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Reviews for Tru India
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Display Allindian(36) recommend(30) chicken(29) naan(20) paneer(19) highly recommend(18) butter chicken(16) authentic(13) tikka(13) fresh(12) spice(9) generous(9)Friendly, good portions, excellent spices & strong delivery of results. Highly recommend.
They take advanced orders & then have the great courtesy of cancelling orders in last moment. Not recommended at all, as they cancel without any reasoning.
Noor is a very good waitress. From the start to the end of this journey, she made the experience ten times more enjoyable with her energy & her care for our satisfaction. She made jokes & made the environment very comfortable & friendly. Would definitely recommend her & this place to others. 10/10
I like the restaurent, in the inside was ambient & nicely designed. Also loved the food I recommend it😊
I had a very disappointing & frustrating experience ordering through SkipTheDishes from this restaurant.
My order was confirmed, & after waiting almost 30 minutes, I received a call saying that one of the main items (Pindi Masala) was out of stock. This should have been checked BEFORE accepting the order. I had planned this as a surprise, & the delay completely ruined it.
I agreed to replace the item with Palak Paneer, but then I was told to pay an extra $2 without any clear way to make the payment. Shortly after, I was informed that the delivery driver had already left & couldn't wait any longer. This is extremely unprofessional.
To make things worse, the staff member I spoke with was rude & showed no understanding of the situation. Instead of offering a solution (like arranging another driver, adjusting the bill, or giving a credit), they simply told me to cancel the order myself-which wasn't even possible from my side.
After waiting nearly an hour & already paying, I received nothing. This level of service is unacceptable. Poor communication, lack of accountability, & zero customer service.
I would not recommend ordering from here unless they seriously improve how they handle orders & customers.
Please train your staff on customer service OR hire an experienced staff who atleast know how to handle the situations & customers .
Also, I want to clarify that my frustration is NOT because the item was out of stock. I completely understand that sometimes items become unavailable, & mistakes can happen - we are all human.
The real issue was how the situation was handled by the staff.
The staff member I spoke with was extremely rude & unprofessional. She was speaking in a very disrespectful tone & even came across as if she was yelling. There was no basic customer service etiquette, no empathy, & no effort to understand my situation.
This could have been easily resolved if handled properly - I was open to replacing the item or waiting longer. The problem was not the food, but the way the staff treated a paying customer.
Instead of offering any solution, I was told to cancel the order myself, which wasn't even possible. There was no accountability, no apology, & no attempt to fix the issue.
Very disappointing experience. The restaurant seriously needs to improve its customer service & train staff on how to handle with customers professionally.
Great experience
The food was absolutely delicious, full of flavor, & clearly made with care. The waitress was very sweet & patient, which made us feel really welcome. Prices are great for the quality & portions. Definitely coming back, highly recommend!
This restaurant is very good & their staff is also very good. Please visit it once Their food is also very good, try it once & visit the places I recommend very good 👍🏻👍🏻♥?👍🏻👍🏻
Amazing experience! The food was absolutely delicious, full of flavor, & clearly made with care. The waitress was very sweet & patient, which made us feel really welcome. Prices are great for the quality & portions. Definitely coming back, highly recommend!
I had a wonderful experience at this restaurant. The food was absolutely delicious, & the environment was cool, calm, & very relaxing. I truly enjoyed every moment I spent there. The service was excellent, staff were friendly, attentive, & very quick. I am already looking forward to visiting again. If you are looking for delicious food & a pleasant atmosphere, I highly recommend this place. In my opinion, it is one of the best restaurants in Montreal.
The Food & service they provided was so good. I really want to recommend this family place to others. Very friendly staff & the food was yummy 😋
wow just wow. we looked for a last minute indian restaurant (i was craving a butter chicken) let me tell you my expectations have been blown out of the water. that first bite with the cheese naan really made my dopamine go off. reaaaally recommend to anyone & i will come back (every week possibly) they cooked & we left no crumbs
Définitivement, je vous recommande, la nourriture est délicieuse, authentique, woow. La poulet au beurre avec mango lassi comme boisson. Vous n'allez pas être déçu je vous garantie. Sans oublier le service impeccable!
Simply spectacular! The food is delicious & authentic, & the service is outstanding. The entire staff is incredibly friendly & makes you feel welcome from the moment you arrive. Highly recommended!
Loved the vibe of this place, amazing food & service. The staff is extremely friendly & the food brings out the nostalgic memory of back home. Highly recommend!!!
Very delicious chicken curry & chrimps, with samosa
A recommended one for those who like indian food.
Delicious food with great combinations of flavours & textures! Highly recommended ;)