Overall, Starbucks reviews show a mix of positive experiences and some frustrations, with many noting friendly staff, quick service in some locations, and pleasant atmospheres along with solid drink quality like frappuccinos and espresso options, while others report slow or inconsistent service especially at the drive thru, cramped or busy spaces, and long waits during peak times; accessibility and parking are mentioned as positives in certain locations, yet construction and tight drive thru layouts can make navigation difficult and some visits involve delays or issues with orders or ice levels.
Je passe souvent là-bas pour commander & la plupart du temps les filles font de l'attitude & chaque fois ma commande est pas complète ou il y a une erreur je leur dit gentillement mais quand même il me donne un regard & une attitude! Ce n'est pas du tout gentil ni agréable!
May 23, 2026
on Google
🍽️
Know where to eat in Montreal before everyone else.
Get the first look at the hottest openings, secret menus, and RestoMontreal.ca's weekly top picks. Join 50,000+ foodies.
Félicitations au serveur au comptoir le 9 Mai 2026 vers 17:30 car il ne restait plus de café de mon choix & il a preparer une nouvelle cafetiere même si ce n'est pas le choix populaire. Bon service très apprécié. Pour la cuisine je ne l'est pas essayer .
The placae is very cozy, maybe too much cozy. Ill come back later on that.
Coffee are made the regular way you would expect from starbucks.
The down side is space management. Ihave seen people leaving some sort of book the entire day just to reserve a spot without the manager or employee do anything about it.
Apr 10, 2026
on Google
🍽️
Know where to eat in Montreal before everyone else.
Get the first look at the hottest openings, secret menus, and RestoMontreal.ca's weekly top picks. Join 50,000+ foodies.
Jai commander la nouvelle boisson macchiatto ube & noix grillé. Jai ouvert la boisson. Rien de noix griller & le ube mits comme un tas de mousse. J'ai demandé a la fille si elle avait mits des noix & bêtement a répondu oui. Vraiment déçue.
Estephani
I am writing this because the level of disrespect at this location has become a recurring issue. Every time I order, the staff feels the need to comment on or judge my drink preferences. Recently, a barista went as far as criticizing the amount of syrup I ordered, despite the fact that I am the one paying for & consuming the drink.
To make matters worse, during my last visit, the staff actually drew a'confused face' on my cup. This is incredibly unprofessional & rude. Customers shouldn't have to deal with eye-rolls or mocking drawings just because they have a specific preference.
The service here is consistently poor there are no greetings, no smiles, & a general'too-cool-to-be-here' attitude from every single person behind the counter. I'm paying for a service & a product, not for a lecture or a face on my cup. I hope the management addresses the toxic attitude of the staff.
What is going with Starbucks it used to be my goto 5 times a week using the app, service used to be top, used to feel safe in evening to study or work. These employees will let you stand for 10min at the cash for the next rep, no smile, mo hello back. But worst they will actually give you attitude without speaking just because you are putting an order when they don't feel like taking one. What the staff didnt know is that I saw a car coming to the drive to put an order as I was going inside to do the same, we were both next to get our orders in , no one else was there, the person who stayed in her car got her order within 1min while I went inside & waited 10min watching staff laugh & joke around & hide in backstore or talking ot their friends!!!!! Yesturday went to another Starbucks on des Laurentides/Bellerose said'Hello' , girl at the cash looked at me & stared in silence ....what is going on with those little girls with attitude or taking over these Starbucks where the experience one used to have was totally opposite. Cancelling my app, my wife's app & my my kids will not get into this Starbucks app rewards trend when they become old enough to choose where to go..will only go for local coffee spots from now on
Mar 17, 2026
on Google
🍽️
Know where to eat in Montreal before everyone else.
Get the first look at the hottest openings, secret menus, and RestoMontreal.ca's weekly top picks. Join 50,000+ foodies.
C'est la meilleure service ici, les gens travaillent très fort, son super gentil est respectueux envers les clients, surtout mademoiselle Alicia, merci pour tout.
Jan 27, 2026
on Google
🍽️
Know where to eat in Montreal before everyone else.
Get the first look at the hottest openings, secret menus, and RestoMontreal.ca's weekly top picks. Join 50,000+ foodies.
Cafe Starbucks bien situé sur Sainte Martin, stationnement disponible aussi, les personnels sont gentils & correct mais débordé…tables & chaises disponibles
Elie was working hard, practically operating hot & cold bar & cash ALONE while the rest were chatting in the corner of drive. Heidi & Alison on break which I understand.
I used to work at Starbucks & had to wait 10 minutes here to get a shaken espresso because a huge line had formed because of the others chatting.
The drive-thru is extremely difficult 😑 to get around.
Very tight space especially when there's snow ❄?
This place makes the best espresso &oatmeal glacé.
