Pho Ngon is widely regarded as a top spot for pho in Montreal, with reviews praising a rich, flavorful broth, generous portions and good value, and dishes such as beef pho, grilled meat over rice, spring rolls and fresh herbs that feel authentic. Service is described as fast and efficient, though experiences vary with some customers noting rude or uneven service at times. The restaurant is cash only, with an on site ATM, and parking is available but can be tight during busy hours. A recurring note from diners is that post pandemic some aspects have changed, with some describing the broth as less deep or the portions smaller, while others still consider it among the best in the city. One critique mentions a strong cleaning product odor near the tables at lunch, which can overpower the flavors. Despite mixed points, many see Pho Ngon as a reliable, comforting choice that delivers solid flavors and quick service for takeout or dine in.
If I could give a zero zero star I would without hesitation. First off I walked in & they looked at me & starting laughing in their language with no customer service skill, RUDE & threw me the menu.
I looked at their kitchen FILTHY DIRTY & food all over the floor. Vegetables thrown on the side not even packaged. I can just imagine how they serve their soups & plates to people.
I wouldn't reccomend this restaurant for pho soup ever! There's other ones around the area which are clean & staff is great!! TRUST ME DO NOT GO HERE!! ThEY ARE NOT HYGIENE & VERY DIRTY RESTAURANT!
Mar 6, 2026
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Been coming here for at least 15 years & the service is awful. The staff is always rushing you, & they always treat customers like garbage, lucky they have a following. I always order the beef ragout & the lady informed me they don't have on weekends even though I've ordered it many times on weekends, suggested something else when I said I was leaving & I said no thanks & left & they cussed me out. Food quality has gone down too. Make a MAPAQ report.
The service at this restaurant was unsatisfactory. I was required to sit between two tables, even though many other seats were available. The staff were discourteous & provided no assistance. In addition, a mandatory tip was enforced, & only cash payments were accepted. Diners should consider these factors before visiting.
Service miteux, ne rapporte même pas d'eau avec attitude. Force a donner du tips & menace en disant de ne plus jamais re venir. Soupe décevante remise en 1minute,qui veut dire déjà faite. Vraiment désagréable.
Désolé la mais le service vraiment désagréable lance les plat sur la table demande même pas si on a besoin de autre choses demande de l'eau il me dit oui & revien 6min plus tard pour l'eau toujours bête & enplus vien me dire que il veut du tip sinon de pas revenir manger ici
Mon restaurant de Pho de prédilection quand je passe à Montréal.
Prix juste & bonne portion.
Le bouillon de la Pho est très goûteux.
Seul petit hic, surtout le midi, leur moppe sent très fort le nettoyant à plancher & est laisser près des tables. L'odeur prends le dessus sur le goût des plats.
À ma dernière visite, mon manteau & celui de mon conjoint, sentaient le produit nettoyant.
Très mauvaise expérience dans ce restaurant. Dès notre arrivée, aucun sourire de la part des serveurs, aucune chaleur, rien. Si vous vous attendez à un bon service, je vous conseille fortement d'éviter cet endroit, car il n'y en a tout simplement pas.
Les assiettes & les verres étaient sales, ce qui est franchement inacceptable & donne une impression d'insalubrité. Le personnel est malpoli, particulièrement la serveuse. J'y suis allée un lundi 26 janvier vers 14 h 30, & la serveuse avec une queue de cheval n'a même pas esquissé un seul sourire.
Pour couronner le tout, j'ai trouvé un cheveu dans mon assiette. Après ça, c'est certain que je ne remettrai plus jamais les pieds dans ce restaurant.
Jan 26, 2026
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Service à la clientèle vraiment à désirer, serveuse très désagréable. Ils obligent les clients à laisser le 15% de Tip malgré que bien sûr c'est toujours agréable & apprécié de laisser un pourboire tout est dans la façon de s'adresser aux clients.
The pho had a deep, flavorful broth with tender slices of beef & plenty of fresh herbs & garnishes-exactly how pho should be.
The grilled meat over rice was outstanding: perfectly cooked, well-seasoned, & topped with green onions & sesame seeds. The spring roll was crispy, & the fresh vegetables added a great balance to the dish.
Everything tasted fresh, well prepared, & satisfying.
The pho itself is very good. The flavor is excellent & that's honestly the main reason I keep coming back.
Unfortunately, the service is consistently poor. From the moment you arrive, you feel pressured to order quickly, eat fast, & leave as soon as possible. There is a strong impression that customer service has been forgotten in favor of maximizing turnover & revenue.
Simple requests, like asking for more water, are met with annoyance & sometimes ignored altogether. On top of that, tipping is demanded in a very rude & uncomfortable way, which completely ruins the experience.
It's a shame because the food deserves better service. Good flavor alone doesn't make up for feeling unwelcome & rushed.
