Prima Luna

Josie

5.0

Excellent service & delicious food

14 sept. 2023

sur Google

Stefano

5.0

The restaurant section is fantastic & the food is out of this world. My family & I had never been to the reception hall portion. It did not disappoint, well done to the staff & chef!

13 sept. 2023

sur Google

Expression

5.0

Bellissimo
Elegante
Ottimo cibo
Personale cordiale
Ambiente caloroso

10 sept. 2023

sur Google

AlexandriaLal-987

1 Commentaire

1.0

Celebrated a family members 50th birthday yesterday on September 12, 2020. I got to say I have never been so disappointed in a restaurant in my life, & I especially never thought it would be Prima Luna because of its online reviews & stars.
I don't even know where to begin but here we go....
1. One plate of entres were given per table of about 8-10 people, which left us starving as they were not large plates. Some people did not even get the chance to try all of the entres & the ones who did had only had around 2 bites. After asking for more plates of entres because some people did not eat, they rudely refused & kept us waiting.
2. The salad was plain & bitter
3. My boyfriends streak ribs literally looked like they were fresh off the supermarkets shelves... UNCOOKED & he even likes his meat red but this was PURPLE. It was completely inedible.
4. The potatoes were honestly gross & soggy & vegetables provided on main dish were 1 pepper & broken off soggy rapini
5. The service was out of this world bad.... we had an open bar but took us about 30-45 mins to get drinks after asking the same waiters over & over again. We asked for hot pepper for our pasta twice & never got it. Other tables were asking for simple things, with their orders completely ignored & never fulfilled. The wine is supposed to be unlimited for the entire night, but they only came ONCE to fill our glasses & never came back after being asked dozens of times.
6. Waiters also seemed stressed & unhappy, which I don't blame them as they were clearly understaffed. Although, it makes the entire experience much worse.

The people in charge of the parties should at least try to fulfill their promises to their customers, otherwise the hype of this restaurant will just fade away one party at a time. The fact that the prices are EXTREMELY expensive makes it even worse.... really not worth the money & highly do not recommend for larger parties (my experience with smaller groups of around 2-5 people was always good) but our experience literally deserves 0 stars.

Also, a lot of my friends, including myself, were going to plan our mothers 50th at Prima Luna but no way that is happening after last night. Sorry but you guys need to do A LOT better.

NadiaLo-903

1 Commentaire

2.5

Hosted my husband 50th bday in the tent. Food was delicious but portions were so small . We were about 75 people & service was bad. It was 40 degrees that day & the vents in the tent weren't working properly,one side was freezing & the other side people were sweating. Only when i went to pay was I was told that i was offered the big hall & that i did not take it, which was a lie, with the weather that day I would of taken it.
Dealt with Robert for the menu & assured me I wouldn't be making a "brutta figura" & I did. Canapes were over in about 30 mins( I had guests there for an hour before I arrived), pasta was a scoop each ,salad was the size of a tennis ball,main was ok. Our bartender did not know her drinks. Thank God I ordered pizza for later as my guests were all hungry. & as I said if dealing with Robert for a party make sure you write everything down & check your contract to a T. He is very good at mincing with words. I was taking advantage of & I will never make that mistake again. Very disappointed!!

audie

1 Commentaire

2.5

Attention, vérifier bien votre facture! De plus, ils sont très insistant sur l'alcool! Si tu ne prends pas de boisson, tu seras mal servit! Je ne vais plus jamais là

italshorty

47 Commentaires

3.5

I've been to this place about 3-4 times mostly because it's close by & my friends don't eat anything but Italian food. As an Italian, I have to admit, it's good but it's certainly not as good as homemade. I'm a big sushi lover & theirs is really nothing special. Their tempura flakes remind me of Rice Krispies. The staff is friendly & the decor is nice.