Pizza Nikkos

Tarek

1.0

First & last time I'll ever order from here. I made a phone order for pickup, when i arrived to pick it up the little kid at the counter said they didn't make it because one of the toppings (halal pepperoni) was not available. I asked why they took the order in the first place if it wasn't available, he blamed the cashier because she was new. Then i asked why he didn't call to tell me they couldn't make the order, he didn't answer the question just said we cancelled the order. I told him replace the halal pepperoni with ground beef & make that instead, when he hands me the POS machine to pay the price was $10 more than what i was told on the phone. I told him charge me the lower price, after some huffing & puffing he told the cashier to do it. I went to my car to explain to my wife what happened & it will take longer than expected, then went back into the restaurant to wait for our order. After 10 minutes the guy in the kitchen asks what I'm waiting for & i told him, & he responds that he doesn't have that order, came & checked the computer then said he'll make it. So that's another 10 min wasted. I could overhear the cook talking to the boy from the counter, he didn't print out the order & give it just yelled it out. After an almost 30 min delay i get my order, & the cook gave a medium cheese for free which i appreciated. But the attitude of the little kid was pathetic, did not offer any apology for his mistake & took no accountability by blaming it on a new employee. If he knew the topping was not available & he cancelled the order, he should have called to tell me & ask for a substitution or if I wanted to cancel altogether. I don't put any fault on the chef the new employee, only the one who was training her.

While i was there, another person waiting for their order had to tell the boy he missed an item. Seems like there's a very low standard of care in making the orders.

I'm visiting from out of town, always heard my friend Aman praise the pizza from Nikkos. But i didn't know the ownership changed & quality has tanked since then. Very disappointed, will not be trying this place again. Poor service & management attitude. The only recommendation i can give is to avoid this place.

Sunshine

1.0

Got order wrong, would not correct it.

JO

4.0

It was one of the best poutines I've had in Montreal. It's far from the city but the Italian & classic poutines are worth the long trip.

J

1.0

Service déplorable, la personne qui prépare la nourriture est impolie.

Andre

1.0

I ordered two jumbo pizzas & told restaurant I was planning on using the online Entertainment Coupon. Upon arrival for pick up, the restaurant did not only have it ready, but told me that they would not respect the coupon for which I paid. The owner told me that it has been 2 years now that it is a new administration, however they failed to inform the Entertainment Coupon management to remove the coupons which is renewed year after year! The restaurant did not apologize nor did they offer me a compensation on their own free will. I will now choose all other pizza restaurants in the West Island such as Gigis, Pizza Select, Bernie's, Metro & others.

Nicolas

1.0

ZERO accountability as usual.

No, we are sorry to hear that & can't even type'Thanks' correctly, imagine what they are doing in the kitchen lol

If multiple people take their time to tell you the taste has changed, maybe you should take it seriously & consider that the taste did in fact change? I think yall changed to a cheaper pasta that comes from china or something because it taste horrible.

I know I stopped calling there. Tevere Express is such a better place, better EVERYTHING for less.

Gregory

5.0

This is a Quebec style pizza. I highly recommend if you like generous amounts of quality toppings. I don't know if it's owned by Nikkos anymore but the quality remains the same.

Anatole

3.0

Have been ordering from nikkos for many years....since the ownership change last year there has been a change in taste....& not to the better. The new owners have probably changed suppliers or the brands of ingredients or have not stuck with the original receipe & method...there are other places to order pizza....try to save a few pennies....ruin a business

Nima

3.0

'The ingredients were fresh, but overall the pizza is average & doesn't have much flavor.'

FATIMA

4.0

Cozy spot for fun & some variety pizzas .. clean & cool place to visit