Sparta Poulet / Chicken

Guillaume

1.0

I've been a customer here for years, which makes this review particularly disappointing to write.

I recently ordered three takeout meals, including one specifically requested to be non-spicy for my mother, who cannot eat spicy food. When I got home, all three meals were spicy.

Mistakes happen, & I would have completely understood if the restaurant had simply acknowledged the error & tried to make things right. Instead, when I called, I was met with a rude attitude & no accountability for the mistake. I was told to drive back to the restaurant to exchange the dish, which was already inconvenient after the error was theirs.

I asked what would happen to the incorrect meal, since it obviously couldn't be resold, & whether I could keep it rather than have food go to waste while still receiving the replacement I had originally ordered. The employee refused & told me he would simply eat the returned meal himself. The conversation then turned into accusations that I was trying to get free food, which was insulting considering I was only asking to receive the meal I had paid for & ordered correctly.

What disappointed me most wasn't the mistake itself-it was the complete lack of customer service, accountability, & respect. As someone who has supported this restaurant for years, I left feeling embarrassed, frustrated, & genuinely shocked by how the situation was handled.

Unfortunately, after this experience, I won't be returning.

Abdoul

5.0

Très bon & accueillant avec de la bonne nourriture !!!!!!

Mohamad

5.0

Amazing restaurant - Mohamad was my server, & he did great a job. I will be back with friends

Parastoo

4.0

The taste of chicken was good . But the amount of food was small . Only a chicken leg without anything is 11$.

Yassir

5.0

Mohamed est le.meilleur Merci pour votre excellent service

Zakaria

1.0

Magasin fermer a 19h30 un jeudi pas capable de respecter leurs heures d'ouverture

SOHAIB

5.0

Verry goood ❤?❤?

Isis

1.0

I checked the schedule online, which said they were open, but when I arrived the door was closed. It's frustrating that the posted hours aren't respected. On top of that, the service was disappointing, the staff were quite disrespectful, & even as a paying customer, they were unwilling to provide basic extras. Overall, not a good experience.

Mahin

5.0

Polite staff, clean environment

Adel

5.0

Super service, des gens très sympathique & serviable & le goût c'est incomparable! Je recommande vivement