Bistro La Traite
498 Boulevard d'Youville
Pizza Hut
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Reviews for Pizza Hut
| Food | |
| Service |
Page 1 of 4 - 74 Reviews
We placed an order with Pizza Hut in Châteauguay, & the delivery took 1.5 hours. When we called to inquire about the delay, the staff was noticeably rude. The driver eventually arrived & explained that he was the only person delivering, but this should not become the customer's problem. If there is a staffing shortage, the store should clearly communicate that or decline delivery orders rather than leave customers waiting for hours.
Unfortunately, this is not an isolated incident. Similar issues-late deliveries, incorrect orders, & a lack of apologies-have occurred two or three times before.
Because of the excessive delay, my children had already eaten something else for dinner & gone to sleep, so we returned the pizza upon arrival. Overall, the service was extremely disappointing.
Dec 11, 2025
on Google
Quel pizza décevante le fromage est brûlée & a un arrière goût désagréable la sauce a une mélanges d'amer & sucré qui la rend immangeable.. l'accueil est affreux . A éviter absolument
Dec 2, 2025
on Google
Staff don't smile or say hello, I stand there, usually for a minute or two before my presence is acknowledged. They're not rude, but certainly not friendly. When you order delivery (which comes with over $5 fee), the delivery driver complains that their tip isn't big enough (10%, the standard that pops up on their site as a delivery tip). I'll also point out that it's a 3 minute drive from their location, so 10% + over $5 for them to drive 3 minutes & complain. Pizza is good, but the staff stink.
Nov 16, 2025
on Google
Franchement, pizza incroyable ! Le goût est toujours au top, bien chaud & bien préparé. Le service est aussi incroyable, rapide & super efficace. Les jeunes qui travaillent à la caisse sont vraiment chaleureux, polis & très respectueux, ça fait plaisir de voir ça ! On sent qu'ils aiment leur travail & qu'ils veulent bien servir les clients. Franchement, une belle équipe & une excellente expérience à chaque fois. 👏🍕🔥
Oct 6, 2025
on Google
Pas assez de stock sur la pizza1po.de patte,1/8 de garnitures & la patte pas cuite au centre...tres déçu...ça faisait quelques années je n'y étais pas allé & c'est aussi pire,la pâte par cuite,vraiment pas cuite...😠😡
Aug 7, 2025
on Google
Excellente pizza (fan du fromage croûte farcie), service rapide, merci ☺?
NB: Le prix mentionné est par pizza en achetant plusieurs il y a un rabais supplémentaire
Jul 8, 2025
on Google
The pizza was so good & the cashier are very nice. I hope they have dine in.
Jun 9, 2025
on Google
So disappointed. Ordred some panormous pizzas for a fundraiser. Not only was the pizza way smaller than advertized, but it was cut in such a way that it some pieces were huge & others so small they could not be sold. Some pieces didn't even have toppings & were just bread.
Mar 29, 2025
on Google
Amazing service, Workers were extremely helpful & nice, full of patience, & very fast service!
Feb 9, 2025
on Google
Les ailes étaient très bonne, mais la pizza n'avait aucune sauce pour une pizza all dress sans changement. Très décevant j'aime la pizza habituellement de pizza hut. Vendredi 7 fev 21h30
Feb 7, 2025
on Google
It has good quality before but now i dont know why the quality dropped too bad.
Jan 21, 2025
on Google
Commandé 3 pizzas hier. Livraison rapide. Prix correct, qualitée correct. Une étoile de plus que prévu parce que ma fille a vraiment aimé & a mangé 2 pointes. Un exploit!
Dec 8, 2024
on Google