Pimento's Cuisine des Caraibes
Authentic Caribbean flavors and fresh seafood bring a vibrant island spirit to the heart of Laval.
CLOSEDOpens Today at 12 pm
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Reviews often mention
chicken(31) fried(12) jamaican(10) fried chicken(8) fish(8) bbq(7) caribbean(6) recommend(5) fresh(5) cakes(5) clean(5) tender(4)
De'bon restaurant' à'plus jamais'
Je venais régulièrement ici parce que c'était halal, les prix étaient corrects, les portions généreuses & le service était bon. Mais apparemment, tout ça appartient au passé.
Aujourd'hui, les prix ont explosé, les portions ont diminué & le service est devenu franchement déplorable. J'ai commandé exactement comme d'habitude : Jerk Chicken Half + Curry Goat. Jusqu'à maintenant, j'ai toujours reçu 3 morceaux de poulet. Aujourd'hui : 2.
Je l'ai signalé calmement à la femme à la caisse. Je lui ai même expliqué que je prends systématiquement mes plats en photo & que je pouvais facilement montrer mes anciennes commandes. Au lieu de chercher à comprendre, elle a adopté une attitude extrêmement hautaine & m'a simplement répété que c'était'2 morceaux', comme si les commandes précédentes n'avaient jamais existé.
Heureusement que je prends des photos de mes plats, parce que les photos parlent mieux que les explications.
Je vais donc mettre les anciennes photos & celle d'aujourd'hui afin que chacun puisse comparer les portions par lui-même.
Le concept est désormais assez simple : payer plus cher, recevoir moins &, en plus, devoir supporter une attitude désagréable à la caisse.
J'étais un client régulier. Aujourd'hui, vous avez perdu un client pour de bon.
Je le dis très clairement : je n'y remettrai plus jamais un pied. Mon argent ira ailleurs, dans un endroit où les portions sont correctes & où les clients sont traités avec respect.
Dommage, parce qu'au début c'était vraiment une bonne adresse.
- From a good restaurant to a'never again'
I used to come here regularly because it was halal, the prices were reasonable, the portions were generous, & the service was good. Apparently, those days are over.
Today, the prices have gone way up, the portions have gotten smaller, & the customer service has become honestly terrible.
I ordered exactly what I usually get: Jerk Chicken Half + Curry Goat. In the past, I have consistently received 3 pieces of chicken. Today, I got 2.
I calmly mentioned this to the woman at the cashier. I even explained that I always take pictures of my meals & could easily show my previous orders. Instead of trying to understand or check the situation, she was extremely arrogant & dismissive & simply kept telling me that it was'2 pieces,' as if all my previous orders had never happened.
Thankfully, I take pictures of my food, because the pictures speak for themselves.
I will be posting my previous photos along with today's order so people can compare the portions for themselves.
The new formula seems to be: pay more, get less, & then deal with a terrible attitude at the counter.
I was a regular customer. Today, you lost me for good.
I'll say it very clearly: I will never set foot in this restaurant again. I'll spend my money somewhere else, where the portions are fair & customers are treated with basic respect.
It's a shame, because this used to be a genuinely good place
First time eating at the Laval location I've been craving oxtail so my husband decided to purchase a plate for me as I'm use to Jamaican food I really have to say I'm very disappointed first off oxtail was very tender I must admit but really not to my tasting as it was very on the sweet side..I did not like the macaroni salad. I did enjoy the plantain.
I came thursday at 12 for lunch, ive been coming here once a week & they are fantastic!!!! the lady in the kitches shes a great leader ! whole team amazing & food is greaaatttttt amazingggg
The only carribean food i trust i just wish they were open past 8 pm sometimes.
Take out only ! But 300% worth it because its soo good.
We god both the BBQ jerk chicken & BBQ fried chiken with all sides ; sticky rice, mac salad, slaw, plaintain & the Donut. Big plate gave me 2 meals for 30$ including tip & all.
Great spot with a family working hard
J'ai été très bien servie par une employée. Elle était extrêmement gentille, rapide & professionnelle. Comme certains articles n'étaient plus disponibles, elle m'a même offert un plat.Ce que j'ai énormément apprécié. Le service était excellent. Un restaurant que je recommande à 100 % !
Their food taste very good. I like how they season the jerk chicken. Their oxtail is the best I have ever tasted. I have tried oxtail in New Jersey & Toronto & it never tasted good & so I decided to try it for the last time at Pimento & surprisingly, it was delicious. I usually go to their first branch whenever I'm in Montreal & I recently saw an IG video review about the new Laval branch & i decided to try it when I came to Montreal. I wished they had a dine in there for those of us that are always on the move. The food is halal which is great because I eat only halal. I will highly recommend.