Overall, reviews of Pâtisserie & Boulangerie Italia praise fresh, authentic Italian pastries, breads, and pizzas, with standout treats like ricotta chocolate cake, zeppoles, cannolis, and crisp croissants, and many note friendly, welcoming service and a warm atmosphere shaped by attentive staff and generous owners who try to accommodate every request. While high marks for quality and variety are common, a few comments point to inconsistent service, occasional miscounts or missing items, and moments when staff knowledge or efficiency could be improved. The bakery cafe is frequently recommended for birthdays and custom cakes, which are described as well designed, tasty, and good value, and the overall impression is that the place delivers genuine Italian flavor with a sense of homey charm, even as some items like zeppole or certain pastries are noted to vary in consistency.
Food great. Service not so good. Asked girl for a number of slices of meat. Wrong amounts. Slapped the meat on counter. Asked for almond cookies. Order approx 14 in a box. Asked for the ones with cherry on top. Had to ask to see box. She said they were in the bottom. Get home no cookies with cherry on top. She lied outright. Suggest you treat customers better & don't lie.
I've been a client here for years, & I can honestly say the service is always excellent & the food is consistently fresh. The owners are truly wonderful people-
-they make you feel at home & go out of their way to ensure every customer leaves happy & wants to come back.
Le gâteau d'anniversaire était excellent, tout le monde l'a aimé à l'unanimité! Il n'était pas trop sucré & très léger en bouche! De plus, le prix était super abordable & j'ai reçu un très bon service! Super gâteau, je recommande à tous!
I'm half Italian on my Mother's side ( D'Asti from Caserta), my Nonna made her own tomato pizza, growing up in St Michel, I have tried tomato pizza of all kinds & quality, ranging from that stuff they sell at supermarkets & have the nerve to call pizza... Uh no.
The pizza from Litalia, I can say with no hesitation, is the best in the East end quite possibly all of Montreal.
My friend turned me on to them about a few years ago & I've been going ever since.
The pizza is fresh & the tomato juicy never dry.
Their pastries are top notch & I've always found the service to be excellent.
Do yourselves a favour & give it a try, you won't be dissapointed.
Ordered tomato pizza from her via uber the pizza arrived with mold on the top, contacted uber they refused to assist at all even with photos of the mold.
Cette pâtisserie offre des produits authentiques & de grande qualité. Chaque visite est une belle expérience. Parfait pour un café, un dessert ou une occasion spéciale. Jamais déçue !
Dec 18, 2025
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Que ce soit pour le pain, les croissants ou les gâteaux, tout est exceptionnel. C'est toujours un plaisir d'y aller. Les employés sont souriants & accueillants, & l'ambiance est très agréable.
On sent vraiment le savoir-faire & la passion dans chaque produit. Les desserts sont raffinés, pas trop sucrés, & toujours magnifiques. Le service est chaleureux & professionnel. Je recommande à 100 % !
J'ai vécu une expérience avec le personnel qui a gâché ma journée entière, & le gâteau n'était pas délicieux, ce qui me fait regretter mon achat dans cette pâtisserie.
