Boustan is described in reviews as a place with flavorful shawarma bowls and pitas, where generous portions, comforting combinations, and late hours attract diners, and service is often fast and friendly with several mentions of good value and standout items like garlic potatoes and vegan options; however, experiences vary, with some orders arriving cold, overly heavy, or lacking freshness, reports of leftovers in certain meals, and occasional concerns about cleanliness or water availability, as well as a few negative incidents about staff interactions or safety outside the restaurant. Despite these inconsistencies, the overall impression is that Boustan remains a go-to choice for satisfying, casual meals, especially for those seeking quick service and substantial portions, while menu changes or bowl updates drew mixed reactions from regulars.View restaurant profile