Tejano BBQ Burrito recueille des avis variés: des portions généreuses et des ingrédients de qualité, le burrito au shiitake et les quesadillas sont souvent cités comme des points forts, le service est rapide et l'ambiance agréable, et beaucoup apprécient la possibilité de commander en magasin ou à emporter, tout en louant l'engagement envers une petite entreprise locale et la variété des options, y compris une bonne sélection végétarienne. Toutefois des expériences négatives reviennent aussi: des erreurs de commande et des ingrédients non demandés, des burritos ou bowls très épicés qui irritent l'estomac de clients sensibles, des incohérences entre commandes et parfois des compensations insuffisantes après des incidents répétés; le menu est parfois perçu comme limité et les prix ont augmenté, et certains commentaires signalent une priorité donnée aux commandes de livraison sur la plateforme au détriment des clients sur place. Malgré tout, la cuisine est largement appréciée et beaucoup recommandent les burritos et bols, en particulier ceux à base de champignons (shiitake) et le choix végétarien, ce qui fait de Tejano BBQ Burrito une option prisée pour des repas à emporter ou livraison.
Unfortunately, I am forced to give this restaurant a lower rating due to some negative experiences that I had on January 3 & January 4. This relates to some problems that I had with the food that I had ordered on UBER. I should note that this is not the first time that I had ordered from this restaurant in the past. I have been a fairly regular customer but now I am fairly concerned about continuing to order from this restaurant. I had placed two (2) separate orders on two (2) separate nights & the ordered items did not change whatsoever. I made ZERO changes to the content of the items that I ordered on the menu. In both cases, the orders came with major mistakes, which caused me to feel physically unwell, & I now believe I need to report this publicly because it was such a bad experience. I filed a food safety report with UBER about my situation; originally I had trouble with their system because they do not consider all complaints to be valid. This is a completely different issue from the restaurant itself.
I did speak directly with the restaurant staff on two (2) occasions now about both orders & they were admittedly shocked & surprised that I had this type of experience, let alone that this occurred on two (2) consecutive nights.
I am very sensitive to spice as well as acid, & I am very careful with the food that I consume due to this underlying health condition. I am susceptible to stomach ulcers & to extreme pain if I consume more than the appropriate amount of spice & acid in my food. This is the reason that I always specify that the burrito or burrito bowl should be done with MILD salsa & that there should be ZERO spicy ingredients included in the burrito or burrito bowl.
In this case, I had ordered a regular burrito on both occasions & I asked for MILD salsa, as per usual. On both occasions, the burrito was highly spicy & overbearingly hot. I was not able to eat very much of it because of the level of spice & heat. Whatever I did consume definitely irritated my stomach, & I am now in need of a doctor's appointment. I need to have my health problem reevaluated because clearly it was made worse by what I was eating, & I did not eat very much of the food that was delivered.
After the first incident on January 3, the restaurant offered for me to be compensated with a free meal, but this no longer seems to be all that helpful when the same thing occurred for a second time the following day on January 4. I went & spoke with them today on Monday, January 5 about what happened on the last two (2) days & I was not offered any other form of compensation. They were simply just'shocked' that these incidents happened & said that they would need to look into it. They also did not understand why random ingredients were included in the burrito that I had not requested, including'pickled onions' which I cannot digest. I NEVER include these in the list of ingredients whenever I place an order with this place.
Something has obviously gone majorly wrong with this restaurant, & I am not overly comfortable ordering food from there again if this is going to be the type of experience I end up having repeatedly. I had requested ingredients like'cheese' &'crema' to be included in the burrito & there was very little of this on both nights. Otherwise there was just a lot of spice & a lot of heat, & this was not well compensated or balanced out by any non-spicy ingredients.
The main issue was that I NEVER requested any spicy salsa in the first place & that is exactly what caused me to feel unwell from the food. Although I appreciate the fact that the restaurant did attempt to compensate me for the first experience, they certainly did not offer anything for the second experience, & I thought that they would be a tad bit more concerned after telling them that I had two (2) horrible nights of this with no explanation as to why this happened.
Not an authentic Mexican restaurant, but it's not pretending to be one either. They are leaning towards Tex More moreso, which is no issue as a concept. There is some seating but it's just some stools, will crowd easily but fortunately when I went it wasn't busy at all. The ingredients are of great variety & decent quality. Just the overall product didn't amaze me, but it satisfied me.
19 nov. 2025
sur Google
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I would kill a man for their shiitake burrito because it is so freaking good. We come back here over & over for the high quality ingredients & supporting a small, local business. By going ourselves, we avoid app-based markup, too!
That said, I think their assembly strategy may need work. After I ordered, I watched the staff place the hot ingredients on the burrito wrap…..& then let them sit for 15 minutes while they did other orders. They actually stated out loud tô one another that they were prioritizing Uber orders over walk-ins, so that seemed a little bizarre & made it kind of frustrating tô watch my amazing shiitake cooling while they tended to other orders. If they're going to do that, I wish they'd at least change the order of operations so that they add hot ingredients only once they're actually ready to top it.
20 minutes later all the toppings were on my burrito & I got to take it away. By this time I was so hungry i decided to take a bite in the car aaand….it was already cold 😅 still tasted pretty fantastic, but I miss their first year of business, when everything was hot & made with such care!
If you're looking for the freshest & most flavorful food in the city, this is the place to be! Every dish bursts with taste, & the ingredients are clearly top-notch. Probably this restaurant serves the best meals you can find in the city. Highly recommended! 🤤🫶
Excellent burrito! Ingrédients frais & de bonne qualité, beaucoup de goûts différents dans un seul plat c'est vraiment bon. Ils sont un peu plus chers que d'autres restaurants mais ça en vaut le coût.
The staff is super friendly & the burrito was tasty....but a black bean burrito (with no type of meat or the shiitake mushrooms as a base) & only guacamole as an extra cost me more than 20$! What the hell! The portions are huge, way too much imo. Would love a 5$ off for something just a little smaller? Because of how big it was I couldn't get a bite with all the ingredients at once lol. Oh & the cheese is shredded super thin, & they barely put any so it's as if there was none :/ Tho they don't go cheep on the guacamole, so +10 points
Burrito bowls are a fantastic alternative to traditional burritos. They feature all the delicious ingredients of a burrito, but without the tortilla wrap. You can customize your bowl with your choice of protein, rice, beans, & toppings, creating a flavorful & satisfying meal. It's a great option for those who prefer a lighter or gluten-free option. Whether you're a fan of burritos or looking for a healthier alternative, burrito bowls are a tasty choice!
24 mai 2024
sur Google
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