Sushi Taketa presents a refined selection of authentic Japanese sushi and grill dishes. Patrons can experience expertly prepared nigiri, sashimi, and maki rolls crafted with the freshest seafood and premium ingredients. The menu also features expertly grilled skewers and entrees, showcasing a mastery of Japanese culinary techniques. The dining atmosphere is sophisticated yet approachable, perfect for an elevated meal. Each dish is meticulously plated, emphasizing both visual appeal and exquisite taste. Sushi Taketa is a destination for those seeking high-quality Japanese cuisine and a memorable dining experience.
Sushi Taketa offers a popular all-you-can-eat experience known for fresh ingredients and a wide variety of menu items, particularly during lunch and weekend services. While many patrons praise the quality of the food and the efficiency of the service, there are mixed experiences regarding consistency, as some diners have noted fluctuations in food quality, slower service during peak times, and concerns regarding tipping policies. The atmosphere is generally described as welcoming, though some customers have reported issues with staff attentiveness, organization, and communication during busier shifts. Overall, it remains a go-to spot for many in the West Island, though experiences can vary depending on when the visit occurs.
First time going there with my boyfriend, I had high expectations for them, but the staffs really disappointed us. We walked in & they didn't even asked us if we wanted to be seated in the middle & if it was ok they just brought us to a table fast. We've asked for a booth & he just mentions that it is all full when we clearly saw a group from a booth leaving & he could've asked us politely to give him 5 mins to clean a booth. When we sat down he puts down a ticket which I never even noticed on the edge of the 2nd table, we've never even been told to use the paper to scan & start our order. After sitting there for at least 6 mins then I've noticed the small crappy paper with a barcode on it, like please at least care to take the time & tell us, some restaurants uses tablets to order at least just tell us scan the darn code & start ordering! Worst, I didn't even notice the crappy tiny paper!!! Bad service I wanted to walk out, didn't even want to eat there but my boyfriend insisted we at least try the food. When ever the staffs serve us food they made sure to bring the plates & stuck it around the edges of the tables like we had germs & they wanted to badly stay away from us, they tried not to speak with us as much as possible, service sucked! Food was ok, wasn't the greatest sushi all you can eat sushi restaurant! Won't be coming back!!!
The service was really disappointing & & when I tried letting the waitress know she just shrugged her shoulders like she didn't care. Very unpleasant & rude.
Never going back again !!
Very disappointing experience for an all-you-can-eat sushi place. Orders kept coming incomplete - for example, I ordered ten mussels & only received five. Several other items never arrived at all, & I had to reorder the same things multiple times just to get what I asked for. The service was extremely slow, & the constant delays completely ruined the experience. Poor organization & lack of attention to orders. Definitely not satisfied
We visited this sushi restaurant again on New Year's Day, a place we had been to several times before & always looked forward to. Unfortunately, this time the dining experience was extremely disappointing & frustrating.
Every time we ordered something, they never brought the full amount. For example, if we ordered six chicken wings, they only served four. If we asked for four pieces of sushi rice, they only brought four pieces. As an all-you-can-eat restaurant, it's your basic obligation to serve the full portions customers request, not leave them short every single time & force them to reorder.
On top of that, the portions are getting smaller, the cleanliness is worse, & the wasabi was obviously dried out & discolored. The most serious issue is that after we got home, my wife & children had severe diarrhea. They were the only ones who had the miso soup, so we suspect that might have been the cause.
Finally, the service attitude was inconsistent & unfriendly. The staff didn't interact with us at all, & when I said thank you, they didn't even respond. I honestly don't know if I should be paying a service charge for this kind of treatment, although in the end, I still left a 15% tip.
As loyal customers, we probably won't be coming back after this experience.
I'm not sure what happened? Did we go at a bad time (Saturday lunch)? The food wasn't great. Sushi didn't taste great either, veggies were in a glob of starch... last year, I went & found it was great. This time... quality was reduced. Was their chef missing?
I really liked the concept & the food quality. The price is quite fair for the variety of food you can get. I recommend this all you can eat for 45$ for dinner during week days. Service on point! My little minus is just a preference but as a sushi lover I wished there was more variety of sushis, most of them are sashimis, nigiris with a little options for makis..Would definitely come back :)
