Yoko Luna

M

1.0

I visited Yoko Luna last Sunday evening around 9 PM with three of my business colleagues who flew in for a special meeting. We were looking forward to a great dinner experience.

Our server'Walid' unfortunately made the evening extremely uncomfortable.
After our meal (which was fine), I asked for one bill for the table. Before even handing it to me, he loudly asked,'How much are you going to tip?' This immediately shocked me & embarrassed me in front of my colleagues.

I paid the bill in cash & requested change so I could decide the gratuity. Before returning with the change, he again asked how much I would be tipping. I told him politely that tipping is my decision & should not be pressured.

I left $60 on a $300 bill (20% gratuity), which is more than fair.

As we were leaving & waiting downstairs, he approached me again - loudly stating that I had not tipped him well - in front of my colleagues. He then brought a payment machine without asking & insisted I tip more on the card. When I asked to speak to a manager, I was told they were'busy' & that I needed to tip right away.

Feeling pressured & embarrassed, I gave an additional $50 just to end the situation.
This behavior was unprofessional, inappropriate, & unacceptable. I have never experienced anything like this at any restaurant. It completely ruined what was meant to be an important business dinner.

Management seriously needs to address how staff handle gratuities. No customer should ever feel publicly pressured or embarrassed over tipping - especially after already leaving 20%.

Very disappointing experience.

Christian

5.0

We chose this spot for Valentine's dinner & couldn't have been happier. The service was outstanding, the drinks were top-tier, & the food was phenomenal. The highlight of the evening was the unexpected three-part show, which added such a unique & memorable touch to the experience. It felt special from beginning to end.

Tobias

5.0

Le chef de sécurité Anas était très accueillant & charmeur il a prit le temps de nous montrer la place. On sest sentis en securité, tres grand professionalisme.
le staff est tres gentil & le decor est incroyable.

Enrique

1.0

Man 1 h & we still have no food.

Estelle

5.0

Amazing food, great atmosphere, & excellent service. Everything we ordered was delicious & came out quickly. Such a great spot - highly recommend!

Marie-Catherine

5.0

mass min le meilleur belle ambiance bonne bouffe

Erika

5.0

Très belle ambiance & bon service

Samanta

5.0

mass min is the best belle ambiance
bonne nourriture ⭐?⭐?⭐?⭐?⭐?

Sarah

3.0

Jai adoré le service. Toujours les verres remplis & assure que rien ne manque.
Au niveau ambiance music relaxe en tout tant boff.
Pour la nourriture quand même dessus au niveau qualité prix.
Ceviche le poisson tres frais mais trop agrume manque de goût sucrée. Yuca frit serait meilleure avec mayo épicé 😊. Edamame parfait! Gyoza au crevette tigré goute la mer. Voici mon opinion & peut-être propositions 😎
Le vin excellent !

I

3.0

Malheureusement, j'ai été très déçue de mon expérience culinaire au Yoko Luna :/
Je ne recommande pas d'y manger sur place, car les trois cocktails que j'ai pris étaient médiocres.

L'entrée de ceviche était beaucoup trop acidulée, au point où l'acidité prenait toute la place. Il manquait clairement de profondeur & d'équilibre.

La quesadilla au wagyu goûtait comme un mélange tex-mex tout fait de l'épicerie. De plus, je m'attendais à des tranches de wagyu, mais la viande était servie hachée, ce qui enlevait au plat le caractère & la finesse associés à ce produit.

Cependant le boeuf braisé était tendre & savoureux, sans sortir de l'ordinaire.

Heureusement, je suis restée pour la partie club de la soirée : le service de bouteilles était génial & l'ambiance était vraiment wow.