Pizzeria Pete's
CLOSEDOpens Today at 11 am
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Amenities, services & more
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Amenities, services & more
Reviews often mention
pizza(36) hut(14) quality(6) clean(5) fresh(5) recommend(5) toppings(4) crust(3)Les employé(es) ne parlent aucun mots français & sont impoli(es). On demande des couteaux (knifes) & on nous donne des fourchettes (forks).
Personally visited the place the food is great & the staff is really cooperative
I had a very disappointing experience with this Pizza Hut location.
I placed an online pickup order that included:
1 Cheeseburger Meal (with waffle fries & a 7Up can)
1 Pizza of the Day
Since my wife was already out, I gave a call to her & told her about the whole order & asked her to pick up the order. When she collected it, she asked the employee about the 7Up can. He simply said it wasn't on the order, so she trusted him & came home without it.
When she got home, I checked the order confirmation & saw that the 7Up can was clearly included in the meal. I called the restaurant to explain what happened. After checking the order, the employee admitted that the can was included but said,'She had to pick it up from the fridge. It's not my fault. If you want, you can come now.'
That response was completely unprofessional. If customers are expected to take their own drink from the fridge, the staff should tell them when handing over the order-especially after my wife specifically asked about it. Instead, she was incorrectly told it wasn't part of the order.
The issue isn't just the missing drink; it's the poor customer service & the unwillingness to take responsibility for a mistake. A simple apology or acknowledgment would have gone a long way. Instead, I received a dismissive response that made the experience even worse.
Very disappointing service. I expect much better from Pizza Hut. Will never ever go to this location :( :(
We tried to place our order over the phone, but the person who answered was very rude, as if he was tired of his job. He told us to order online instead. When we went to pick up our order, they didn't even give us any dip or ketchup despite of asking he refused . You can also see from the food how little topping we received. The service was terrible, & the staff's behavior was very unprofessional. Overall, it was the worst service we've experienced.
The fold was good :).
I ordered online & included a 2L soda & they substituted it with 4 sodas. I really appreciated that they actually took the time to substitute it because most of the time when I order online & something isn't available they don't bother to replace it or contact me.
What is the point of promotions on ubereats when you cannot respect them? 2 times i tried to order buy 1 get 1 free ob a tuesday & was told store does not take any new orders as they are too busy.
Then we called & it was totally fine to make the same order but at double price!!!!!
Shame on you!
Je commande aujourd'hui la pizza spéciale du jour (mercredi)est elle était horrible, le pan complètement sec, la pizza avait l'air d'être faite depuis longtemps, l'autre pizza aux ananas commandée à même temps était pareil que la première. C'est vraiment dommage parce que ils sont en train de perdre toute la clientèle. Moi je n'achète plus jamais!