We have been regular customers at Restaurant 207 for quite some time, especially for Sunday brunch, & we have always enjoyed the place. The restaurant itself has improved a lot over time: the menu is better, the space is nicer & more open, & the overall atmosphere is very pleasant.
The table service is usually excellent. A special mention goes to Christina, who always provides outstanding service. She is warm, attentive, professional, & truly makes the experience enjoyable. Once we are seated, the service is often very good.
However, there is a major difference between the quality of the restaurant & the service at the table versus the welcome at the front. The young ladies at the host stand often seem unfriendly, with no smile, no warmth, & very little sense of customer service. As customers, we sometimes feel like we are bothering them simply by asking a question or showing up for our reservation. It gives the impression that they do not really want to be there or deal with customers, which is unfortunate because they are the first impression of the restaurant.
The last three or four times we came in, we were told right away that we had to hurry & that we only had about an hour to eat because another reservation was coming after us. Today, I called ahead specifically to reserve for five people so we could enjoy breakfast without feeling rushed. Unfortunately, the tone on the phone was not very welcoming either, & I was told that they could not guarantee how long we could stay at the table & that if another reservation came in, we would have to leave.
I completely understand that a busy restaurant has to manage reservations & table turnover. However, as regular customers, we should not feel rushed out before we even sit down, especially when we make the effort to call ahead & reserve.
It is disappointing because we genuinely like Restaurant 207. The food, the improvements, the atmosphere, & the table service are all strong points. But the front-of-house welcome really needs improvement. There is a noticeable gap between the excellent service from some of the waitresses & the cold, unwelcoming attitude at the entrance.
I hope this feedback is taken constructively, because this restaurant has a lot of potential & many great qualities. A warmer, more professional welcome & better communication around reservations would make a big difference.
Lovely place; spacious & clean. The staff were polite, efficient & welcoming. The food ( we had brunch) was just ok. Would still go back & would like to try the dinner menu, simply based on atmosphere & staff.
Notre première expérience déjeuné a cette endroit, nous n'avons pas été déçu. Samedi 11h45 nous avons reçu note assiette assez rapidement, nous avons tous pris le spécial brunch steak & egg🤩 délicieux. Nous retournerons pour le grilled cheese steak Philly 😁 super service des gens souriants & de Jon humeur! Merci pour ce bon repas accueillant!
Went for Sunday brunch & had an awesome experience. The food & service were excellent & even though it is winter, I can tell that in the summer all the beautiful renovations & work being accomplished will make this place absolutely stunning.
Love Two O Seven
Unbeatable steaks , nice big dinning area & parking
The last two times i went the food took a very long time to arrive ...like too long you dont feel like eating when it arrives
One time at brunch with kids & we had time to go outside for 30 minutes & we waited another 30 once inside ... i was a bit unpatient especially when its my first meal ..cant complain on service or food but must pick up speed in the kitchen
Then we went for supper time & it was even worst because the place was packed ...almost 2 hours of waiting
Beside that wait ...the rest is perfect & it a must for all to try out
Im still going to go ..especially for the 30 dollars steak & eggs at brunch !!
