Le SAO SAO est un restaurant familial vietnamien chaleureux, convivial et en prime «apportez votre vin» ouvert depuis plus de 10 ans à Brossard. Chaque rouleau, bouillon, sauce, brochette est préparé et concocté avec amour par notre Mama Thi fidèle aux traditions et au fourneau depuis toutes ces années.
Les avis sur Sao Sao convergent vers une cuisine vietnamienne généreuse et fraîche, avec des pho et des plats variés appréciés pour leurs saveurs et leurs portions importantes à prix raisonnables; l'ambiance est souvent décrite comme agréable et conviviale, adaptée aux sorties entre amis ou en famille, et le service rapide et souriant est fréquemment mentionné, avec la possibilité de take-out et de menu enfant. Certaines expériences signalent toutefois une certaine variabilité de la qualité et du service, allant de lenteur ou d'inattention à des détails oubliés comme des accompagnements ou de l'eau, et quelques plats ont été jugés moins bons, notamment un bouillon gras ou une cuisson des nouilles imparfaite. Malgré ces bémols, Sao Sao est globalement perçu comme une adresse fiable et généreuse, où la fraîcheur et le goût, les grandes portions et le bon rapport qualité-prix incitent à revenir.
Ce soir, ma femme & moi avons commandé via une application mobile en précisant clairement dans les notes : « sans gluten », car c'est essentiel pour nous, que ce soit pour une intolérance ou une condition plus sérieuse.
À la réception de la commande, nous n'avions reçu aucune communication du restaurant pour nous informer d'un problème. Ce n'est qu'en ouvrant les sacs, une fois la commande déjà livrée & impossible à retourner, que nous avons découvert une simple note : « The grilled chicken has gluten ».
Cela signifie que les plats reçus ne pouvaient tout simplement pas être consommés. Nous avons donc payé pour un repas inutilisable.
Si vous n'offrez pas d'options sans gluten, ce n'est pas un souci. Ce qui est essentiel, c'est d'en informer le client avant de préparer la commande afin de voir s'il existe une alternative ou, au besoin, de procéder à un remboursement.
Agir de cette manière donne malheureusement l'impression que la priorité n'est pas le bien-être du client, mais seulement la transaction.
30 nov. 2025
sur Google
🍽️
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First time ordering from this restaurant & very disappointed.
We ordered two pho soups with grilled chicken through Uber Eats specifically because of the good reviews. In the notes, we clearly mention'gluten, allergy' since one of us cannot eat gluten for health reasons.
Despite this, they sent the soups with a note saying'the chicken has gluten.'
So why prepare & send it anyway?
We paid $50 for two soups & both arrived containing gluten. Instead of taking two seconds to call or message us to suggest another dish, confirm an ingredient, or simply cancel/refund, they just sent food that we cannot eat.
This shows a lack of care & respect for customers with dietary restrictions. Extremely disappointing experience & makes us feel like they only cared about taking the money, not about the customer.
The pho was way too greasy, which made it feel a bit heavy. The grilled chicken also seemed like it was just reheated-way too dry & tough. Definitely not what I was hoping for.
Overall, the Vietnamese food here is okay, but definitely not authentic. We tried both the pork & chicken bowls. The meat was good, but the fish sauce didn't have much flavor, which kind of ruined the dish.
Wouldn't recommend the iced coffee-it's nothing like Vietnamese coffee. & $6.50 for a regular filter coffee? That's just too much.
Also, the service is not very good. I had to remind them three times for extra napkins
I came to have lunch & to order a take-out lunch. I liked the food, the grilled chicken with rice vermicelli etc., a bit of water at the bottom of my bowl at the end, the sauce offered is good but sticks a little to the vermicelli etc. The coffee comes with the lunch, but I had to ask for it at the end of my meal & despite having paid for two meals, I only got one coffee. Good coffee though. The salad portion with the meals is a bit bland, I don't know if it's the preparation or if it's put in the fridge well in advance of the service. The pork is good, but be careful for people who don't like strong ginger or lemongrass marinades. The spring rolls are good but have a lot of grated carrot. A bit small too. I think the option of taking or not taking the bean sprouts & lime next to the bowls of soup would be appropriate, to reduce food waste. I liked the somewhat discreet service less, but it may be my style & preferences in terms of customer service or that I am a Millennial. I will go back with my partner, I will try something else, the chicken sandwich is good - even better with an addition of sriracha to consider! Venue pour manger un repas sur l'heure du midi & pour commander un repas midi pour apportez. J'ai aimé la nourriture, le poulet grillé avec vermicelle de riz etc, un peu d'eau au fond de mon bol à la fin, la sauce offerte est bonne mais colle peu au vermicelle etc. Le café vient avec le repas du midi, mais j'ai dû le demander à la fin de mon repas & malgré avoir payé pour deux repas, je n'ai eu qu'un seul café. Bon café cependant. La salade en portion avec les repas est un peu sans goût, je ne sais pas si c'est la préparation ou qu'elle soit mise au frigo très en avance sur le service. Le porc est bon, mais attention aux gens qui n'aiment pas tant les marinades fortes en gingembre ou lemongrass. Les rouleaux impériaux sont bons mais ont beaucoup de carotte râpée. Un peu petits aussi. Je pense que l'option de prendre ou non les fèves germées & lime en accotes des bols de soupe seraient de mise, pour réduire le gaspillage alimentaire. J'ai moins aimé le service un peu effacé, mais c'est peu être mon style & préférences en matière de service à la clientèle ou que je suis une Millenniale. J'y retournerai avec mon partenaire, j'essaierai autre chose, le sandwich au poulet est bon - encore plus avec un ajout de siriracha à noter!
Let's give the compliment where is due. The Place looks great, the menu has great potential. The items looked attractive & well thought out. But for us the most important point is the execution/taste of the food. & somewhat the service. We tried the curry chicken. The beef pho, the bun chicken bowl & the chicken vermicelli soupe/pho. Overall the taste of food was very disappointing. - The curry is too acidic, flavour profile not well balanced & not very complexe. We love Asian curries. Have tried 30+ Asian curry restaurant in Canada, & 50+ asians curries around the world. This is one of the worst. - the bun don't have enough authentic sauce/punch of flavour. It was rather blend. - the soups are good enough. Probably the best item out of what we were able to try at the restaurant. But after trying at least 20+ Vietnamese restaurant around Montreal. I would say it's a little below average. Ingredients are fresh. No problem there. The decors are cute. The service was slow, but the servers are nice & came to apologies a few times as they forgot us a few times & spilled hot soupe almost on my toodler. Overall feels this restaurant has potential, but definitely need a few adjustment in term of flavour execution.
10 août 2024
sur Google
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I wanted to like this place, I really did. MC pho is my Brossard go-to pho restaurant but it's closed today, I guess it wouldn't hurt if I'd try a new place, Sao Sao was jumping to my face, however it didn't stand up to my expectation...at all. The restaurant is actually well decorated. The server was nice & cute, too. BUT, the spicy beef rice noodles, also known as bun bow hue, were a big miss to me. First of all, the noodles were way too undercooked. When it comes to cook these kind of thick rice noodles , you have to soak them into hot water for a couple of hours ( at least 30 minutes), then you can cook them into perfection, however, I don't think the cook here knows this technique like every other pho restaurants out there. The rice noodles are too hard to chew. Even bending them is difficult. Second, the broth was not even hot, not tasty at all. This lemongrass flavor was missing, due to the lemongrass chunck that they use was sitting in the fridge too long, I assume. & the meat was nearly fresh, for spicy beef soup , I don't expect lots of flavorless prok stew in there. Big disappointment. The curry chicken bowl (p4)was pretty standard. That was the only reason that I rate this place 3 stars. Oh, one last thing, they don't have basil ...
I went there twice, I got the General Sao & the Curry chicken, both very good & generous portions I don't remember the prices tho. The website was outdated when I went, it said it was a bring your own alcohol restaurant but it isn't anymore so a small disappointment on that point when I went there.
