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Afficher toutsushi(34) fresh(8) recommend(6) spring roll(4) sweet(3) beautiful(3) qualite(3) variety(3) bowl(3) tasty(3) price(3)
The food was taken from a box that waited all day & refried. As a result, the sushi was soggy, full of oil & didn't taste fresh. It was an order to go & couldn't bring it back. We ended up throwing away half of our order.
We asked staff if it's fresh twice, he lied to our face & answered yes it's fresh fresh!
I'm a frequent customer of Sushi Shop & usually have great experiences, but my visit to this location today was disappointing. The service clerk was unusually rude & dismissive. Before I could even finish my order, he interrupted to say they didn't have what I wanted & told me to just take a pre-made combo from the fridge. He claimed they weren't preparing fresh combos anymore, which is confusing since they are on the menu & I just ordered the same one at a different location two days ago without any issues. The service at other stores is much kinder & more accommodating. By the way, I just got a fresh & custom combo at a different Sushi Shop store !
Fresh food! Already it is fast food, tastes much better than I thought! Recommended!
We came to downtown & have a nice lunch at this place! Nice beautiful dragon eye & red eye sushi! Make freshly & quickly!
Super good sushis! Everything tasted fresh & crispy. Staff was really friendly. Will be coming back!
I informed the staff that I have Celiac disease & a gluten allergy, & I carefully explained that the only modification needed was to leave off the tempura flakes. I emphasized how important this is for my health. While the staff was friendly, my sushi burrito was still made with tempura flakes. When I noticed, I went back inside & explained the mistake. The team kindly remade the burrito for me, which I appreciated.
However, I was very concerned to see that the first burrito I had already poked through with my finger to check for tempura was placed back on the premade meal refrigerator shelf for someone else to purchase. This practice poses a significant health & food safety risk.
On a positive note, the replacement burrito was delicious & the fish tasted fresh. Still, the lack of care in handling mistakes & the potential for cross-contamination makes me hesitant to return.
I forgot a paper bag of Bath & Body Works products at the restaurant, & I thank sincerely the employees whose kindness & honesty made it possible for me to pick it up the following day.
Prior to this, we had ordered a tuna & salmon poke bowl which was delicious. It came with 2 free spring rolls from a coupon. I also ordered a small bowl of edamame beans which were fresh & crispy/ bouncy.
The day I picked up my paper bag, I asked for the original milk tea which was refreshing & perfectly sweet. It was very reasonably priced as well.
The only con I could write is that the free spring rolls were still cold on the inside-they must have not been fried long enough. In any case, they were still delicious & my boyfriend & I did not actually mind 😀.
"Had an amazing experience with Susi! Her attitude was fantastic-so friendly & professional. The quality was top-notch, & everything was fresh & exactly as promised. Truly an honest person you can trust. Will definitely come again. Highly recommend! Thanks, Susi!"