We are committed to providing you with an exceptional dining experience every time you walk through our doors. Our restaurants feature a blend of high-quality, Chinese-inspired cuisine and exceptional hospitality in a contemporary bistro setting. Each dish on our menu is prepared to order using the freshest and highest quality ingredients with attentive counter service and take-out flexibility. At P.F. Chang's you are surrounded by a unique environment combining influences of Chinese and American cultures. A panoramic, hand-painted mural depicting 12th century China, is visible from the main dining room and commands attention as the restaurant's centerpiece, while several terra-cotta warriors stand guard. Our majestic 11 ft. tall horses grace the entrance to many of our restaurants. The horse symbolizes the original Forbidden City in China, which was built for China's first emperor Qin Shi Huangdi. These elements showcase the cuisine and create a stylish, comfortable, upbeat dining experience for our guests.
Overall, PF Chang's reviews describe a stylish, modern atmosphere with generous portions and consistently flavorful dishes that appeal to casual dinners, celebrations, and gluten-free dining. The service is described as attentive and friendly on many visits, though several reviews note slower or inconsistent service during busy times and some customers had to flag issues with timing or accuracy. Dishes such as dumplings, lettuce wraps, Mongolian beef, pad Thai, and crispy honey chicken are frequently praised for freshness and balanced seasoning, and portions are often considered worth the price. A number of comments highlight the menu's sharing concept and the ability to accommodate allergies or gluten-free preparations. Conversely, some experiences mention louder environments from large groups, dishes arriving lukewarm or overly salty, and occasional unprofessional conduct by staff. Despite these variances, many patrons express loyalty and a wish to return, citing memorable celebrations and reliable quality, while noting that experiences can vary by location and crowd size.
Booked the same day, arrived & was welcomed with a smile.
Even though the restaurant was crowded & they had a large group, we were seated quickly, got our order in, server recommended we put everything right away to avoid wait which was a great suggestion. Food arrived in a timely manner, was fresh & delicious. Would recommend.
I have been going to Pf changs for the past years, lately the service has improved greatly.
Oct 1, 2025
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We went to PF Chang's to celebrate a special event. Michael H, made sure to make sure that everything went extremely well, he was super professional, gave us stellar recommendations & made our night unforgettable. Thank you Michael H & PF Chang's for making our night special! If you go to PF Chang's Laval ask for Michael H!
I order dumpling steam terrible cold & not chewable disappointed the rest general chicken 2 star service 5 stars sorry not first time I come but yesterday yerrible
Sep 25, 2025
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