Note: Veuillez noter que le dernier service a lieu 2 heures avant la fermeture, afin de vous laisser suffisamment de temps pour profiter de l'expérience l'heure du thé.
À un pas de la Basilique Notre-Dame dans le Vieux-Montréal, le salon de thé Paparmane propose sa version colorée de l’heure du thé à l’anglaise dans un esprit gourmand et festif.
Paparmane offre une expérience de thé immersive et féerique qui transporte ses visiteurs dans un univers unique. Le restaurant est largement reconnu pour son décor somptueux et méticuleusement pensé, créant une ambiance chaleureuse idéale pour les célébrations ou les moments de détente. Les clients soulignent régulièrement la qualité des menus saisonniers, précisant que les bouchées savoureuses, joliment présentées, accompagnées d'une vaste sélection de thés, constituent un repas généreux et satisfaisant. Le personnel est fréquemment félicité pour son professionnalisme, sa gentillesse et son attention particulière, notamment dans la gestion des restrictions alimentaires. Bien que l'expérience soit considérée comme une destination incontournable du Vieux-Port, les visiteurs apprécient tout particulièrement la créativité du concept et la possibilité d'acheter des produits sur place, ce qui incite grandement à la fidélisation de la clientèle.
An exquisite experience. Loved the decor! The food was excellent! A feast for the eyes as well as the taste buds. Everyone was very friendly & helpful. I went by myself for the Tea & felt completely comfortable & relaxed. Music in the background added to a already pleasant ambiance, not intrusive, just creating a lively mood. When friends come to visit I will take them to Papermane. I always sample High Teas whenever I travel & this was definitely one of my favourites!
Such a fun discovery! Came here for high tea service with my Mom, sisters & nieces. The service was professional, we all enjoyed the variety of delicacies & our teas. Thank you for creating this quality gem in the old port. We will return!
Professional service, a variety of tasty treats for a high tea service. We had a memorable time in this cute & well thought out space. We will be back!
7 juin 2026
sur Google
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Lovely Tea Room, very atmospheric & the staff were lovely. The best Afternoon Tea we have ever had, & we have had a few! Well worth a visit, but book first to save being disappointed
** editing review to add a star because of the owner's thoughtful response. I appreciate that a lot since there are so many unhinged replies from business owners :D & it gives me confidence they will use the feedback so that nobody else has the same experience as me.
Service 1/10
Food 3/10
Overall 2/10
Honestly probably one of the worst high teas I've had recently - I go to so many because I love them - so I know what I like about them & it's not the overpriced cucumber sandwiches & leaf water :D I enjoy it because it's a small break in my day that should be relaxing, with nice service, cute decor & pretty little snacks. The service was uniquely terrible for me, but I can admit that other reviewers had different experiences & I could see right in front of me that the surrounding tables (& the tables are so close together I could hear everything) were all getting considerably friendlier service than me. So it started the moment I entered there was nobody to greet me & I stood there waiting for a while, which is not the best first impression for a fancy high tea (mind you it's much cheaper than most hotels so maybe I got what I paid for lol). I got seated at a table & my order was taken - that part was fine. Then without asking me, one employee just told me that I have to move my bag off the chair so she can swap chairs for another customer. I would've agreed either way but it was rude to just move my bag instead of asking me. The only employee who was relatively pleasant to me was the one who brought the food & described everything, but I only interacted with her for 20 seconds.
Now this is the part that made it the worst - not even 1 hour into my 2-hour seating, TWO separate employees came & assumed I was done even though my plate still had food on it & I had tea in my cup, so they would've cleared everything away if I hadn't stopped them & said I wasn't done yet. Pretty much the opposite of relaxing & leisurely. Then on top of that, there was a Internet problem so they were worried the pay system was down, & they came again to say they would give me the bill (just to print it) but I didn't have to pay it yet. So that's out of their control but also the third time I felt like they were trying to rush me. & after maybe 15 minutes they came yet again (!) saying, oh actually you do need to pay now because we're still having wifi issues :P
I left with 30 min remaining because it wasn't enjoyable anymore, & I did not get any type of greeting or thank you on my way out even though every single other customer did before me. So the lack of service directed towards me was quite obvious, I don't really know why & I don't really care, but the difference in treatment was noticeable at least to me.
As for the food, the scones were not warm, the mini pavlova was really good & the other items were ok but nothing outstanding.
I think for things like high tea, service is pretty much 80% of it, because again, you're not paying that money for the tea & food, it's the whole experience. I'm pretty disappointed since the reviews raised my expectations (& anyway I'm not doubting those, I'm sure even some others seated around me enjoyed their visits) but it left a bad taste in my mouth & I wouldn't go back, I think they need better training on customer service. They were also cleaning so ACTIVELY next to me that I could feel the spray of the cleaning solution, which is nasty, & there were still 30 min before they closed so I don't know why they were rushing people out of there. If their intent was not to rush me, it 100% felt like it. All of that activity was just to set the table again but like, I'M STILL SITTING THERE while you're aggressively cleaning the table & clattering all the dishes & cutlery all around me. Who would enjoy that?? Why can't that wait until closer to closing time.
Well that's my long winded review of my not-enjoyable high tea (that I was looking forward to), I guess I'll just keep going to others & probably get better service at most other places :D
Absolutely loved my experience at Paparmane Salon de Thé .
Such a beautiful & elegant high tea spot with a true fairytale atmosphere. I went with my daughter & sister, & everything from the décor to the tea presentation felt so magical & relaxing.
The pastries, desserts, & tea selection were delicious, beautifully presented, & perfect for a cozy girls' day out. The ambiance was classy, peaceful.
The staff were welcoming & attentive, which made the experience even more special. Definitely a lovely place in Montreal for high tea, celebrations, or simply treating yourself
went to Paparmane to celebrate a birthday. The service was beyond excellent. Staff friendly, attentive & courteous. The bouchées were simply divine. The teas we drank were delicious & steeped to perfection . We splurged & took the Royal package which gave us the perfect portion of champagne. Highly recommend. will return in the fall to try their new offerings. #cheers
Food was very good, good variety. I would have loved real clotted cream for the scones, but they had some kind of mascarpone stuff - still good just not clotted cream. I paid for the premium tea & it was worth it. Decor was beautiful but I would have liked the tea cups & teapots to be cuter, they were kind of ugly. Service was very nice, just took a bit of time for us to get our bill, but otherwise staff was lovely.
