T&T Supermarket

Ghida

5.0

Found the products searching fo

Teenoushh

1.0

I placed Order #002006594 through T&T's website as a delivery order. Without my consent, it was changed to a pickup, which required me to go in-store. When I arrived at the St-Croix T&T location, the order was not ready, & I waited approximately 45 minutes, which is unacceptable for a pickup order.

The order fulfillment was extremely poor. Multiple items were missing or shorted, including high-value, perishable products such as seafood & fresh produce. Although some refunds were later issued, this does not compensate for the wasted time, inconvenience, or the overall lack of organization.

Quality control was also an issue. I received spoiled produce (including oranges & a pear) that was not fit for consumption, which is concerning when customers rely on staff to select fresh items on their behalf.

What made the experience particularly uncomfortable was the lack of professionalism during the wait. Two staff members, Rain & Da-Quan, were involved in handling my order. While I was standing nearby, staff were discussing my situation in another language, which created an uncomfortable & disrespectful environment. Regardless of intent, this is not appropriate in a customer-facing setting.

I chose T&T because I've had good experiences in the past, but this visit to the St-Croix location left a very sour impression. Between the unauthorized change of service, long wait time, incomplete order, spoiled food, & unprofessional conduct, this experience fell far below acceptable customer service standards.

I genuinely hope management at this location takes accountability, quality control, & customer respect more seriously going forward.

Annie

5.0

Clean. Wide variety of everything. & the food is good.

MarisoleilC.-4082

1 Commentaire

3.0

A year ago I went to T&T Brossard & bought sushi; it was excellent & a good price. Yesterday I went to the T&T in Montreal & bought the worst sushi I've ever eaten. Horrible!

Rami

5.0

Very fresh fruits & vegetables

Max

5.0

Une très bonne expérience a vivre il y a de tout pour faire un festin à la chinoise des légumes asiatique des fruits frais & toute sorte de viandes & poissons inimaginable ont ne sais plus par quoi commencer vous aurez l'embarras du choix il y a même des repas frais & chaud du jour pour emporter où même manger sur place, il y a aussi une pâtisserie asiatique & je ne vous mentionne qu'une petite partie de cette immense supermarché donc je vous suggère fortement de faire un tour pour satisfaire votre curiosité & surtout votre appétit, bon magasinage.

Tinna

1.0

Don't ever purchase any fruit online since they will give you the worse fruit ever, the ones they went bad. I paid $14 for grapes that went bad, I tried to upload pictures on the app to get refund but the function doesn't work! I contacted customer service, I was told I can only submit refund request thru app. They refused to give me refund thru chat!!!

F

4.0

It a huge store & for now it's super clean. More over priced than the other Asian stores

Manon

5.0

J'adore cette épicerie asiatique

M

4.0

Incroyable pour découvrir de nouveaux produits. Par contre je voulais decouvrir Le Corossole, un fruit exotique, & les fruits étaient tous pourris.