Les avis sur Sansotei Ramen convergent généralement sur la qualité des ramens, avec des bouillons riches et bien équilibrés et des nouilles bien appréciées, notamment le tonkotsu et le miso noir, et des accompagnements savoureux comme le gyoza et le karaage. Les portions sont décrites comme généreuses et le rapport qualité-prix souvent favorable, dans un cadre agréable et une ambiance conviviale qui renforcent l'expérience. Le service est souvent qualifié de rapide et accueillant, mais des critiques notent des périodes de surcharge ou un service moins fluide lors des ouvertures et des pics d'affluence, avec quelques erreurs de commande ou des délais plus longs. Certains commentaires évoquent des plats un peu salés ou des préparations qui varient selon les passages, comme des nouilles parfois trop cuites ou un bouillon parfois moins corsé. Dans l'ensemble, Sansotei Ramen est présenté comme une adresse fiable pour les ramens à Montréal, offrant plusieurs variantes bien notées et une expérience globale appréciée des amateurs, qui envisagent souvent d’y revenir.
Food was good. Staff was super friendly & nice. Unfortunately management just seems to only care about profits instead of quality service. We waited 45 minutes for our food. There was only one server on the floor running around trying to take care of the whole restaurant. She was super hard working but it was completely unfair for her to have to be responsible for the whole restaurant. Tables were dirty long after people left, service was very slow because she had no help, & food took forever to come out. There was enough customers while we were there to justify at least two staff on the floor.
Stopped by the new Sansotei Ramen at Royalmount today for their grand opening! Since they were offering 50% off all ramen, the place was packed & the vibe was very high-energy, though the space itself is a bit small & felt quite crowded.
?We ordered the Tonkotsu Ramen & the Black Tonkotsu Ramen. Both were excellent-the broth was rich & flavorful, easily the highlight of the meal. Because of the opening day rush, the service was definitely on the slower side & it took a while for our bowls to arrive. However, the quality of the food made up for the wait.
?Once things settle down after the opening craze, this will be a fantastic spot. We'll definitely be back for that broth!
Arrived at 10:10AM, 50 minutes ahead of opening hour to queue, did a quick count & there were 34 people ahead. At 10:30, i did another count, my brother & i were #41 & 42. In the last half hour, we saw more & more people join the queue in front of us. When the waitress came out to take our names, we were no longer in the first 50 (we were #51 & 52). Found it quite unfair for people who actually arrived early & lined up. Staffs should have handed the free vouchers as soon as people arrived & make people who come joined their friends pay instead (unless the queue was still under 50).
After finding out we werent in the first 50, our consolation was that our meals would at least be 50% off. We already waited this far & Ive tried other branches before & liked it, so we agreed. We ordered miso black & tomato, but got tonkotsu black & tomato. Didnt notice until later in the meal. My brother still enjoyed his tonkotsu black. It was his first time at a sansotei. I ordered thin noodles for my tomato ramen, the noodles were undercooked, still starchy & clumsy at spots. My brother also agreed on that. Broth wise, they werent as good as what ive had before at other locations. Didnt feel as hearty as other branches :/ Happy my brother enjoyed, but hope it improves ...
Lousy service, ignorant personnel that doesn't bother to come & take you order. It takes an eternity to get your food on the table despite 4 people working in the kitchen for a small restaurant. They don't even bother to bring your drinks unless you ask for it. The couple near us just left after 45 minutes of waiting for the ramen. We are also beyond 45 minutes... for 1 bowl of ramen!
This place is a total comfort-food win. The tonkotsu ramen is rich, creamy, & deeply flavorful, with a broth that clearly took time & care to perfect. Every sip feels warm & satisfying. The fried chicken is just as impressive. Crispy on the outside, juicy on the inside, & perfectly seasoned. Together, they make a dangerously good combo. If you're craving authentic, well-executed ramen with standout sides, this spot is a must-try.
Very disappointing & frustrating experience.
The service was extremely slow both times I visited. I ordered a set meal but only received one bowl of ramen while others waited. The chicken wings had feathers on every piece, which is unacceptable. I won't be coming back.
I went there a few weeks ago & was very disappointed. First off the service was terrible, very slow although the place was not packed. We ordered 2 entrees & 3 ramens. We received 1 entree, but not the second one. Then 2 of the ramens we had ordered arrived but not the 3rd one. I figured they were still preparing it so I waited. After 10-15 mins, I tried to get the waiter's attention but no luck. By the time he finally came over to tell him we were missing a ramen the 2 other people were almost done with theirs, so not a great dining experience. I told the waiter about the missing ramen & I also told him that we were also missing an entree that we had ordered which were the chicken wings. He went to the kitchen, came back & said the kitchen had made a mistake & had forgotten to prepare the 3rd ramen. He then advised me that the chicken wings were frozen so that it would take more time for them to be ready. I told him that he should have let us know about it, we could've ordered something different, instead of making us wait there. In any case, they finally came with the 3rd ramen so I start eating (this was well over an hour after we ordered). One of the people I was with told me to stop eating that there was something in my bowl. I look & find a long piece of tape. I call the waiter back & show it to him. He looks confused & just grabs my bowl. I told him to also show the piece of tape to the people working in the kitchen. They all stood around that piece of tape, looking at each other, as if they were looking at something that was out of this world. The waiter came back & asked me if I wanted another ramen, I told him no that we've had been there for long enough, that the experience was horrible & everyone else I was with had already finished eating & digesting their meals at that point. Oh! & to top it all off, the waiter wanted to charge me for that 3rd ramen. I had to tell him to remove it from the bill because i didn't eat it.
They did try to offer me free food, but at that point I was done. The whole experience & my dinner was ruined.
Needless to say, I will not be going back there & will not recommend to anyone.
4 déc. 2025
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Usually not a big fan of ramen, but I must say, this is one of the few places where I manage to finish my bowl! The broth was savory & deliciously light. Will come again 😋
Profoundly mediocre.
Ramen - 2/5
Good: Presentation, toppings, egg well prepared. Pork slices are average.
Bad: Served lukewarm, noodles overcooked & had no bounce or texture, broth is heavy but flavourless (even with garlic oil it was pretty bland)
Karaage: 3/5
Good: Its chicken
Bad: Disapointing texture, not crispy, oily
Service: 2/5
Staff made us wait to be seated when restaurant was not particularly busy. It seemed like they needed to wash tables, but they seated us at one that was already clean. Staff gave us an extra topping on a side plate by accident, then took it away.
Atmosphere: Sleek & modern but accent lighting in cool LEDs is a bit much, genuinely hurts the eyes depending on how you're seated. Good music.
Sansotei Ramen est tout simplement divin : des plats frais, des portions généreuses & des prix excellents. Il y a aussi une belle variété de choix au menu. Une expérience à ne pas manquer !
We tried Sansotei Ramen for the first time & it didn't disappoint! The soup was delicious & the ingredients were fresh. We also tried the Zangui chicken & it was really good.
Sansotei Ramen, no matter which one you go to, never fails to amaze. They serve the best ramen in montreal. period. It is not just good for a montreal ramen, it is good amongst the japanese ramen. This ramen shop tastes just like japan. They only lack alcohol free beer, which is not enough a downer to substract stars.
