Shaaz offers a wide range of Indian dishes with authentic flavors and generous portions, with standout options like Telangana spicy chicken biryani, mutton paaya, kattapa veg biryani, and mandi that many reviewers call must-tries. Flavours are often described as authentic, well balanced, and tasty, with starters such as dragon chicken and paneer dishes receiving high marks. Generous portions and good value for money are recurring positives, making Shaaz a popular choice for families and groups. Service and atmosphere are praised for warmth and attentiveness, though several reviews note inconsistent execution during busy periods, slow service, and occasional order errors. Some main courses have fallen short at times, with issues like soggy rice, undercooked elements, or dishes not meeting expected authenticity, while starters and certain dishes are repeatedly described as standout. Cleanliness and maintenance, including bathrooms and tables, have been called out in a few visits, while overall the ambiance remains inviting. Overall, Shaaz is considered one of the better Indian restaurants in Montreal, especially for biryani and mandi, with room for improvement in consistency and service.
Our group of five ordered one family-sized Mutton Juicy Mandi & one Spicy Chicken Mandi for takeout. This was my first time ordering from this restaurant. Before placing the order, I contacted them to confirm how many people each dish could serve. They assured me that a single Mandi could serve two people & the family-sized Mandi could serve three. However, when I opened the food at home, I was shocked by the quantity. Together, both dishes could only serve three people. The Mandi box & the family pack tray were not even 70% full. Based on the portions, I'd say the family pack could only serve two people, & the single Mandi box was also far from full. At that moment, I wasn't sure if this was a one-time issue or if it happens regularly. I contacted the restaurant to express my concern, but they responded by saying they couldn't do anything about it now & would not repeat it in the future. I had to drive all the way from Laval to downtown to pick up the order, & we ended up having to order from another restaurant to feed the remaining two people. I'm not here to comment on the taste-it was good-but the quantity was utterly disappointing. Due to this experience, they have lost me & my friends as customers. So, before ordering from this restaurant, be sure to take note of the portion sizes.
The taste food is amazing & the resturant is also so good but the waitress with short height & spects working on second floor today was rude. Firstly, we were 4 friends & we want to sit on the corner side round table but she denied to sit there & gave us the other side middle table on second floor there was no salt or tissues on our table, we took it from next table. Second she was not answering properly to anyone, not just us but to the other families also who came for dinner at that time. She was not at all attentive. The boy who is serving the dishes was good. Other than that, everything in that resturant was amazing toilets were cleaned, table & floor were clean & food was also mouth watering. However, dishes on our table was not so much clean. When i slide my figure on my plate, i found a bit powder on it & its not on just my plate but in all the plates. So we cleaned it with tissues.
Aug 19, 2024
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Overall, everything was good, but I didn't appreciate the service. The female waitress, who wore a hijab & glasses, was rude to me. Aside from that, there was nothing else to complain about-the vibe is fire! 🔥🔥 You'll definitely enjoy it.
