Rôtisseries Au Coq specializes in slow-roasted rotisserie chicken prepared with a signature spice blend that ensures consistent flavor and tender texture. The menu centers on classic BBQ offerings, including golden-skinned poultry served alongside traditional sides like crispy fries, rich gravy, and creamy coleslaw. Meals focus on comfort staples that prioritize efficiency and authentic preparation methods common to high-volume rotisserie establishments. Every chicken undergoes a meticulous cooking process to achieve a distinctively savory profile favored by those seeking established rotisserie traditions. Patrons encounter a straightforward dining environment designed for rapid service and high-quality take-out solutions. This venue maintains its reputation through a commitment to foundational techniques and reliable, savory results that define the broader brand experience for chicken enthusiasts across the region.
Reviews for Rôtisseries Au Coq reveal a deeply polarized customer experience, marked by significant inconsistency in both food quality and service. While some patrons praise the chicken and portions as satisfying or even exceptional, many others report frequent issues including dry or cold meals, incorrect orders, missing items, and poor value for the price. Service concerns are a recurring theme, with frequent mentions of long wait times, understaffed conditions, burnt-out employees, and unhelpful or rude attitudes. Although a few loyal customers still enjoy the classic menu, delivery experiences are widely criticized for arriving late or cold, leading many to conclude that the restaurant does not maintain the same standards it once held.
I had to wait 30 min for just a sandwich, when I get it just bred toss with almost no chicken inside, I think they just sacam me because what in the picture is really different form what I get , with that money I could get a proper meal
The most tasteless food ever, that is from the chicken down to the sauces. We ordered waffle fries & got regular, & the list goes on. A restaurant to completely avoid.
This is so unbelievable I had to leave a review!!! I ordered 6 chicken filets & got only 3 so I called Au Coq Verdun & they gave me a store credit not a refund. So the following week I tried to order 6 chicken filets again, this time they all arrived conpletley burnt & were completely inedible so I threw them in the garbage, called the store to complain, & like last time issued me a store credit. So I tried again the following week, again 6 filets, I called at 5pm, placed the order, asked them to please not screw it up, & then I waited, & waited, & waited for 2 hours. At 7pm I called the restaurant to inquire about my order, & was told'Im sorry we canceled it because of the hockey game tonight, we're sorry for not calling, their was nothing we could do, please call the manager when they return in 3 days'!!!! Ohhh I will be!!!!
May 29, 2026
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Shame on me! I went back to get my face slapped again. It used to be a decent place for a chicken meal. Now, they are running, their once good name, into the ground.
I hope I can post pictures.
I stopped ordering here because of all the errors & missing products but someone had posted a review about the tenders, & was really impressed. So, I stupidly decided to give Au Coq another chance.
I got the tenders but they were far from tender, they were rock hard & completely burnt (cremated). I was gobsmacked that someone could put those tenders into a box & send them out to a customer, they obviously don't care at all. Then they don't send the two sauces. How did they expect me to get the charcoal down without lube? They actually charge 1.50$ per sauce so they effectively stole 3$ from me on top of the crappy food.
I am leaving this abusive relationship once & for all.
Ordered club sandwich from uber, sandwich was smaller than expected, the chicken inside were old, stale & dry. Delivery driver handed the boxes & it was cold as if it wasnt in a thermal bag & that he walked in the cold winter just holding the boxes. First bite & I got BIG CARTILAGE 3rd bite & i bit on a FRAGMENTED BONE, If my teeth started hurting & get cracked I will go after you. Heres a photo of the bone & cartilage from the first sandwich. Terrible experience. If I can give negative rating I would. Im typing this while husband is eating his & he just bit on another bone.
Best chicken I've had in Montreal but theirs a catch. You have to wait extremely long periods of time to get your order. They almost always forget something & they will credit you for next time. Wish they would fix their issues. Service is getting worse at this place. Closing early, not follow hours & lying to people about the hours of the establishment. Sucks when it's the only au coq Benny in the south of Montreal you can't even get service
Chicken got here cold & gooey waited more then 1h30 for my food to get here fries were soggy & not crispy & they gave me sausages instead of mozzarella sticks i would suggest you go somewhere else this place isnt what it used to be .
I ordered sweet potato fries with my order. With an extra charge of $2.89. I received them burnt. BURNT! The chicken was dry & the French fries were overcooked. The wrap was full of mayonnaise & very little chicken. So disappointed!
I tried the new chicken tenders twice now & they were excellent. The first time I only tried the tenders alone with a roast chicken meal & I was wowed. Tonight I tried the chicken tenders meal with waffle fries & sauces & it was even better. Photo shows the sizes of the tenders. They were exceptional. Best tenders I've ever had. Blows away KFC, Jack & all the rest. They need to sort out their sauces but the chicken & waffle fries were on point. Knowing the uneven service with this establishment I can't say for sure if the quality will remain if these become popular (they are made fresh) but for now I'm enjoying these.
I went there to buy chicken & I asked for the chicken for 2 people & I bought an extra large sauce witch i recived & I also bought a large fry but I didnot recive any lage fry witch made me sad but other than that the food was really good if i go there again i will not be buying any extra stuff cause its a waist of money espically when you dont get what you paid for anyways
