Note: Veuillez noter que le dernier service a lieu 2 heures avant la fermeture, afin de vous laisser suffisamment de temps pour profiter de l'expérience l'heure du thé.
À un pas de la Basilique Notre-Dame dans le Vieux-Montréal, le salon de thé Paparmane propose sa version colorée de l’heure du thé à l’anglaise dans un esprit gourmand et festif.
Paparmane propose une expérience de thé d'après-midi charmante et fantaisiste à Montréal, qui impressionne constamment les visiteurs par son décor magnifique et chaleureux ainsi que par son niveau d'hospitalité élevé. Les clients soulignent fréquemment la qualité du service personnalisé et attentionné, ainsi que la sélection délicieuse et saisonnière de bouchées sucrées et salées, présentées avec beaucoup de soin. Bien que l'expérience soit souvent comparée avantageusement à d'autres salons de thé renommés, de nombreux convives apprécient l'attention particulière portée aux détails, allant des installations adaptées aux enfants à la gestion efficace des restrictions alimentaires. Bien que certains clients aient noté que le système de réservation peut parfois être complexe ou que l'espace peut sembler restreint, la majorité des visiteurs repartent avec le sentiment d'avoir été choyés et avec l'envie de revenir découvrir les prochains menus saisonniers et célébrer des occasions spéciales.
I just wanted to express our appreciation for the service we received yesterday at Paparmane for the birthday of my daughter.
The tea sets & teas were delicious. We especially loved the earl grey scones, the cucumber & yuzu sandwiches, & the sweet potato latkes. The quantity was good & we were not left wanting. Halfway through, our server brought out a whimsical musical box with a sweet surprise inside. It was totally unexpected & fully appreciated.
The only thing I would have preferred is for the tables to be more widely spaced apart. It was a little difficult to not have to listen to conversations of others sitting less than an arm's length away, & we weren't able to capture a nice photo of the moment at our table with the space constraints.
there's something about afternoon tea that makes an ordinary afternoon feel just a little more special. while visiting montreal, i made reservations for a party of three at paparmane, a whimsical afternoon tea spot near old montreal that had been on my list.
we arrived a little early & spent some time at the tiny shop in the front, browsing the pretty teaware, cute gifts & smelling the loose leaf while waiting for our table. the space is quite small, so you do have to be mindful of other guests while looking around.
our table was ready about 12 minutes later. one small moment caught me off guard when a party of five who arrived after us was seated first & welcomed as vip guests. maybe they were celebrating something special, not gonna lie, i felt a little like chopped liver for a minute. i laughed it off & didn't let it affect the afternoon.
once inside, it was easy to see why paparmane is so popular. the dining room is enchanting, with blush pink walls, exposed brick, oversized flowers hanging from chandeliers, & an enchanted forest mural that gives the space a whimsical alice in wonderland feel. it stayed busy throughout our visit, yet never felt rushed.
having enjoyed many afternoon teas around vancouver, i appreciated how much thought went into both the atmosphere & presentation. it's elegant, playful, & incredibly photogenic without feeling overdone.
each of us received our own teapot with loose leaf tea in a sachet, along with a timer for steeping. oat milk was available as an alternative to milk, which was a nice touch. our server checked in once to offer more hot water for another steep, although we could have used a little more cream for the table.
when the three tier stands arrived, our server explained each item & offered to take photos for us, something we noticed was offered to every table. it was such a thoughtful touch, & honestly, the excitement level was high enough that the towers almost deserved a polite golf clap.
the food showed a lot of care & attention to detail. from the delicate pastries to the paper-thin cucumber sandwiches, everything looked thoughtfully prepared. i could almost imagine the chef carefully placing the finishing touches with tweezers. we loved the balance of sweet & savoury items, with a nice variety of flavours & textures.
the two miniature scones came with a delicious strawberry rosemary jam & sweet clover mascarpone cream. both were excellent, although i do wish the scones had been served warm. i also think an eclectic mix of mismatched vintage fine china would have perfectly matched the whimsical atmosphere, although i understand the practicality of using glassware.
one of my friends chose the vegan afternoon tea after seeing the neighbouring table's selection & absolutely loved it. we were pleasantly surprised to see a vegan option that was just as thoughtful & beautifully presented as the traditional offering.
despite the petite presentation, the afternoon tea was surprisingly substantial. we each managed only one of our two miniature scones before happily packing up the rest to enjoy later.
service was attentive & professional, although it felt more polished than personal. everything was handled efficiently, but it was missing that extra bit of warmth that takes good hospitality to the next level.
overall, paparmane is a lovely spot for a special occasion, a girls' afternoon out, or anyone who enjoys a little bit of whimsy with their tea. between the magical setting, beautiful presentation, quality teas, & thoughtful details, it was a memorable afternoon.
my only wishes would be warm scones, a little more cream for the tea, & perhaps a touch more warmth from the service. small details aside, it was a wonderful afternoon spent catching up with friends over tea, pastries, & plenty of laughter.
I really wanted to like this elegant teahouse more. The decor is artful, as is the plating & attention to detail. But some of the menu combinations were odd pairings, I wished the sandwiches & scones had tasted better. The macaron was not prepared properly, the texture was all wrong. Disappointing, especially given the cost.
21 juil. 2026
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Trés joli experience ! Our host Julia was very kind & welcoming to us , making sure we understood all the cakes & sandwiches before eating . We all throughly enjoyed our experience & loved the different tastes & flavours , the cakes & scones were decorated beautifully I would go again ! Thank you for a wonderful time.
** editing review to add a star because of the owner's thoughtful response. I appreciate that a lot since there are so many unhinged replies from business owners :D & it gives me confidence they will use the feedback so that nobody else has the same experience as me.
Service 1/10
Food 3/10
Overall 2/10
Honestly probably one of the worst high teas I've had recently - I go to so many because I love them - so I know what I like about them & it's not the overpriced cucumber sandwiches & leaf water :D I enjoy it because it's a small break in my day that should be relaxing, with nice service, cute decor & pretty little snacks. The service was uniquely terrible for me, but I can admit that other reviewers had different experiences & I could see right in front of me that the surrounding tables (& the tables are so close together I could hear everything) were all getting considerably friendlier service than me. So it started the moment I entered there was nobody to greet me & I stood there waiting for a while, which is not the best first impression for a fancy high tea (mind you it's much cheaper than most hotels so maybe I got what I paid for lol). I got seated at a table & my order was taken - that part was fine. Then without asking me, one employee just told me that I have to move my bag off the chair so she can swap chairs for another customer. I would've agreed either way but it was rude to just move my bag instead of asking me. The only employee who was relatively pleasant to me was the one who brought the food & described everything, but I only interacted with her for 20 seconds.
Now this is the part that made it the worst - not even 1 hour into my 2-hour seating, TWO separate employees came & assumed I was done even though my plate still had food on it & I had tea in my cup, so they would've cleared everything away if I hadn't stopped them & said I wasn't done yet. Pretty much the opposite of relaxing & leisurely. Then on top of that, there was a Internet problem so they were worried the pay system was down, & they came again to say they would give me the bill (just to print it) but I didn't have to pay it yet. So that's out of their control but also the third time I felt like they were trying to rush me. & after maybe 15 minutes they came yet again (!) saying, oh actually you do need to pay now because we're still having wifi issues :P
I left with 30 min remaining because it wasn't enjoyable anymore, & I did not get any type of greeting or thank you on my way out even though every single other customer did before me. So the lack of service directed towards me was quite obvious, I don't really know why & I don't really care, but the difference in treatment was noticeable at least to me.
As for the food, the scones were not warm, the mini pavlova was really good & the other items were ok but nothing outstanding.
I think for things like high tea, service is pretty much 80% of it, because again, you're not paying that money for the tea & food, it's the whole experience. I'm pretty disappointed since the reviews raised my expectations (& anyway I'm not doubting those, I'm sure even some others seated around me enjoyed their visits) but it left a bad taste in my mouth & I wouldn't go back, I think they need better training on customer service. They were also cleaning so ACTIVELY next to me that I could feel the spray of the cleaning solution, which is nasty, & there were still 30 min before they closed so I don't know why they were rushing people out of there. If their intent was not to rush me, it 100% felt like it. All of that activity was just to set the table again but like, I'M STILL SITTING THERE while you're aggressively cleaning the table & clattering all the dishes & cutlery all around me. Who would enjoy that?? Why can't that wait until closer to closing time.
Well that's my long winded review of my not-enjoyable high tea (that I was looking forward to), I guess I'll just keep going to others & probably get better service at most other places :D
Food was very good, good variety. I would have loved real clotted cream for the scones, but they had some kind of mascarpone stuff - still good just not clotted cream. I paid for the premium tea & it was worth it. Decor was beautiful but I would have liked the tea cups & teapots to be cuter, they were kind of ugly. Service was very nice, just took a bit of time for us to get our bill, but otherwise staff was lovely.
I recently went to Paparmane for a delicious Friday afternoon tea…
We were taken care of by Kevin, who was soo sweet, & Mila, who brought the best energy… fun, artistic, & just genuinely warm. It made the whole experience feel personal.
For tea, we ordered the Passionably Green Tea & the Mayan Chocolate… both really comforting in their own way, depending on your mood.
The bites came out in gorgeous towers, as part of their'temps des sucres' tea… a little love letter to Québec, but dressed up for tea time.
My favorites:
* Truffle & maple egg mousse sandwich… creamy, rich, slightly sweet
* Salmon tartare… fresh & light, a nice contrast to everything else
* The scones… so buttery & flaky, with great jam & whipped butter to top them
* The Mayan chocolate caramel dessert… deep, rich caramel & chocolate flavor
* & the pouding chômeur… nostalgic flavors with a twist, honestly one of my favorite bites of the whole afternoon
It's the kind of place you go when you're not in a rush… you sit, sip your tea, talk about everything & nothing… & suddenly the afternoon disappears.
Great service! The hostess & server were welcoming & accommodating. The ambiance was so elegant & beautiful. Loved the Christmas-themed decorations 🎄The winter delights classic contained bouchées of saltiness & sweetness.
Starting from the bottom layer (salty), there were the sandwiches & canapés. I really enjoyed the black truffle trompe-l'oeil with pearl onion. The middle layer had sweet & salty scones with a homemade jam (tasted very cinnamon-y) & a light (slightly salty) tasty cream. I found the earl grey white chocolate scone to be too sweet. The top level served a variety of sweet treats. For the choice of tea, there were so many to choose from. I wanted to try so many of them, but I ended opting for The Great Wisdom (white tea with light notes of baked almond). It had a faint flavor with a slight almond aftertaste, I enjoyed it very much! 🍵 I also thought how they served the tea (with the hourglass ) really cute ?.
A spectacular setting, impeccable service, & 3 luscious tiers of heavenly bites! 😋 Orange fennel scone was to die for, as was the red velvet cake. Earl Grey tea was fresh & flavourful. What a unique, wonderful experience! 😍
the tea, service, & interior were all really lovely
we had the winter delights menu that had tasty things, but unfortunately the red velvet cake was really dry, the mascarpone was a bit bland, & all the sweets were a bit too sweet. The scones were the best part but the size (especially considering what you're paying) were really disappointing. The jam was amazing too but there's not enough offered to use it on :/ Ultimately i left feeling it wasn't worth the price
