Pizzeria Pete's

Manvir

1.0

I had a very disappointing experience with this Pizza Hut location.

I placed an online pickup order that included:
1 Cheeseburger Meal (with waffle fries & a 7Up can)
1 Pizza of the Day

Since my wife was already out, I gave a call to her & told her about the whole order & asked her to pick up the order. When she collected it, she asked the employee about the 7Up can. He simply said it wasn't on the order, so she trusted him & came home without it.

When she got home, I checked the order confirmation & saw that the 7Up can was clearly included in the meal. I called the restaurant to explain what happened. After checking the order, the employee admitted that the can was included but said,'She had to pick it up from the fridge. It's not my fault. If you want, you can come now.'

That response was completely unprofessional. If customers are expected to take their own drink from the fridge, the staff should tell them when handing over the order-especially after my wife specifically asked about it. Instead, she was incorrectly told it wasn't part of the order.

The issue isn't just the missing drink; it's the poor customer service & the unwillingness to take responsibility for a mistake. A simple apology or acknowledgment would have gone a long way. Instead, I received a dismissive response that made the experience even worse.

Very disappointing service. I expect much better from Pizza Hut. Will never ever go to this location :( :(

Jessica

5.0

Best pizza hut eve

Zarnish

5.0

Incredible service & taste. Haven't had this good of a pizza from Pizza Hut since back when it was a fancier restaurant. The owners & Jas were so kind

Georgia

5.0

Had a great experience at Pizza Hut Samson in st. Do Laval amazing staff & the pizza was fresh & really delicious! I recommend this place!

Robert

5.0

The young lady who served me was very respectful & polite. I've never had better service at a pizza hut before this. It is definitely my new place to go.

Cyn

5.0

Very good service & the employees are always nice with me. The food is delicious & I'm never disappointed. I've been going there for a while now! Best pizza hut location!!!

Sako

5.0

I highly recommend ordering from Pizza Hut! Their menu offers a great variety of options, from classic favorites like the Pepperoni to unique creations like the stuffed crust. Every bite is filled with a perfect balance of melted cheese, fresh toppings, & a crust that's just the right amount of crispy. What I love most about Pizza Hut is that they consistently deliver great taste. Plus, they offer some amazing deals & promotions. Pizza Hut is always a reliable choice for satisfying everyone's pizza cravings.

Nancy

5.0

If you're looking for an unforgettable pizza experience, I highly recommend Pizza Hut. From the moment you step inside, you're greeted with a warm, inviting atmosphere that perfectly complements their exceptional food. The crust is always perfectly crisp, yet wonderfully chewy, & the toppings are fresh, high-quality, & generously applied. The staff are friendly & welcoming. A big thank you to Mohsin & Taniya!

Mony

3.0

This Pizza Hut location is consistent (in making errors). Numerous times we picked up our pizza only to find it is different from what was ordered. Last time I placed an online order, I realized I had selected the wrong toppings & called the number immediately, spoke to a supervisor who had assured me the correction was made & sent to the pickup location, only to find that the label on the box indicated the corrected toppings but the pizza itself did not. They have zero attention to detail at this location & don't really care about doing a good job to properly represent the Pizza Hut name. I feel I am rolling the dice each time I order from here & never know what I'm going to get. Surprises are fun, but not when pizza is on the line.

Sevag

5.0

This is a family owned Pizza Hut. The people who work there are great. After all it's Pizza Hut, not your italien work wine pizza but to me it's the best fast food pizza place. Owner is down to earth . Even though Pizza Hut doesn't deliver to my postal code, they always take care of me.