Parma Café se spécialise dans la préparation de cuisine italienne traditionnelle en mettant l accent sur les pizzas artisanales et les sandwichs consistants. La cuisine utilise des techniques authentiques pour élaborer des pizzas à pâte fine garnies d ingrédients de haute qualité et de profils de saveurs classiques. Les nombreuses options de sandwichs présentent du pain fraîchement cuit associé à des viandes séchées de premier choix et des fromages importés. Chaque plat reflète un engagement envers des traditions culinaires simples mais robustes ancrées dans les influences méditerranéennes. Les clients découvrent un environnement direct où l accent demeure entièrement sur la constance de la nourriture préparée. Cet établissement maintient une norme claire pour un service fiable en priorisant la rapidité et l intégrité structurelle de chaque croûte et baguette. Le contrôle de la qualité reste l objectif principal pour l équipe culinaire lors de la gestion des offres variées.
Parma Café est largement reconnu pour la qualité supérieure de son café, ses paninis savoureux et sa sélection impressionnante de desserts, de nombreux clients soulignant la fraîcheur des ingrédients ainsi que l'atmosphère élégante et accueillante des lieux. Bien que la majorité des visiteurs bénéficient d'un service efficace et courtois, certains rapportent un manque de constance dans la taille des portions, des erreurs de commande occasionnelles ou des difficultés lors des périodes de forte affluence. L'endroit est une destination sociale très prisée, bien que sa popularité et son ambiance animée puissent rendre l'environnement bruyant, ce qui peut représenter un défi pour ceux qui recherchent un espace de travail calme, d'autant plus avec les politiques spécifiques concernant l'utilisation des ordinateurs portables. Dans l'ensemble, la plupart des clients considèrent cet établissement comme une référence à Laval et expriment une forte volonté d'y retourner pour savourer la délicieuse cuisine et l'hospitalité chaleureuse offerte par le personnel et les propriétaires.
Disgusting Service
I've been to this café multiple times, but my last visit will absolutely be my last. The service was beyond disrespectful & honestly embarrassing to witness.
When I arrived to join my friend at our table (we were supposed to be three people, but she arrived first), I immediately felt something was off. They had seated her in a tight corner where barely two people could fit, sitting directly across from each other. A few minutes later, we noticed a nearby table being cleared & decided to move there once it was empty, something we've done before without issue.
That's when a staff member/manager (not sure who he thought he was) stormed over & told my friend,'No, no, you can't sit here. Go back to your place.' I understand cafés get busy, but there is absolutely no excuse for disrespect.
To make things worse, the table wasn't even being set for a group of three - it was for two people. Instead of calmly explaining the situation, this grown man chose to argue & shout in public at a younger woman. Truly shameful behavior. We weren't stealing seats, we weren't causing a scene, & we were leaving a clean table behind. Even if he owns the place, that does not give him the right to yell or belittle customers.
We decided to leave, at which point he continued making childish comments like babye under his breath & then kept arguing when confronted. Completely unprofessional. It was very clear he felt entitled to speak to us that way because we were'just girls.' Wrong move.
Moral of the story: get your act together. A grown man running or working in a café should know how to speak to people - especially paying customers. This place lacks basic respect & professionalism. Take your business elsewhere
Looking for a great café with friendly staff?
Parma Café Laval is the best option I can offer.
Service was amazing, my family & I were treated with kindness & respect throughout our whole experience.
The food was amazing & definitely worth it, I 100% recommend their panini's!!
Coffee was fresh & not expensive at all; I received a great quality coffee for a great price!
All in all no complaints, only good vibes & great times.
Overall speaking it's a nice place. It's a little too loud so you won't be able to have a decent conversation without using your' teacher's voice'!
However, the reason I'm writing this review is one of the manager's attitude. My friend & I arrived before the rest of us. As the place was jammed we sat at a smaller table. When one of the half round bunkers became available we proceeded to move there, only to have one of the managers ( I think) telling us we can't sit there unless we're 3 or 4 & that he will wait for the rest of us to arrive to offer us that seat!! I asked it's there a line up? Well, there was non. I mean we're not selfish ignorant customers, of course if a bigger group was waiting we wouldn't switch. There was NO line up if ppl to be seated. The bench just next to us had TWO people only. The one on the other side received TWO people without being shamed for. Our other friends arrived & we had our coffees & ( very sweet) cheesecake & left. But I won't ever go back. You don't want my business, it's absolutely fine with me & I'm sure you can't care less either. However, I thought customers deserve to know what kind of a treatment from the manager they might be getting.
Servers are fine & respectful. I'm not familiar with the whole management team but this guy ( a shorter Italian guy) definitely should attend some customer service courses.
' Customers is always right', that's how you run a business.
Cheers.
26 déc. 2025
sur Google
🍽️
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Je laisse normalement très rarement des avis, mais l'attitude du propriétaire m'a réellement outrée. Très gros manque d'hospitalité.
J'étais avec mon amie, nous étions deux & nous avons toutes les deux commandé & consommé comme n'importe quels clients. C'est seulement après avoir pris notre commande, & après avoir vu mon laptop ouvert, qu'on m'a clairement fait comprendre que je ne devais pas rester pour étudier & que je devais laisser ma place à d'autres clients. Je me suis sentie traitée comme un simple numéro plutôt que comme une cliente.
Si l'endroit n'est pas « study friendly », cela devrait être clairement indiqué dès le départ & communiqué avec respect. À ce stade, il faudrait aussi reconsidérer l'utilisation du mot « café » dans le nom de l'établissement, puisqu'on n'y retrouve ni l'accueil ni l'ambiance qu'on associe normalement à un café.
If you're looking for amazing sandwiches with quality ingredients, & a good atmosphere to enjoy your meal, Parma Cafe is the way to go! This location is spacious with lots of seating options. The staff & managers are welcoming & friendly! The food is always a 10/10. My go to is the Gigi panini or their cesar salad with extra chicken cutlet! They also have a large selection of affordable breakfast options!
This place has been around for a little over a year & since the very beginning I've only had a great time at this establishment.
The amount of regulars, new-comers, & tourists who stop by is amazing. The staff are always friendly, eager to help when you're unsure on what to order. The food is always right & they are always willing to go the extra mile when something is unsatisfactory.
There are limited spaces to sit it's nice to see that the management try their best to make everyone happy. This is especially true when it comes to peak hours & having to make room for larger groups.
Food is always good & my personal favourite sandwich is the charcuterie with extra spicy mayo. Also don't skimp out & get yourself a dessert, the carrot cheesecake is perfect or tiramisu is a classic!
Great place for a coffee, meal or dessert. Atmosphere is wonderful & staff very friendly. Food is delicious as always. A great place in Laval an absolute must!!
Amazing Coffee, amazing staff, food is even greater. If you are in Laval for a meeting, or a gathering with your friends, go there you won't be disappointed. Studying can be done too, if you enjoy some background noise.
Favorites : Chicken cutlet panino with fries the classic truffle mayo & a Caprese Salad
