettone absolutely delicious and praising moelleux textures and flavors like lemon, pistachio, chocolate, and strawberry. Many praise the shop atmosphere, the variety of flavors, and the sense that the product can be very moist and enjoyable when well made. On the other hand, frequent complaints focus on dryness, especially with the grand format chocolate, the new stollen, and the panettone des rois, with some saying the product is extremely dry and not worth the price. A number of reviewers feel the French version is less moist than traditional Italian panettone, though others welcome a local maple infusion as a pleasant twist. Customer service is described as inconsistent, with reports of slow responses to feedback and coupons issued for errors that do not fully cover the purchase. Despite praise for certain flavors and the overall quality, recurring dryness and uneven quality lead to a cautious overall impression and some patrons preferring other brands or iterations.View restaurant profile
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Reviews of Viva Panettone - boutique highlight a wide range of panettone and an airy dough with subtle flavors that make it ideal for gifts and for all occasions. Lemon and pistachio are among favorites, a new Phénix flavor excites for Christmas, and the maple panettone is described as delicious; many shoppers look forward to trying more flavors throughout the year and appreciate the attentive staff who offer tastings and helpful recommendations. While most praise the quality and say they will return, one review notes disappointment this year as quality does not match last year's.View restaurant profile
